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Author Topic: 3.2 Estate Exhaust options  (Read 3940 times)

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joff

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Re: 3.2 Estate Exhaust options
« Reply #30 on: 04 April 2014, 17:05:30 »

will have to check mine when they turn up :y
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Jimbob

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Re: 3.2 Estate Exhaust options
« Reply #31 on: 07 April 2014, 08:51:36 »

Well 1/2 of mine arrived Friday, Posty made another trip.
2nd half went to the wrong depot....and finally made it as far as the doorstep today.
The packaging had fallen off, and the backbox was smashed in, possibly also missing bits...
Posty put it back on his van. :(

TheBoy

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Re: 3.2 Estate Exhaust options
« Reply #32 on: 07 April 2014, 09:01:28 »

Well 1/2 of mine arrived Friday, Posty made another trip.
2nd half went to the wrong depot....and finally made it as far as the doorstep today.
The packaging had fallen off, and the backbox was smashed in, possibly also missing bits...
Posty put it back on his van. :(
That's not good.  I do feel they could package better, yet despite the state of the packaging, mine arrive undamaged.

I'd get straight on to them.

 :'(
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Jimbob

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Re: 3.2 Estate Exhaust options
« Reply #33 on: 07 April 2014, 09:41:36 »

Already done...not had a reply yet.  Shame had a good time to work on it.

Lazydocker

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Re: 3.2 Estate Exhaust options
« Reply #34 on: 07 April 2014, 13:08:25 »

Perhaps it's worth paying slightly more then... Mine was bubble wrapped, taped, cardboard and then boxed! Fitting kit was correct too ::) It also included new bolts (and nuts and washers) for the cat flange too :y
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Bikerdon

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Re: 3.2 Estate Exhaust options
« Reply #35 on: 07 April 2014, 13:16:48 »

I'm still waiting on my offside front section to arrive, not ETS's fault but parcel force are to blame, it is in their van on the delivery route now, they received both packages at the same time but for some reason sent one to the wrong distribution centre.
On the plus side, ETS have been very helpful, they've been in touch with me several times regarding the incorrect clamps issue and have just issued a £5 refund so I can get them locally. They did also offer to source a set of the correct size and send them but it was easier for me to just get them myself. My fitting kit was fine apart from the clamps and had the nuts and bolts for the cat flanges as well.
« Last Edit: 07 April 2014, 13:18:43 by Bikerdon »
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Bikerdon

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Re: 3.2 Estate Exhaust options
« Reply #36 on: 07 April 2014, 14:10:37 »

UPDATE! Offside section has arrived, just need some dry weather now so I can fit the system. :)
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Jimbob

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Re: 3.2 Estate Exhaust options
« Reply #37 on: 07 April 2014, 15:32:37 »

Given one of mine also went to the wrong centre, I wonder if ours got swapped in the post!

new one now en-route

TheBoy

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Re: 3.2 Estate Exhaust options
« Reply #38 on: 07 April 2014, 17:55:07 »

I found they respond within a few hours.

I too have been offered £5 or wait until they can send me the right clamps. Seeing as on Friday, I bough 2 x 54mm clamps and 2 x 57mm clamps from Hellfrauds on Friday for about £1.25 each (trade), I went for the fiver.

For info, anyone else needing clamps, 54mm is correct. I wasn't sure, so I bought 54 and 57mm
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joff

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Re: 3.2 Estate Exhaust options
« Reply #39 on: 07 April 2014, 22:15:31 »

Mine have still not been shipped yet ??? but it was only Friday i put the order in and will not have time to fit this week anyway, and as the MV6 has been off the road for 3 years i don't think another two weeks will hurt. Now do i go out and buy some clamps (54mm) and then ask for £5 back later ::) ::)
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joff

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Re: 3.2 Estate Exhaust options
« Reply #40 on: 08 April 2014, 04:21:29 »

Now shipped :y
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TheBoy

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Re: 3.2 Estate Exhaust options
« Reply #41 on: 09 April 2014, 18:18:22 »

Mine have still not been shipped yet ??? but it was only Friday i put the order in and will not have time to fit this week anyway, and as the MV6 has been off the road for 3 years i don't think another two weeks will hurt. Now do i go out and buy some clamps (54mm) and then ask for £5 back later ::) ::)
As a few of us have complained about clamps, I wonder if you'll get the right ones...
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joff

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Re: 3.2 Estate Exhaust options
« Reply #42 on: 10 April 2014, 10:14:09 »

OK, 09:03 this morning and Mr Parcel Force is banging on the door, as I only got in from collecting the black Elite from Scotland at 03:00 this morning, I had only just got up. Checked the parcels out before he left and all was there and looks not to be damaged, had a coffee to wake up and then unpacked fitting kit to find the same 65mm clamps :-\ so have sent them a note. Wonder if they will offer a £5 refund !!!!!!  For the money the system cost and the speed it got here from Poland I'm happy. All I have to do is find the time to fit them, as another 72 hour week starts at 06:00 Friday, no time today as I have the daughter and granddaughters down from Scotland tonight. Happy bunny all round at the moment.
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joff

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Re: 3.2 Estate Exhaust options
« Reply #43 on: 11 April 2014, 09:46:43 »

They have just offered me a £5 refund ::) :y thank you, only thing is i now have to order another one for the MV6 as this one is now going on the elite this weekend all being well :y
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Jimbob

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Re: 3.2 Estate Exhaust options
« Reply #44 on: 14 April 2014, 13:58:49 »

Had my deliveries now...

Ive 3 centre sections, 1 back box and the 54mm clamps!
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