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[Martin_1962]

I have decided I am going to swap a pipe cutter in the week worth £16 for a new one as it is unfit for purpose - it cannot cut a pipe.

Why? - blade is blunt

Gave them a chance today - I'll replace the blade - the useless tossers do not stock spare blades, so I think it is perfectly fair to demand a new one since the old one is blunt.

Anyway I have emailed Homebase head orifice and also Kopex

(Perhaps Kopex will send me a blade)

[Darth Loo-knee]

A poor worksman always blames his tools  

[Ian_D]

A poor worksman always blames his tools  

[Lizzie_Zoom]

I have decided I am going to swap a pipe cutter in the week worth £16 for a new one as it is unfit for purpose - it cannot cut a pipe.

Why? - blade is blunt

Gave them a chance today - I'll replace the blade - the useless tossers do not stock spare blades, so I think it is perfectly fair to demand a new one since the old one is blunt.

Anyway I have emailed Homebase head orifice and also Kopex

(Perhaps Kopex will send me a blade)

Indeed Martin, if you purchased it recently and you have your receipt then they should replace it as, you say, "it is not fit for purpose".

Did you ask to speak to the manager? :-? :-?  If not go back there and do so.  Usually most store managers will simply swap it without argument as it is not worth the hassle, as I know only too well!

[Danny]

my girfriend works at homebase, and she will clarify many of the staff there aren't bright (she is though!!)

she would have got you a fresh one without question!

[stuart30]

my girfriend works at homebase, and she will clarify many of the staff there aren't bright (she is though!!)

she would have got you a fresh one without question!

Do they have a sell by date then.

Normaly found homebase really rather helpfull...

[Vamps]

I am a B&Q man myself, though word on the street is that they are going to follow in woolworths footsteps, same parent company...

[Martin_1962]

I have decided I am going to swap a pipe cutter in the week worth £16 for a new one as it is unfit for purpose - it cannot cut a pipe.

Why? - blade is blunt

Gave them a chance today - I'll replace the blade - the useless tossers do not stock spare blades, so I think it is perfectly fair to demand a new one since the old one is blunt.

Anyway I have emailed Homebase head orifice and also Kopex

(Perhaps Kopex will send me a blade)

Indeed Martin, if you purchased it recently and you have your receipt then they should replace it as, you say, "it is not fit for purpose".

Did you ask to speak to the manager? :-? :-?  If not go back there and do so.  Usually most store managers will simply swap it without argument as it is not worth the hassle, as I know only too well!

I hate having to do this as I would rather purchase a spare blade but if the company is too incompetent to stock them they desrve to be hit like this

[Jay w]

I am a B&Q man myself, though word on the street is that they are going to follow in woolworths footsteps, same parent company...

who? B&Q or Homebase?

[jjleonard]

I am a B&Q man myself, though word on the street is that they are going to follow in woolworths footsteps, same parent company...

Oh bugger. I get all my stuff in B&Q, i'd be breaked if they went out of business. I don't bother with Homebase as it seems to be full of soft furnishings these days, rather than all the bits you need to actually fix a house.

[omegod]

I quite like them,

I ordered 6 internal doors to be delivered, changed my mind a few days later and cancelled with a refund, lo and behold a week later they delivered them!

Cue me taking them to a different store and exchanging them for a lovely cordless drill and other stuff.

Well if they are stupid enough I can be devious enough.