Omega Owners Forum
Chat Area => General Car Chat => Topic started by: TheBoy on 09 April 2018, 17:58:37
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Well, what a bunch of wasters.
They made 2 separate deliveries today.
First one, supposed to be 4 springs, only 1 in the box. So on the phone to them, on hold for nearly 2hrs before it was answered, and because they are so busy, they can't look into it at the moment, but might call me at some indeterminate point in the future.
Then some pad wear sensors are delivered by Mr Postie, and clearly not for my car. I CBA'd to ring them and wait another 2hrs for a non response, so I guess they have won there.
On the upside, their parent delivered what looks like a new pollen filter, and collected the clearly used one they tried fobbing me off with. Though should it be in polythene, as its just loose in box (Mann).
I never learn :-[
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Yes....but did you pay less for this service? ;D
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They used to be good, but seem to have lost the plot lately, I tend not to use them from a few years back now. :(
They lose a lot of business to ECP (ECP have a habbit of putting thier Catologs with the shipment), same say same company, I dont think they are any more but still use ECP as a Shipment Drop for quiet a bit of there Stock.
Personally, although it pains me to use Them and queue up like a Muppet, I never have a issue with the ECP Click and Collect Service, find them quiet helpfull once you actually get to the Counter, and checking the Box contents before walking out of the door, cant be doing with the Wait for the Van Man thing anymore, if I want something I go and get it. :-\
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Personally, although it pains me to use Them and queue up like a Muppet, I never have a issue with the ECP Click and Collect Service, find them quiet helpfull once you actually get to the Counter, and checking the Box contents before walking out of the door, cant be doing with the Wait for the Van Man thing anymore, if I want something I go and get it. :-\
There is a lot to be said for that, hence I do frequent Hellfrauds a lot. Although it means a shitty trip to Banburyshire for me, and having to deal with the locals, plus they have one poor bastid on the counter, who has to deal with the old mongrel who can't decide between the colour of the air freshener.
I can use the branch which is a 20min walk each way from work if what I'm collecting isn't too heavy. Driving just takes too long.
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I had a problem with CP4L last week. Tried to contact them to no avail. Spent 6 hours (at work) over two days trying to use their online chat service. Eventually got from number 72 in the queue to number 1, just as it closed for the day. I honestly think it doesn't exist, and there is no-one at the other end dealing with anything.
I shall make a point of avoiding them in future. Its not worth all that aggro to save a couple of quid.
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Given that they are the same company as ECP, their crapness surprises me much less than the fact that you all seem surprised at how crap they are ::)
My feedback on the last item that I failed to buy from their eBay store should tell you everything you need to know...
That said, that my feedback has yet to be removed only serves to highlight just how stupid they are ;D
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As I got cut off from their live chat 4 times I got 4 emails from them giving me the opportunity to post my review of their appalling service.
That was fun. ;D
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They are still a lot cheaper than ECP though and I've never had any trouble from them especially via their ebay shop. :y
I've just priced up a set of discs and pads for my Mundano.
Local Factor - £168.50
ECP - £163.76
CP4L - £146.70
ATP - £109.99
Ebay - £99.49
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They are still a lot cheaper than ECP though and I've never had any trouble from them especially via their ebay shop. :y
I've just priced up a set of discs and pads for my Mundano.
Local Factor - £168.50
ECP - £163.76
CP4L - £146.70
ATP - £109.99
Ebay - £99.49
With ECP it's always worth waiting for one of their sale codes, which happen basically every day/week. I ordered set of Discs and Pads for the 3.2 for £49 delivered. (Eicher)
Used 50% code off. :y
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They are still a lot cheaper than ECP though and I've never had any trouble from them especially via their ebay shop. :y
I've just priced up a set of discs and pads for my Mundano.
Local Factor - £168.50
ECP - £163.76
CP4L - £146.70
ATP - £109.99
Ebay - £99.49
With ECP it's always worth waiting for one of their sale codes, which happen basically every day/week. I ordered set of Discs and Pads for the 3.2 for £49 delivered. (Eicher)
Used 50% code off. :y
I`ve never used CP4less but I`ve learnt my lesson this week getting a battery from Tayna, the mongrels at Yodel delivered it two days late and it must have spent a large part of the journey upsidedown as the polythene bag it was sealed in was full of battery acid.
I looked up batteries on ECP and applied one of their codes for 33% off and got a Bosch battery for £10 more but at least picking it up I know how it has been transported.
I`ll never get another battery online that` for sure.
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I made the mistake of ordering a battery for the kit car online once. That turned up with the casing smashed and acid everywhere. ::)
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I made the mistake of ordering a battery for the kit car online once. That turned up with the casing smashed and acid everywhere. ::)
Jeez did it come with a thin wrap of bubblewrap or something? :o
I've had a couple of batteries off the internet now and both times have been very well packaged and clearly marked as to the contents. No problems! :y
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Same here. Had excellent service from Tayna. :y
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Same here. Had excellent service from Tayna. :y
The service from Tayna was fine up until the rep suggested I mop up the battery acid with a tissue, dispose of it, repackage it and send it back :o I`m not dicking about cleaning battery acid up.
The issue was with the oppswits at Yodel not keeping it the right way up (clearly marked all around the parcel)
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Still not heard a dicky from CP4L. Tossers.
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Still not heard a dicky from CP4L. Tossers.
Payment by credit card?
If so, then send them a snottogram giving them 2 weeks to sort it then go to the CC company and complain.
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Log on and off their "live chat" 10 times. Don't waste any length of time waiting to get to the front of the queue. You wont get there. No-one ever does.
They will then send you 10 emails inviting you to post a review of their service on their website, and you can have some fun.
I found it strangely cathartic. ;D
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I was in the Market for some Plastic Padding Filler a little while back, checked ECP, CP4 etc, ECP for just under a Kilo Tin of the stuff was £29, reduced to £25, add Discount Code for 35% Off, Blah, Blah, Blah.
Checked at Halfords 10 Quid for the same Tin, thats without Trade, sometimes your just better off with the Devil you Know. :D
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Log on and off their "live chat" 10 times. Don't waste any length of time waiting to get to the front of the queue. You wont get there. No-one ever does.
They will then send you 10 emails inviting you to post a review of their service on their website, and you can have some fun.
I found it strangely cathartic. ;D
It only took 2 attempts to get to the front of the queue today. I started around 11:15, and was talking to a "human" by 15:50.
They couldn't help, though, and promise to get back to me by email hopefully today or definitely by Monday.
I won't hold my breath. Especially as I'm still waiting for the call they promised my last Monday.
oppswits.
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Log on and off their "live chat" 10 times. Don't waste any length of time waiting to get to the front of the queue. You wont get there. No-one ever does.
They will then send you 10 emails inviting you to post a review of their service on their website, and you can have some fun.
I found it strangely cathartic. ;D
It only took 2 attempts to get to the front of the queue today. I started around 11:15, and was talking to a "human" by 15:50.
They couldn't help, though, and promise to get back to me by email hopefully today or definitely by Monday.
I won't hold my breath. Especially as I'm still waiting for the call they promised my last Monday.
oppswits.
You have a lot more patience than I do
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Log on and off their "live chat" 10 times. Don't waste any length of time waiting to get to the front of the queue. You wont get there. No-one ever does.
They will then send you 10 emails inviting you to post a review of their service on their website, and you can have some fun.
I found it strangely cathartic. ;D
It only took 2 attempts to get to the front of the queue today. I started around 11:15, and was talking to a "human" by 15:50.
They couldn't help, though, and promise to get back to me by email hopefully today or definitely by Monday.
I won't hold my breath. Especially as I'm still waiting for the call they promised my last Monday.
oppswits.
You have a lot more patience than I do
Its crap, isn't it. You either have to be patient and waste hours and hours, or accept they have done you over and there is sod all you can (easily) do about it.
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You could send the bailiffs in to retrieve goods to the value of...
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Do they actually have any goods to the value of? :D
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It probably only takes a couple of hours to file a small claim at the court and probably even quicker to dispute the transaction with credit card company
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Do they actually have any goods to the value of? :D
Doesn't actually matter...
If it happened every time you ordered something, the counter staff would soon get pissed off enough to get head office involved.
If it happened every day for a couple of months, head office would have to start to take note. Which would result in change... Not necessarily to the benefit of their staff though ::)
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Well, they promised a response by the end of the day today, so another 37 minutes.
Anyone offering odds on whether they do or not?
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Well, they promised a response by the end of the day today, so another 37 minutes.
Anyone offering odds on whether they do or not?
Life is too short, Jaime, just write off the money and move on. I had problems with a company (struggling to remember who) a while back and was ready to give them a hard time. After a few emails back and forth I basically told them to eff off and wedge their crappy product up their sad arse. I think it was about a tenners worth.
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I do concur STEMO, but this is annoying me.
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Well, they promised a response by the end of the day today, so another 37 minutes.
Anyone offering odds on whether they do or not?
Obviously, they didn't bother to contact me, so straight on the phone again this morning, wasting yet another hour of my life in a queue. They were very apologetic, but again nobody is available who can help, but they absolutely, definitely guarantee they will call me today.
Pretty certain they close at 6pm, so 53 mins.... ::)
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Pretty certain they close at 6pm, so 53 mins.... ::)
Well, that surprised me, they called me back, and promise the missing spring will be with me by the end of the week.
God knows how much time I've wasted chasing this (work will pick up the phone bill ::)), but at least it looks like its resolved :)
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Pretty certain they close at 6pm, so 53 mins.... ::)
Well, that surprised me, they called me back, and promise the missing spring will be with me by the end of the week.
God knows how much time I've wasted chasing this (work will pick up the phone bill ::)), but at least it looks like its resolved :)
I hope they don`t mind picking up the man hours either ;D
Fingers crossed the spring turns up or you`ll be wasting more of works time and resources next week ;D
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but at least it looks like its resolved :)
I didn't have you down for blind optimism...
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Pretty certain they close at 6pm, so 53 mins.... ::)
Well, that surprised me, they called me back, and promise the missing spring will be with me by the end of the week.
God knows how much time I've wasted chasing this (work will pick up the phone bill ::)), but at least it looks like its resolved :)
I hope they don`t mind picking up the man hours either ;D
Fingers crossed the spring turns up or you`ll be wasting more of works time and resources next week ;D
Errr, yes, quite ;D
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but at least it looks like its resolved :)
I didn't have you down for blind optimism...
Well, no notifications of dispatch or anything like that, so who knows ;D
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but at least it looks like its resolved :)
I didn't have you down for blind optimism...
Silly me, you are absolutely correct, those useless, lying oppswits at euroshite have stitched me up again.
How hard is it to post a oppsing spring. oppswits.
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Got a single new one here... Can't remember which end it's for though ::)
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I hope they don`t mind picking up the man hours either ;D
They lost more man hours this morning ;D. How hard is it to deliver a bloody spring. They were still insistent they sent a replacement last week, but they couldn't find a tracking number for it.
So they are now going to deliver it by van from a local ECP store tomorrow. Guaranteed. Apparently.
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So they are now going to deliver it by van from a local ECP store tomorrow. Guaranteed. Apparently.
The spring is Guaranteed ?
probably be expired by the time you get the spring ;D
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Just called ECP at Banbury about it, just to check I wasn't lied to. They know nothing about it, and certainly are not delivering anything to me today.
This is getting beyond a joke now. Not that I saw the amusing side of it anyway.
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And obviously its between 45mins and 2hrs to get through to carparts4less each time. But my call is important to them.
oppswits >:(
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And obviously its between 45mins and 2hrs to get through to carparts4less each time. But my call is important to them.
oppswits >:(
I told you to leave it but, oh no, you had to carry it on. Serves you bleddy right. ;D
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I take it all back, answered within 30m today :).
Back on hold now though.
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They're gonna be calling me back >:(
However, I have spoken to this lady before, and I think she probably will. And I have her email now, so you can bet I'm gonna get her to own the problem ;D
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The way I look at it, its theft of your money and you cant let them get away with it. Its not the amount, its the principle.
I'm now avoiding cp4l due to a similar experience recently. :(
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I'd have my credit card doing the chasing by now. Life's too short for dealing with idiots like this. ::)
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I had to contact them again this afternoon, but saga over. Spring now with me. Actually they delivered 2, but not sure I have the energy to call them to return one.
In the same way I don't have the energy to sort out the pad wear sensors which are the wrong ones.
Anyway, case closed, I'm "happy"
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I had to contact them again this afternoon, but saga over. Spring now with me. Actually they delivered 2, but not sure I have the energy to call them to return one.
In the same way I don't have the energy to sort out the pad wear sensors which are the wrong ones.
Anyway, case closed, I'm "happy"
I would keep the second spring for the hassle you've had, strangely ECP down this way treat the trade pretty well and if they eff up they make financial amends to try and rectify
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Tesco Direct just cocked up an order, basically sent the wrong thing. I opened the package probably 10mins ago, got straight on the phone, spoke to a lady, and have already received an email confirming the replacement order is being getting ready for dispatch (sadly too late for delivery tomorrow).
Thats how it should be done.
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Tesco Direct just cocked up an order, basically sent the wrong thing. I opened the package probably 10mins ago, got straight on the phone, spoke to a lady, and have already received an email confirming the replacement order is being getting ready for dispatch (sadly too late for delivery tomorrow).
Thats how it should be done.
Agreed... Even Ikea can manage that, and they make almost impossible to find anything :D
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Tesco Direct just cocked up an order, basically sent the wrong thing. I opened the package probably 10mins ago, got straight on the phone, spoke to a lady, and have already received an email confirming the replacement order is being getting ready for dispatch (sadly too late for delivery tomorrow).
Thats how it should be done.
Shame they sent it to the wrong store for pickup ;D
Ho hum, at least its in Brakkers, and not too far from my favourite pub, so I can collect tomorrow night ;D
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/Victor voice on
I don't beellllliiieeeevvvvveeee it
I foolishly ordered some bits from Euroshite, against my better judgement, but I never learn ;D.
Guess what? Yup, a part missing from the box. I knew that just by the tiny box that was delivered.
*sigh*
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/Victor voice on
I don't beellllliiieeeevvvvveeee it
I foolishly ordered some bits from Euroshite, against my better judgement, but I never learn ;D.
Guess what? Yup, a part missing from the box. I knew that just by the tiny box that was delivered.
*sigh*
.
Terry wogan voice " it is you"
They are doing it deliberately,to hiss you off.
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/Victor voice on
I don't beellllliiieeeevvvvveeee it
I foolishly ordered some bits from Euroshite, against my better judgement, but I never learn ;D .
Guess what? Yup, a part missing from the box. I knew that just by the tiny box that was delivered.
*sigh*
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Terry wogan voice " it is you"
They are doing it deliberately,to hiss you off. to make you think you're right.
FTFY :y
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I'm hoping it'll be easier to sort out with EuroShite, as they don't try to be faceless like CP4L. On the upside, I do have a great contact within ECP following the hassle I had with CP4L, who was the one who ultimately sorted it all out.
I might call her tomorrow if I haven't heard back.
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Why do it to yourself ???
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Because I'm far too tight to genuinely go into a genuine BMW dealership for a genuine BMW camsensor, I ordered one from CP4L! :)
I'll let you know how it goes, but I don't anticipate any problems, as TB seems to mop up all the shite from these companies! ;D
PS. I'm currently sat in another supermarket car park waiting for the bloody thing to cool down so I can start it! >:( ::)
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Because I'm far too tight to genuinely go into a genuine BMW dealership for a genuine BMW camsensor, I ordered one from CP4L! :)
I'll let you know how it goes, but I don't anticipate any problems, as TB seems to mop up all the shite from these companies! ;D
PS. I'm currently sat in another supermarket car park waiting for the bloody thing to cool down so I can start it! >:( ::)
Pattern crank sensor on a beemer will be shite(dont ask how I know),ring them and order the siemens/vdo sensor which is a good one :y
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as TB seems to mop up all the shite from these companies!
Clearly I'm too demanding, I'm asking too much when I pay my money and expect the item I ordered to turn up and be the correct, new part.
Given this revelation, I should humbly apologise to the oppswits. opps that.
As predicted, ECP seem easier to deal with than their CP4L outfit
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I still don't understand why you still insist on using them because they ALWAYS turn you over. ???
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I still don't understand why you still insist on using them because they ALWAYS turn you over. ???
I always try to see the good in people.
Hence, what is the saying, a fool and his money are easily parted ;D
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Well my new cam sensor turned up today in less than 48 hours and it was exactly what I ordered as well. :y
I take Henry's point about crap pattern parts, so I'll have to see. ::) It's a VEMO, made in Germany and cost £37ish after discount and cashback. They can be had on ebay for as little as £16! ??? :-X
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£16? Then get two and if you are agile enough to chane the sensor on the road if/when it lets you down....
Having a spare in the boot could mean that you will defeat Sod's Law and never have it fail? :) :y
Ron.
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I ordered 2.5 litres of Triple QX interior cleaner and 2.5 litres of Triple QX tyre/bumper cleaner this week for the princely sum of £3.80 delivered..........the interior cleaner has arrived, the tyre/bumper cleaner is still to come....
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The missing bit from ECP turned up, so I made a start.
Then hit the next snag almost straight away. Bugger.
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I ordered 2.5 litres of Triple QX interior cleaner and 2.5 litres of Triple QX tyre/bumper cleaner this week for the princely sum of £3.80 delivered..........the interior cleaner has arrived, the tyre/bumper cleaner is still to come....
Reckon that would restore the black side rub strips fitted to many Vx ages ago, including my Battlebus?
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I ordered 2.5 litres of Triple QX interior cleaner and 2.5 litres of Triple QX tyre/bumper cleaner this week for the princely sum of £3.80 delivered..........the interior cleaner has arrived, the tyre/bumper cleaner is still to come....
Reckon that would restore the black side rub strips fitted to many Vx ages ago, including my Battlebus?
A damn good clean and degrease, then silicon spray :y
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I ordered 2.5 litres of Triple QX interior cleaner and 2.5 litres of Triple QX tyre/bumper cleaner this week for the princely sum of £3.80 delivered..........the interior cleaner has arrived, the tyre/bumper cleaner is still to come....
Reckon that would restore the black side rub strips fitted to many Vx ages ago, including my Battlebus?
Demon shines,tyre dressing makes a good fist of it
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Just popped into ECP to get an air filter for the Mondeo... £5.25 (1/2 price) :y
I think the Mondeo will thank me for it, judging by how filthy the old one Ive just taken out. :o
I reckon its the first time its been changed. That's main dealer servicing for you!
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I ordered 2.5 litres of Triple QX interior cleaner and 2.5 litres of Triple QX tyre/bumper cleaner this week for the princely sum of £3.80 delivered..........the interior cleaner has arrived, the tyre/bumper cleaner is still to come....
Reckon that would restore the black side rub strips fitted to many Vx ages ago, including my Battlebus?
Try rubbing in a little used engine oil....I used to do that on a car that had black plastic front and rear bumpers that had faded, used to bring them up a treat :y
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I ordered 2.5 litres of Triple QX interior cleaner and 2.5 litres of Triple QX tyre/bumper cleaner this week for the princely sum of £3.80 delivered..........the interior cleaner has arrived, the tyre/bumper cleaner is still to come....
Reckon that would restore the black side rub strips fitted to many Vx ages ago, including my Battlebus?
Try rubbing in a little used engine oil....I used to do that on a car that had black plastic front and rear bumpers that had faded, used to bring them up a treat :y
Yes I use old oil as well. It works very well, on all faded plastics! :y
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I ordered 2.5 litres of Triple QX interior cleaner and 2.5 litres of Triple QX tyre/bumper cleaner this week for the princely sum of £3.80 delivered..........the interior cleaner has arrived, the tyre/bumper cleaner is still to come....
Reckon that would restore the black side rub strips fitted to many Vx ages ago, including my Battlebus?
Try rubbing in a little used engine oil....I used to do that on a car that had black plastic front and rear bumpers that had faded, used to bring them up a treat :y
Yes I use old oil as well. It works very well, on all faded plastics! :y
As does baby oil.*
* This can also be liberally applied to your mistress/wife/ girlfriend tits and arse with excellent results. :)
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......don't try the above with old engine oil. :)
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......don't try the above with old engine oil. :)
Bugger,thats where I went wrong :-X
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My "mistress/wife/ girlfriend" does not have faded black plastic " tits and arse" :P
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My "mistress/wife/ girlfriend" does not have faded black plastic " tits and arse" :P
Plenty of plastic tits around these days. :)
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Apparently 86% of all new cars are on some kind of finance deal,never felt the desire personally but each to his/her own
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I ordered 2.5 litres of Triple QX interior cleaner and 2.5 litres of Triple QX tyre/bumper cleaner this week for the princely sum of £3.80 delivered..........the interior cleaner has arrived, the tyre/bumper cleaner is still to come....
Reckon that would restore the black side rub strips fitted to many Vx ages ago, including my Battlebus?
Try rubbing in a little used engine oil....I used to do that on a car that had black plastic front and rear bumpers that had faded, used to bring them up a treat :y
I actually use WD40, which does bring it up half decent, but doesn't last too long.
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Apparently 86% of all new cars are on some kind of finance deal,never felt the desire personally but each to his/her own
Wrong thread, Mr HD ;D
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Apparently 86% of all new cars are on some kind of finance deal,never felt the desire personally but each to his/her own
Wrong thread, Mr HD ;D
Oops :-[ :-[
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I ordered 2.5 litres of Triple QX interior cleaner and 2.5 litres of Triple QX tyre/bumper cleaner this week for the princely sum of £3.80 delivered..........the interior cleaner has arrived, the tyre/bumper cleaner is still to come....
Reckon that would restore the black side rub strips fitted to many Vx ages ago, including my Battlebus?
Wave them over with a hot air gun after cleaning, works miracles
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This ^ :y
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I ordered 2.5 litres of Triple QX interior cleaner and 2.5 litres of Triple QX tyre/bumper cleaner this week for the princely sum of £3.80 delivered..........the interior cleaner has arrived, the tyre/bumper cleaner is still to come....
Reckon that would restore the black side rub strips fitted to many Vx ages ago, including my Battlebus?
Wave them over with a hot air gun after cleaning, works miracles
Something else I never replaced following the incident. Guessing a hairdryer hasn't got enough oomph?