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Author Topic: Car Parts 4 Less  (Read 1108 times)

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TheBoy

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Car Parts 4 Less
« on: 09 April 2018, 17:58:37 »

Well, what a bunch of wasters.

They made 2 separate deliveries today.

First one, supposed to be 4 springs, only 1 in the box. So on the phone to them, on hold for nearly 2hrs before it was answered, and because they are so busy, they can't look into it at the moment, but might call me at some indeterminate point in the future.

Then some pad wear sensors are delivered by Mr Postie, and clearly not for my car.  I CBA'd to ring them and wait another 2hrs for a non response, so I guess they have won there.


On the upside, their parent delivered what looks like a new pollen filter, and collected the clearly used one they tried fobbing me off with.  Though should it be in polythene, as its just loose in box (Mann).


I never learn  :-[
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Re: Car Parts 4 Less
« Reply #1 on: 09 April 2018, 18:00:23 »

Yes....but did you pay less for this service?  ;D
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Re: Car Parts 4 Less
« Reply #2 on: 09 April 2018, 18:25:41 »

They used to be good, but seem to have lost the plot lately, I tend not to use them from a few years back now.  :(

They lose a lot of business to ECP  (ECP have a habbit of putting thier Catologs with the shipment), same say same company, I dont think they are any more but still use ECP as a Shipment Drop for quiet a bit of there Stock.

Personally, although it pains me to use Them and queue up like a Muppet, I never have a issue with the ECP Click and Collect Service, find them quiet helpfull once you actually get to the Counter, and checking the Box contents before walking out of the door, cant be doing with the Wait for the Van Man thing anymore, if I want something I go and get it.  :-\
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TheBoy

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Re: Car Parts 4 Less
« Reply #3 on: 09 April 2018, 19:13:29 »

Personally, although it pains me to use Them and queue up like a Muppet, I never have a issue with the ECP Click and Collect Service, find them quiet helpfull once you actually get to the Counter, and checking the Box contents before walking out of the door, cant be doing with the Wait for the Van Man thing anymore, if I want something I go and get it.  :-\
There is a lot to be said for that, hence I do frequent Hellfrauds a lot.  Although it means a shitty trip to Banburyshire for me, and having to deal with the locals, plus they have one poor bastid on the counter, who has to deal with the old mongrel who can't decide between the colour of the air freshener.

I can use the branch which is a 20min walk each way from work if what I'm collecting isn't too heavy. Driving just takes too long.
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Re: Car Parts 4 Less
« Reply #4 on: 09 April 2018, 20:06:15 »

I had a problem with CP4L last week. Tried to contact them to no avail. Spent 6 hours (at work) over two days trying to use their online chat service. Eventually got from number 72 in the queue to number 1, just as it closed for the day. I honestly think it doesn't exist, and there is no-one at the other end dealing with anything.
I shall make a point of avoiding them in future. Its not worth all that aggro to save a couple of quid.
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Re: Car Parts 4 Less
« Reply #5 on: 11 April 2018, 21:54:43 »

Given that they are the same company as ECP, their crapness surprises me much less than the fact that you all seem surprised at how crap they are ::)

My feedback on the last item that I failed to buy from their eBay store should tell you everything you need to know...

That said, that my feedback has yet to be removed only serves to highlight just how stupid they are ;D
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Re: Car Parts 4 Less
« Reply #6 on: 11 April 2018, 23:41:17 »

As I got cut off from their live chat 4 times I got 4 emails from them giving me the opportunity to post my review of their appalling service.
That was fun.  ;D
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Re: Car Parts 4 Less
« Reply #7 on: 12 April 2018, 14:16:01 »

They are still a lot cheaper than ECP though and I've never had any trouble from them especially via their ebay shop.  :y

I've just priced up a set of discs and pads for my Mundano.

Local Factor - 168.50
ECP - 163.76
CP4L - 146.70
ATP - 109.99
Ebay - 99.49
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Re: Car Parts 4 Less
« Reply #8 on: 12 April 2018, 14:41:30 »

They are still a lot cheaper than ECP though and I've never had any trouble from them especially via their ebay shop.  :y

I've just priced up a set of discs and pads for my Mundano.

Local Factor - 168.50
ECP - 163.76
CP4L - 146.70
ATP - 109.99
Ebay - 99.49

With ECP it's always worth waiting for one of their sale codes, which happen basically every day/week. I ordered set of Discs and Pads for the 3.2 for 49 delivered. (Eicher)

Used 50% code off.  :y
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Re: Car Parts 4 Less
« Reply #9 on: 12 April 2018, 15:37:34 »

They are still a lot cheaper than ECP though and I've never had any trouble from them especially via their ebay shop.  :y

I've just priced up a set of discs and pads for my Mundano.

Local Factor - 168.50
ECP - 163.76
CP4L - 146.70
ATP - 109.99
Ebay - 99.49

With ECP it's always worth waiting for one of their sale codes, which happen basically every day/week. I ordered set of Discs and Pads for the 3.2 for 49 delivered. (Eicher)

Used 50% code off.  :y

I`ve never used CP4less but I`ve learnt my lesson this week getting a battery from Tayna, the mongrels at Yodel delivered it two days late and it must have spent a large part of the journey upsidedown as the polythene bag it was sealed in was full of battery acid.
I looked up batteries on ECP and applied one of their codes for 33% off and got a Bosch battery for 10 more but at least picking it up I know how it has been transported.
I`ll never get another battery online that` for sure.
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Re: Car Parts 4 Less
« Reply #10 on: 12 April 2018, 15:43:31 »

I made the mistake of ordering a battery for the kit car online once. That turned up with the casing smashed and acid everywhere.  ::)
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Re: Car Parts 4 Less
« Reply #11 on: 12 April 2018, 18:17:03 »

I made the mistake of ordering a battery for the kit car online once. That turned up with the casing smashed and acid everywhere.  ::)

Jeez did it come with a thin wrap of bubblewrap or something?   :o

I've had a couple of batteries off the internet now and both times have been very well packaged and clearly marked as to the contents. No problems!  :y
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Re: Car Parts 4 Less
« Reply #12 on: 12 April 2018, 18:21:52 »

Same here. Had excellent service from Tayna.  :y
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Re: Car Parts 4 Less
« Reply #13 on: 12 April 2018, 19:17:47 »

Same here. Had excellent service from Tayna.  :y

The service from Tayna was fine up until the rep suggested I mop up the battery acid with a tissue, dispose of it, repackage it and send it back  :o I`m not dicking about cleaning battery acid up.

The issue was with the oppswits at Yodel not keeping it the right way up (clearly marked all around the parcel)
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Re: Car Parts 4 Less
« Reply #14 on: 12 April 2018, 20:07:42 »

Still not heard a dicky from CP4L. Tossers.
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Re: Car Parts 4 Less
« Reply #15 on: 13 April 2018, 00:09:19 »

Still not heard a dicky from CP4L. Tossers.
Payment by credit card?

If so, then send them a snottogram giving them 2 weeks to sort it then go to the CC company and complain.
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Re: Car Parts 4 Less
« Reply #16 on: 13 April 2018, 07:07:16 »

Log on and off their "live chat" 10 times. Don't waste any length of time waiting to get to the front of the queue. You wont get there. No-one ever does.
They will then send you 10 emails inviting you to post a review of their service on their website, and you can have some fun.
I found it strangely cathartic.  ;D
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Re: Car Parts 4 Less
« Reply #17 on: 13 April 2018, 12:52:48 »

I was in the Market for some Plastic Padding Filler a little while back, checked ECP, CP4 etc, ECP for just under a Kilo Tin of the stuff was 29, reduced to 25, add Discount Code for 35% Off, Blah, Blah, Blah.

Checked at Halfords 10 Quid for the same Tin, thats without Trade, sometimes your just better off with the Devil you Know.  :D

 
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Re: Car Parts 4 Less
« Reply #18 on: 13 April 2018, 18:19:34 »

Log on and off their "live chat" 10 times. Don't waste any length of time waiting to get to the front of the queue. You wont get there. No-one ever does.
They will then send you 10 emails inviting you to post a review of their service on their website, and you can have some fun.
I found it strangely cathartic.  ;D
It only took 2 attempts to get to the front of the queue today.  I started around 11:15, and was talking to a "human" by 15:50.

They couldn't help, though, and promise to get back to me by email hopefully today or definitely by Monday.

I won't hold my breath. Especially as I'm still waiting for the call they promised my last Monday.


oppswits.
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Re: Car Parts 4 Less
« Reply #19 on: 14 April 2018, 15:14:50 »

Log on and off their "live chat" 10 times. Don't waste any length of time waiting to get to the front of the queue. You wont get there. No-one ever does.
They will then send you 10 emails inviting you to post a review of their service on their website, and you can have some fun.
I found it strangely cathartic.  ;D
It only took 2 attempts to get to the front of the queue today.  I started around 11:15, and was talking to a "human" by 15:50.

They couldn't help, though, and promise to get back to me by email hopefully today or definitely by Monday.

I won't hold my breath. Especially as I'm still waiting for the call they promised my last Monday.


oppswits.

You have a lot more patience than I do
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Re: Car Parts 4 Less
« Reply #20 on: 14 April 2018, 17:49:44 »

Log on and off their "live chat" 10 times. Don't waste any length of time waiting to get to the front of the queue. You wont get there. No-one ever does.
They will then send you 10 emails inviting you to post a review of their service on their website, and you can have some fun.
I found it strangely cathartic.  ;D
It only took 2 attempts to get to the front of the queue today.  I started around 11:15, and was talking to a "human" by 15:50.

They couldn't help, though, and promise to get back to me by email hopefully today or definitely by Monday.

I won't hold my breath. Especially as I'm still waiting for the call they promised my last Monday.


oppswits.

You have a lot more patience than I do
Its crap, isn't it. You either have to be patient and waste hours and hours, or accept they have done you over and there is sod all you can (easily) do about it.
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Re: Car Parts 4 Less
« Reply #21 on: 15 April 2018, 01:33:19 »

You could send the bailiffs in to retrieve goods to the value of...
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Re: Car Parts 4 Less
« Reply #22 on: 15 April 2018, 08:30:29 »

Do they actually have any goods to the value of? :D
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Re: Car Parts 4 Less
« Reply #23 on: 15 April 2018, 20:11:36 »

It probably only takes a couple of hours to file a small claim at the court and probably even quicker to dispute the transaction with credit card company

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Re: Car Parts 4 Less
« Reply #24 on: 15 April 2018, 20:16:05 »

Do they actually have any goods to the value of? :D
Doesn't actually matter...

If it happened every time you ordered something, the counter staff would soon get pissed off enough to get head office involved.

If it happened every day for a couple of months, head office would have to start to take note. Which would result in change... Not necessarily to the benefit of their staff though ::)
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Re: Car Parts 4 Less
« Reply #25 on: 16 April 2018, 17:23:49 »

Well, they promised a response by the end of the day today, so another 37 minutes.

Anyone offering odds on whether they do or not?
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Re: Car Parts 4 Less
« Reply #26 on: 16 April 2018, 17:37:19 »

Well, they promised a response by the end of the day today, so another 37 minutes.

Anyone offering odds on whether they do or not?
Life is too short, Jaime, just write off the money and move on. I had problems with a company (struggling to remember who) a while back and was ready to give them a hard time. After a few emails back and forth I basically told them to eff off and wedge their crappy product up their sad arse. I think it was about a tenners worth.
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Re: Car Parts 4 Less
« Reply #27 on: 16 April 2018, 18:24:48 »

I do concur STEMO, but this is annoying me.
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Re: Car Parts 4 Less
« Reply #28 on: 17 April 2018, 17:08:05 »

Well, they promised a response by the end of the day today, so another 37 minutes.

Anyone offering odds on whether they do or not?
Obviously, they didn't bother to contact me, so straight on the phone again this morning, wasting yet another hour of my life in a queue.  They were very apologetic, but again nobody is available who can help, but they absolutely, definitely guarantee they will call me today.

Pretty certain they close at 6pm, so 53 mins....   ::)
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Re: Car Parts 4 Less
« Reply #29 on: 17 April 2018, 18:20:25 »

Pretty certain they close at 6pm, so 53 mins....   ::)
Well, that surprised me, they called me back, and promise the missing spring will be with me by the end of the week.

God knows how much time I've wasted chasing this (work will pick up the phone bill ::)), but at least it looks like its resolved :)
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Re: Car Parts 4 Less
« Reply #30 on: 17 April 2018, 21:41:12 »

Pretty certain they close at 6pm, so 53 mins....   ::)
Well, that surprised me, they called me back, and promise the missing spring will be with me by the end of the week.

God knows how much time I've wasted chasing this (work will pick up the phone bill ::)), but at least it looks like its resolved :)

I hope they don`t mind picking up the man hours either  ;D

Fingers crossed the spring turns up or you`ll be wasting more of works time and resources next week  ;D
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Re: Car Parts 4 Less
« Reply #31 on: 18 April 2018, 09:03:32 »

but at least it looks like its resolved :)

I didn't have you down for blind optimism...
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Re: Car Parts 4 Less
« Reply #32 on: 18 April 2018, 19:07:22 »

Pretty certain they close at 6pm, so 53 mins....   ::)
Well, that surprised me, they called me back, and promise the missing spring will be with me by the end of the week.

God knows how much time I've wasted chasing this (work will pick up the phone bill ::)), but at least it looks like its resolved :)

I hope they don`t mind picking up the man hours either  ;D

Fingers crossed the spring turns up or you`ll be wasting more of works time and resources next week  ;D
Errr, yes, quite ;D
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Re: Car Parts 4 Less
« Reply #33 on: 18 April 2018, 19:08:01 »

but at least it looks like its resolved :)

I didn't have you down for blind optimism...
Well, no notifications of dispatch or anything like that, so who knows ;D
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Re: Car Parts 4 Less
« Reply #34 on: 20 April 2018, 18:31:59 »

but at least it looks like its resolved :)

I didn't have you down for blind optimism...
Silly me, you are absolutely correct, those useless, lying oppswits at euroshite have stitched me up again.

How hard is it to post a oppsing spring. oppswits.
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Re: Car Parts 4 Less
« Reply #35 on: 20 April 2018, 18:46:44 »

Got a single new one here... Can't remember which end it's for though ::)
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Re: Car Parts 4 Less
« Reply #36 on: 23 April 2018, 19:28:28 »

I hope they don`t mind picking up the man hours either  ;D
They lost more man hours this morning ;D.  How hard is it to deliver a bloody spring.  They were still insistent they sent a replacement last week, but they couldn't find a tracking number for it.

So they are now going to deliver it by van from a local ECP store tomorrow. Guaranteed. Apparently.
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Re: Car Parts 4 Less
« Reply #37 on: 23 April 2018, 19:47:14 »


So they are now going to deliver it by van from a local ECP store tomorrow. Guaranteed. Apparently.
The spring is Guaranteed ?
probably be expired by the time you get the spring  ;D
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Re: Car Parts 4 Less
« Reply #38 on: Yesterday at 12:04:39 »

Just called ECP at Banbury about it, just to check I wasn't lied to. They know nothing about it, and certainly are not delivering anything to me today.

This is getting beyond a joke now. Not that I saw the amusing side of it anyway.
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TheBoy

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Re: Car Parts 4 Less
« Reply #39 on: Yesterday at 12:06:38 »

And obviously its between 45mins and 2hrs to get through to carparts4less each time. But my call is important to them.

oppswits  >:(
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STEMO

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Re: Car Parts 4 Less
« Reply #40 on: Yesterday at 12:24:12 »

And obviously its between 45mins and 2hrs to get through to carparts4less each time. But my call is important to them.

oppswits  >:(
I told you to leave it but, oh no, you had to carry it on. Serves you bleddy right.  ;D
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TheBoy

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Re: Car Parts 4 Less
« Reply #41 on: Yesterday at 12:26:12 »

I take it all back, answered within 30m today :).

Back on hold now though.
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TheBoy

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Re: Car Parts 4 Less
« Reply #42 on: Yesterday at 13:00:45 »

They're gonna be calling me back  >:(

However, I have spoken to this lady before, and I think she probably will.  And I have her email now, so you can bet I'm gonna get her to own the problem ;D
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Re: Car Parts 4 Less
« Reply #43 on: Yesterday at 16:09:15 »

The way I look at it, its theft of your money and you cant let them get away with it. Its not the amount, its the principle.
I'm now avoiding cp4l due to a similar experience recently.  :(
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Re: Car Parts 4 Less
« Reply #44 on: Yesterday at 16:10:38 »

I'd have my credit card doing the chasing by now. Life's too short for dealing with idiots like this. ::)
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TheBoy

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Re: Car Parts 4 Less
« Reply #45 on: Yesterday at 17:49:12 »

I had to contact them again this afternoon, but saga over. Spring now with me. Actually they delivered 2, but not sure I have the energy to call them to return one.

In the same way I don't have the energy to sort out the pad wear sensors which are the wrong ones.


Anyway, case closed, I'm "happy"
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henryd

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Re: Car Parts 4 Less
« Reply #46 on: Yesterday at 18:09:10 »

I had to contact them again this afternoon, but saga over. Spring now with me. Actually they delivered 2, but not sure I have the energy to call them to return one.

In the same way I don't have the energy to sort out the pad wear sensors which are the wrong ones.


Anyway, case closed, I'm "happy"

I would keep the second spring for the hassle you've had, strangely ECP down this way treat  the trade pretty well and if they eff up they make financial amends to try and rectify
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Re: Car Parts 4 Less
« Reply #47 on: Yesterday at 20:04:15 »

Tesco Direct just cocked up an order, basically sent the wrong thing.  I opened the package probably 10mins ago, got straight on the phone, spoke to a lady, and have already received an email confirming the replacement order is being getting ready for dispatch (sadly too late for delivery tomorrow).

Thats how it should be done.
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Re: Car Parts 4 Less
« Reply #48 on: Yesterday at 21:36:39 »

Tesco Direct just cocked up an order, basically sent the wrong thing.  I opened the package probably 10mins ago, got straight on the phone, spoke to a lady, and have already received an email confirming the replacement order is being getting ready for dispatch (sadly too late for delivery tomorrow).

Thats how it should be done.
Agreed... Even Ikea can manage that, and they make almost impossible to find anything :D
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