I am still battling with an insurance company over a liability claim, Some painters came in to where I was working to re-paint some out buildings. It was very windy and they were on price work. No vehicles were covered up or asked for to be moved at any time. It took 15 months before I had them in a position that there was no way but to admit liability. The insurance company wanted witness statments, I got them, then they wanted a valuation based on available magazines from the high street, i gave them that, then they wanted a like for like or similar valuation I gave them that. They ignored every one saying it wasnt to there guide lines, the ones I had followed. Now they want me to pay out of my own pocket to have an independant valuation done by there appointed engineer. This has been going on since April 2008, so I am seriously brassed off now. Redefining the standards? I think not!!!!