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Author Topic: my phone has died  (Read 5371 times)

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Doctor Gollum

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Re: my phone has died
« Reply #15 on: 19 May 2020, 11:22:57 »

How can volts fly through the air and into your phone ?
With carefree abandon ;)
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Viral_Jim

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Re: my phone has died
« Reply #16 on: 19 May 2020, 11:24:49 »

Have you tried pressing and holding the power button for 10 secs? This should trigger a restart off the phone in case its on but non-responsive.
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Andy B

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Re: my phone has died
« Reply #17 on: 19 May 2020, 11:26:41 »

Other option maybe to connect an HDMI adaptor to the phone, and plug into TV, could be working, but you cant see it.
Depends if its alive.

If it should be set to ring out loud, or vibrate, ring it from another phone and see what it does to work out how dead it is.

I get the feeling it's the same as Alan's .... normally it chirps as you put it on the charger (both directly & via the wireless) but it's not doing anything.
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Andy B

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Re: my phone has died
« Reply #18 on: 19 May 2020, 11:28:08 »

Have you tried pressing and holding the power button for 10 secs? This should trigger a restart off the phone in case its on but non-responsive.

Just tried it ..... zilch!  :(

It's not even big enough to use as a door stop!  ::)
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STEMO

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Re: my phone has died
« Reply #19 on: 19 May 2020, 11:30:32 »

There's a chance that the battery could have completely died, but to find out you'd have to go to the expense of trying a new one, probably without success.
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YZ250

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Re: my phone has died
« Reply #20 on: 19 May 2020, 11:31:23 »

Have you tried pressing and holding the power button for 10 secs? This should trigger a restart off the phone in case its on but non-responsive.

I tried all sorts with mine as this issue was quite well documented on the Internet and nothing would bring it back to life. It happened to the S6 and some early S7's. I left it on charge for a week to see if would would possibly come back to life, but still nothing.  :-\
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STEMO

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Re: my phone has died
« Reply #21 on: 19 May 2020, 11:32:28 »

My lad let his battery go completely flat and didn't use the phone for a while. I had to leave the charger plugged in for about ten minutes before it even showed the battery icon at 0%
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STEMO

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Re: my phone has died
« Reply #22 on: 19 May 2020, 11:35:23 »

When my phone died I bought this one from Argos. Cheap enough and certainly more modern than a S6:

https://www.argos.co.uk/product/8877187
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STEMO

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Re: my phone has died
« Reply #23 on: 19 May 2020, 11:36:58 »

Just a thought, when you checked your account balance this morning maybe the number was so large it had a heart attack.  :-\
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Viral_Jim

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Re: my phone has died
« Reply #24 on: 19 May 2020, 12:15:29 »

My lad let his battery go completely flat and didn't use the phone for a while. I had to leave the charger plugged in for about ten minutes before it even showed the battery icon at 0%

Must be one of the only known cases of that happening to an under 25!  :D
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STEMO

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Re: my phone has died
« Reply #25 on: 19 May 2020, 12:22:11 »

My lad let his battery go completely flat and didn't use the phone for a while. I had to leave the charger plugged in for about ten minutes before it even showed the battery icon at 0%

Must be one of the only known cases of that happening to an under 25!  :D
Not when you consider he's been home from uni for nearly two months and hasn't moved out of the house! Laptop has taken a hiding but no need for a phone.
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Andy B

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Re: my phone has died
« Reply #26 on: 19 May 2020, 12:44:42 »

Just a thought, when you checked your account balance this morning maybe the number was so large it had a heart attack.  :-\

Definitely not that  ;D ;D
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Andy B

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Re: my phone has died
« Reply #27 on: 19 May 2020, 12:46:37 »

When my phone died I bought this one from Argos. Cheap enough and certainly more modern than a S6:

https://www.argos.co.uk/product/8877187

Thanks for that .... I shall have to have a look round.  :y I wonder if it'll fit the S6 case  ;D ;D

 I bought SWMBO a cheapo Chinese phone the other year ....
« Last Edit: 19 May 2020, 12:48:45 by Andy B »
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Doctor Gollum

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Re: my phone has died
« Reply #28 on: 19 May 2020, 12:54:10 »

Have you tried pressing and holding the power button for 10 secs? This should trigger a restart off the phone in case its on but non-responsive.

Just tried it ..... zilch!  :(

It's not even big enough to use as a door stop!  ::)
Wedge it in the hinge gap ;)
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deviator

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Re: my phone has died
« Reply #29 on: 19 May 2020, 13:13:48 »

OK, if you haven't got cloud backup, come back to me, I may have other solutions.

Firstly, what do you mean by 'dead'?
When connected to a charger, do you get a light? Anything on the display at all?
If not, try cleaning the port with a clean toothbrush. Then try another cable/charger. It's also worth trying the wireless charging, sometimes it works when the port is broken.

On the phone, hold vol down + home button and then press the power button. Any vibration? Anything on the screen? It should show up 'download mode'. (If it does, you can power off as normal) This is just a test to see what level you can get too.

Report back with the results.

(I will say, these are a PITA to fix, the screen and back panel are glued in place. This normally involves a heat pad and around 85 degrees to melt the glue, before opening the panels. Also, unless you take it back to Samsung, you are unlikely to keep your waterproof rating.)

« Last Edit: 19 May 2020, 13:16:46 by deviator »
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