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[STEMO]

......
It’s still like new, had it two years now and she’s only put 14,000 miles on it.
......

SWMBO has had her C3 4 years & only put 12k on it ...... still, it's French so we don't want to push it too hard 

Quite a few on the forums complaining about clutch judder and electrical gremlins after 4 years. Ours seems fine.......for now.

[Andy B]

......
It’s still like new, had it two years now and she’s only put 14,000 miles on it.
......

SWMBO has had her C3 4 years & only put 12k on it ...... still, it's French so we don't want to push it too hard 

Quite a few on the forums complaining about clutch judder and electrical gremlins after 4 years. Ours seems fine.......for now.

Hers is an auto that stalls when ambient temps are low.  Citroen know about it (as they did every other fault it's had) but I'm not prepared to fork out the £600 odd that Citroen want to replace a couple of solenoids.

[tunnie]

I bought the Zaf for cash + the VW, no finance. They rang me every 2/3 days after I bought it, trying to flog me service plans and all sorts. 

Will say though, using Zaf day to day, is making me re-consider an Astra or Insignia as potential replacement for the Omega. The CDTi engine in the Zaf while not the smoothest would be quite punchy in a lighter Astra.

Something like Astra GTC with 2.0 CDTi engine, which is 250kg lighter than Zaf could go quite well. Also I was thinking of going 50% cash 50% loan on 2013-ish Jag XF-S, but I could buy a 2014 Astra GTC for cash, with low miles and then save what I would be paying on a loan for the Jag. In 3 years time, I could basically buy another Astra again for cash.

[Marks DTM Calib]

The Jag dealer was hell bent on selling my insurances such as Gap insurance, Alloy wheel and Tyre insurance, Body work Insurance and paint protection, the total adder was some £1300!

I got them to chuck the paint protection in (as it costs them bugger all), declined the £500 tyre and wheel insurance as an alloy refurb is £60 and a good tyre £120.

Gap insurance is much cheaper online.

They then kept calling up and pretty much begging me to reconsider the insurance so the body work protection I considered (having discussed it would need discounting) and requested a copy of the policy document (eventually received, as they clearly did not actually know what a policy document was), then provided the following feedback:

Dear xxxx

Thanks again.

I have read through the details of the Policy and I will not be taking it out, based on (but not limited to), the following:

The policy is constructed such that the holder is steered towards Smart repair techniques and any claim where an authorised body shop is utilised, is limited to a maximum of £150 Inc. VAT. This effectively adds risk when utilising the considerably superior facilities available at an authorised repairer, as I don’t foresee they would be able to complete any rectification inside this budget.

Recognising that the XF is largely of aluminium construction and, fully understanding some of the challenges associated with working on these materials, the policy covers nothing where specific alloy repair techniques are required (based on the limitation to the depth of the damage and the fact that heat based aluminium shrinkage dent repair techniques cannot be covered by a smart repair process).

In addition, the exclusions are such that stone chips and any trim/glass/roof damage plus any dents within 30mm of the panel edge are not covered as part of the policy, therefore limiting further the opportunity to make a claim.

As an aside, I note a number of contradictions between the policy and highlight document (such as referring to a 15cm maximum scratch length in one and 30cm in the other) which it may be worth noting for future reference.

Note that the above is for feedback to yourself, as way of explanation as to how I have made my personal decision.

Please accept my thanks in taking your time to explain the options, review the price, and in providing the requested documents to allow me to make my assessment.

[Field Marshal Dr. Opti]

When I bought my first XFR I wanted to pay cash.....no finance required.

The salesman then informed me I could buy the car on 0% interest for 18 months. Seemed like a good idea so I asked him for clarification in an email.

When the email arrived the little turd had added £4000 of 'extras' I had not asked for. Everything from alloy wheel cover to leather care.

I told him to remove them. He did so, also removing the 0% finance deal at the same time. 

[STEMO]

The Jag dealer was hell bent on selling my insurances such as Gap insurance, Alloy wheel and Tyre insurance, Body work Insurance and paint protection, the total adder was some £1300!

I got them to chuck the paint protection in (as it costs them bugger all), declined the £500 tyre and wheel insurance as an alloy refurb is £60 and a good tyre £120.

Gap insurance is much cheaper online.

They then kept calling up and pretty much begging me to reconsider the insurance so the body work protection I considered (having discussed it would need discounting) and requested a copy of the policy document (eventually received, as they clearly did not actually know what a policy document was), then provided the following feedback:

Dear xxxx

Thanks again.

I have read through the details of the Policy and I will not be taking it out, based on (but not limited to), the following:

The policy is constructed such that the holder is steered towards Smart repair techniques and any claim where an authorised body shop is utilised, is limited to a maximum of £150 Inc. VAT. This effectively adds risk when utilising the considerably superior facilities available at an authorised repairer, as I don’t foresee they would be able to complete any rectification inside this budget.

Recognising that the XF is largely of aluminium construction and, fully understanding some of the challenges associated with working on these materials, the policy covers nothing where specific alloy repair techniques are required (based on the limitation to the depth of the damage and the fact that heat based aluminium shrinkage dent repair techniques cannot be covered by a smart repair process).

In addition, the exclusions are such that stone chips and any trim/glass/roof damage plus any dents within 30mm of the panel edge are not covered as part of the policy, therefore limiting further the opportunity to make a claim.

As an aside, I note a number of contradictions between the policy and highlight document (such as referring to a 15cm maximum scratch length in one and 30cm in the other) which it may be worth noting for future reference.

Note that the above is for feedback to yourself, as way of explanation as to how I have made my personal decision.

Please accept my thanks in taking your time to explain the options, review the price, and in providing the requested documents to allow me to make my assessment.

That’s very well put, Mark. A bolliking that doesn’t really sound like one. 
If only people would realise that a firm rejection,with reasons why, without resorting to nastiness, indignation or piss taking, gets the point across perfectly without causing too much upset.

[Field Marshal Dr. Opti]

The Jag dealer was hell bent on selling my insurances such as Gap insurance, Alloy wheel and Tyre insurance, Body work Insurance and paint protection, the total adder was some £1300!

I got them to chuck the paint protection in (as it costs them bugger all), declined the £500 tyre and wheel insurance as an alloy refurb is £60 and a good tyre £120.

Gap insurance is much cheaper online.

They then kept calling up and pretty much begging me to reconsider the insurance so the body work protection I considered (having discussed it would need discounting) and requested a copy of the policy document (eventually received, as they clearly did not actually know what a policy document was), then provided the following feedback:

Dear xxxx

Thanks again.

I have read through the details of the Policy and I will not be taking it out, based on (but not limited to), the following:

The policy is constructed such that the holder is steered towards Smart repair techniques and any claim where an authorised body shop is utilised, is limited to a maximum of £150 Inc. VAT. This effectively adds risk when utilising the considerably superior facilities available at an authorised repairer, as I don’t foresee they would be able to complete any rectification inside this budget.

Recognising that the XF is largely of aluminium construction and, fully understanding some of the challenges associated with working on these materials, the policy covers nothing where specific alloy repair techniques are required (based on the limitation to the depth of the damage and the fact that heat based aluminium shrinkage dent repair techniques cannot be covered by a smart repair process).

In addition, the exclusions are such that stone chips and any trim/glass/roof damage plus any dents within 30mm of the panel edge are not covered as part of the policy, therefore limiting further the opportunity to make a claim.

As an aside, I note a number of contradictions between the policy and highlight document (such as referring to a 15cm maximum scratch length in one and 30cm in the other) which it may be worth noting for future reference.

Note that the above is for feedback to yourself, as way of explanation as to how I have made my personal decision.

Please accept my thanks in taking your time to explain the options, review the price, and in providing the requested documents to allow me to make my assessment.

That’s very well put, Mark. A bolliking that doesn’t really sound like one. 
If only people would realise that a firm rejection,with reasons why, without resorting to nastiness, indignation or piss taking, gets the point across perfectly without causing too much upset.

Are you feeling unwell?

[Field Marshal Dr. Opti]

I bought the Zaf for cash + the VW, no finance. They rang me every 2/3 days after I bought it, trying to flog me service plans and all sorts. 

Will say though, using Zaf day to day, is making me re-consider an Astra or Insignia as potential replacement for the Omega. The CDTi engine in the Zaf while not the smoothest would be quite punchy in a lighter Astra.

Something like Astra GTC with 2.0 CDTi engine, which is 250kg lighter than Zaf could go quite well. Also I was thinking of going 50% cash 50% loan on 2013-ish Jag XF-S, but I could buy a 2014 Astra GTC for cash, with low miles and then save what I would be paying on a loan for the Jag. In 3 years time, I could basically buy another Astra again for cash.

There could be an Astra derv for sale in Barnsley quite soon.

Be aware that the smell of sweaty whippet can linger for some time though. 

[Marks DTM Calib]

That’s very well put, Mark. A bolliking that doesn’t really sound like one. 
If only people would realise that a firm rejection,with reasons why, without resorting to nastiness, indignation or piss taking, gets the point across perfectly without causing too much upset.

I was horrified at the delta between what the salesman said was covered and what was really covered.

Throw in a load of bull about 'specialist repair techniques' etc and you can see why people fall for it.

Then you read the details and find that most bodywork damages would not be covered.....there all gits 

[Rods2]

Mercedes had me sign all sorts to confirm I didn't  want alloy wheel protection cover etc etc ..... I wasn't really prepare for it at the time. In hindsight I should've told them where to poke their forms & I'll be ready if there's a next time.

When they tell me it's 'the law'.......I ask what law, and when did parliament vote on this law?

They then change tack and say it's 'policy'........which means if they don't try to make customers pay for financial products they don't want their manager will kick their arse because head office will kick his arse if he doesn't.

Absolutely SFA to do with 'law'

As soon as salesperson starts lying, it never ends well for them, when I call them out and finish the conversation. Nothing winds me up so much and so quickly as lying sales people.

[2boxerdogs]

Just a firm no always worked for me, hate having pointless conversations with salespeople.