All they've done is repair the bumper. They straightened the crash bar, (but will neither confirm or deny this) and they 'Adjusted the towbar'. apparantly because there is currently no wiring to the towbar, it is not being used and is therefore an irrelevance. Never heard such steaming bullshipt
. All that is not there is about 15" of cable and a plug. King fuming.
Basically, and someone please correct me if I'm wrong, repairer couldn't be yarised to drop the back box to move the heat shield for the N/S mountings, and the engineertimator wanted to save a couple of quid, win win allround, for them dykeheads, kuf the punters.
For the cost of a second hand tow bar, surely it's not worth the risk?
For the price of a new one it's not worth it TBH.
£125 plus 90 mins labour plus the dreaded is all
. £303 all in at VX using a brand new VX towbar, and they'll pop a new crash bar on for nowt
. They probably saved that by repairing rather than replacing the bumper, especially as they only charge £25ph against £85ph at VX. (tosser smiley).
I would tell the garage that you are about to ask your insurance company if they will give you an endorsement IN WRITING that they will fuly indemnify you for any damage caused to you, your passengers, your property AND ANY third party costs resulting from failure of the "repaired" towbar as authorised by them........ as I bet they've authorised its replacement and NOT its repair ..... then watch the garage squirm ....
That got their backs up alright
Mentioned it to the solicitor, she passed it on to Aviva, who then took nearly 2 hours to reply with ' the engineer said no'. Now she's annoyed with them too.
Now have to wait until monday as apparantly Aviva don't have anyone with the right skillset in the Uk, and no working computers/systems/internet in India FFS