Aviva = Norwich Union.
DANGER! WILL ROBINSON, DANGER!
Daughter was flooded last year, Aviva have been superb dealing with it, as opposed to AXA, also involved.
I am having serious problems with Admiral at present. Having asked them to complete a pdf document, they have claimed, several times, over some weeks, that they are unable to read it, despite it being readable on every other platform I’ve sent it to. When I asked why they are the only company in the world unable to read pdf documents, they replied “ Happy to Help” We have cancelled your home insurance policy from xx/xx/2020, (a date mentioned in the ‘unreadable’ pdf, which is not a request for policy cancellation or anything similar.) Needless to say, I shall not be renewing with them.
STOP PRESS: Just received their latest which begins: “We are deeply regret that.....etc”
I give up.