Oh.
Oh dear.
BINGO!
When you are a senior manager within a multi-billion pound international business I can assure you it is very far from bingo if that is what you want to call it. It is a case of maintaining, increasing and protecting the profit margins or you are out, so through your field managers you make sure that does not happen! It is no game and is 24/7 responsibility to give the business and your command all that it requires.
I'm sure every one of us has had a manager(
the most overused word in business) return from a course/meeting/bollocking/inspection/assessment with a new vocabulary designed to make us think that something good is going to happen while everything carries on as normal. You can easily test how susceptible your managers are to this by inventing your own drivel, slipping it into conversation with head office and seeing how long it takes to come back to you through a different path. We guaranteed less than a week, but our record was the following afternoon!
While I accept that jargon, at least within its strict definition, is unavoidable the idea that you're stupid enough to be blinded by some tortuous phrasing is oppsing insulting. The same applies to job title changes every couple of years; going from Supervisor to Acting-Deputy-Assistant-Under-Manager isn't a promotion and unlike a payrise, won't pay for the plumber to fit a new boiler.
The best managers I've worked for have never fallen into this trap. At my first job, somebody had given the boss a sign for his door that read
The person in this office has no skills(which would now be skillset
), tact or experience. That's why he's in here, and you're out there with the customers. It soon became clear that although he took it as a joke, it was true.