So . . . . . . . .
Instructions to garage
1. Vibration at speed. Check and sort it please
2. Spare key knackered, broken inside
3. Locking wheel nut sets sleeve split
4. Tow point cover please
Initial Response
1. No worn joints or anything found, even inspected by their bloke that does MOTs. However, both rear tyres illegal
2. Stock list shows new one in stock
3. Price give for complete new set, sleev not avialble on its own
4. Tow point cover showing in stock but in black
Result
1. New tyres fitted. I had asked for similar to front tyres. Same brand, but not same model. front has Bridgestone Turanza, they fitted Potenza. Not a big deal for me. Car was markedly improved. Vibration gone. Happy
2. Spare key. Disaster time. Was told no reprogramming required. Then told yes it was, they'll do it free. reprogramming failed, blamed on wrong key. End result, no spare key, and the one that used to work doesn't work any more. I have to use the actual key and then start engine ASAP otherwise alarm goes off.
3. Sorted
4. Delay in delivery
Nice bill
No charge for checking steering etc. Total £285. Compared with London, cheap. Ok, many here will be shocked, but I'm happy to pay, my car has to work for a living, and off to France next week.
Need to sort the key thing with them though . . . .
Nice people. Compared with other Vx main dealers I've experienced a huge improvement