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Chat Area => General Discussion Area => Topic started by: Shackeng on 21 June 2020, 17:02:53

Title: HP 1510 not accepted as Default in Windows 10
Post by: Shackeng on 21 June 2020, 17:02:53
Under duress, I recently upgraded to Win 10, and, unlike Win 7, it will not accept my HP 1510 printer as default. I have spent untold hours chasing down suggestions from Google to no avail. Can any of the IT experts here tell me how to fix this infuriating fault. >:( >:( >:(
Title: Re: HP 1510 not accepted as Default in Windows 10
Post by: Broomies Mate on 21 June 2020, 17:24:32
The quick answer would be to remove any HP printer software and driver and then re-install, preferably a fresh download from HP to ensure (haha) you have the latest version.
Title: Re: HP 1510 not accepted as Default in Windows 10
Post by: Doctor Gollum on 21 June 2020, 17:26:44
The quick answer would be to remove any HP printer software and driver and then re-install, preferably a fresh download from HP to ensure (haha) you have the latest version.
GLWT.

Buying a new printer was sooo much less stressful  :-X
Title: Re: HP 1510 not accepted as Default in Windows 10
Post by: TheBoy on 21 June 2020, 18:10:35
Presumably 64bit?

Windows is trying to lose the concept of default printer, as now it shouldn't be needed (and its a pain most of the time, compared to letting apps or even documents decide the best printer).  64bit is further allow this concept than 32bit (that absolutely must maintain it for 16bit apps, which can't run on 64bit).

Any reason why you want it to be a "default printer"?
Title: Re: HP 1510 not accepted as Default in Windows 10
Post by: Broomies Mate on 21 June 2020, 18:41:20
I forgot about a tick-box "Let Windows manage my defualt printer"

Turn it off;

Start > Settings > Devices > Printers & Scanners > Box below the available printers - Uncheck.
Title: Re: HP 1510 not accepted as Default in Windows 10
Post by: Shackeng on 04 July 2020, 10:54:33
Sorry for the delay, due to trying establish what I meant :-[

It will print a letter using my WP, Textmaker, with no problem, however when I try to scan a document to email it advises "Scan to email application not found."

Answers to the replies above:

1. I downloaded the latest printer software when I installed 10 recently.

2. The PC is running 64bit, and I assume that the printer needs it to be the default in order for it to work with all applications, including scanning to eMail.

3. I tried unticking the box BM suggested, but it makes no difference, still get the same message.

Any further options to resolve this? Other than paying HP to ask a question.
Title: Re: HP 1510 not accepted as Default in Windows 10
Post by: Olympia5776 on 04 July 2020, 11:13:26
No advice but I can offer sympathy . :'(
I too went over into the dark side of Win10 from 7 recently and can say that so far it has been a thoroughly underwhelming experience .
Title: Re: HP 1510 not accepted as Default in Windows 10
Post by: Shackeng on 04 July 2020, 14:20:55
Agreed, 7 was simple, even for me to use. 10 is far too complex.  :-[
Title: Re: HP 1510 not accepted as Default in Windows 10
Post by: Jimbob on 04 July 2020, 18:43:49
That is a very different problem from what you asked, and likely totally unrelated to defaults....

What email program did you use on windows 7, and what email program do you use now?  Ive a feeling the printer wont scan to windows 10 mail, but can use some programs like thunderbird.
Title: Re: HP 1510 not accepted as Default in Windows 10
Post by: Shackeng on 04 July 2020, 19:09:53
I used and still use T’bird.  :y
Title: Re: HP 1510 not accepted as Default in Windows 10
Post by: Entwood on 04 July 2020, 19:57:13
https://hp-123.net/hp-deskjet-1510-printer-scan-to-email/#:~:text=For%20HP%20DeskJet%201510%20printer,automatically%20on%20your%20computer%20screen.
Title: Re: HP 1510 not accepted as Default in Windows 10
Post by: Jimbob on 05 July 2020, 09:10:54
Somewhere in the HP Scan app you (probably) installed should give the option to set it up.

did you install the basic driver, or full printer software package?
Title: Re: HP 1510 not accepted as Default in Windows 10
Post by: Auto Addict on 05 July 2020, 12:46:45
Somewhere in the HP Scan app you (probably) installed should give the option to set it up.

did you install the basic driver, or full printer software package?

https://support.hp.com/gb-en/drivers/selfservice/hp-deskjet-1510-all-in-one-printer-series/5157551
Title: Re: HP 1510 not accepted as Default in Windows 10
Post by: Shackeng on 06 July 2020, 07:37:42
https://hp-123.net/hp-deskjet-1510-printer-scan-to-email/#:~:text=For%20HP%20DeskJet%201510%20printer,automatically%20on%20your%20computer%20screen.

Thanks Nige 
Title: Re: HP 1510 not accepted as Default in Windows 10
Post by: Shackeng on 06 July 2020, 07:38:37
Somewhere in the HP Scan app you (probably) installed should give the option to set it up.

did you install the basic driver, or full printer software package?

Hmm, not sure but will look at that.
Title: Re: HP 1510 not accepted as Default in Windows 10
Post by: Shackeng on 06 July 2020, 07:40:24
Somewhere in the HP Scan app you (probably) installed should give the option to set it up.

did you install the basic driver, or full printer software package?

https://support.hp.com/gb-en/drivers/selfservice/hp-deskjet-1510-all-in-one-printer-series/5157551

Thank you. Will check that.  Lots of help on here as usual. Thanks guys. :y :y :y
Title: Re: HP 1510 not accepted as Default in Windows 10
Post by: Shackeng on 06 July 2020, 07:44:08
I must apologise for my belated response to your help. Unfortunately my wife suffers from a chronic and deteriorating illness, coping with which restricts my personal time. :y
Title: Re: HP 1510 not accepted as Default in Windows 10
Post by: Shackeng on 06 July 2020, 15:00:19
Somewhere in the HP Scan app you (probably) installed should give the option to set it up.

did you install the basic driver, or full printer software package?

Just checked, it was the full software package, done on the 11th June. :y
Title: Re: HP 1510 not accepted as Default in Windows 10
Post by: Jimbob on 06 July 2020, 15:06:27
Thats a good start, check for the HP scan app, and open it and see what you can find.  should be the option to set it up in there.
Title: Re: HP 1510 not accepted as Default in Windows 10
Post by: Allenm on 07 July 2020, 09:20:05
just type the ip address of the printer into your web browser and a page will come up with details of your printer and the option to scan - works regardless of the software you loaded.
Title: Re: HP 1510 not accepted as Default in Windows 10
Post by: TheBoy on 07 July 2020, 10:48:18
It will print a letter using my WP, Textmaker, with no problem, however when I try to scan a document to email it advises "Scan to email application not found."
That is unrelated to "default printer", which is a concept that is heavily deprecated on 64bit Windows (from XP 64bit onwards, nothing new to Win10).  Default printers hark back to 16bit Windows, all (true) 32bit applications should be using application managed printers and 64 bit apps must use application managed printers.  32bit Windows retained the default printer concept to an extent, because they supported the 16bit applications through a thunking layer. 64bit Windows does not support the 16bit Windows API.


So, back to your issue, it sounds like the scanning software has not installed properly/completely, or the email application - thunderbird in your case - is not defined as the default email handler.

Does the scanner application work to scan a document to a file?  If so, I'd suggest the latter. If not, I suggest the scanner application part of the printer software has not installed properly, or you are using the wrong application (not sure if that printer uses the inbuilt Windows scan app, or the HP specific HP Scan app, or something else completely.
Title: Re: HP 1510 not accepted as Default in Windows 10
Post by: Shackeng on 07 July 2020, 11:58:46
Now sorted, I found this: https://support.hp.com/us-en/topic/printscandoctor which scanned my system and printer, fixed a problem, and asked me to restart, after which scanning to Thunderbird email now works.
Thanks to everyone for their help. :y