I have just had a letter from Specsavers saying I am due a test. However, I shall decline their services. My last visit to their Poole branch was a total disaster. After going through the processes, I could not see properly through the new specs. I was told, 'Try them for a few days and they should be ok'. My eyes watered, the focus was wrong...I had to use my old pair.
Went back to Specsavers, the Optician lady went ballistic, saying I should never have been told what I was told. Immediately set up a new test, and altered the lenses slightly. However, due to time to come home, they posted the specs to High Wycombe. I went for a fitting, and to be honest, as it was not their sale, they were not really interested.
To sum up....I am still wearing my old specs, although not perfect, are better than the new ones.
When I asked Wycombe to access my files, they said they could not, as Specsavers is Franchised, and files are not available on a central computer, and have to be applied for !!!!!!
After previously using Vision Express, and being 'taken prisoner' once eye test done, this time I am going to try a proper Opticians