Went to but a new (used) car for SWMBO yesterday. Evans Halshaw, cardiff
SFO for old car, admittedly very old with a lot of issues, so no surprises there
But, staggered by how much time and effort went into trying to sell us stuff we really didn't want. Didn't even understand what most of it was. Some kind of extended warranty, asset protection insurance, AA cover, some kind of bodywork coating thing. All of it would have been over £1k. Declined everything, so a senior manager came out to try and do better than the young lad. Dug heels in and no to everything. But over 4 hours to buy a car!
I'm happy with the car and end result, but it's hard work constantly saying "no".