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Author Topic: PC/Windows 10/Printer conundrum...  (Read 4049 times)

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Jimbob

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Re: PC/Windows 10/Printer conundrum...
« Reply #30 on: 31 January 2016, 17:00:27 »

Have you actually proved the printer (and cable)  is still working elsewhere?
« Last Edit: 31 January 2016, 17:02:43 by Jimbob »
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05omegav6

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Re: PC/Windows 10/Printer conundrum...
« Reply #31 on: 31 January 2016, 17:33:11 »

Have you actually proved the printer (and cable)  is still working elsewhere?
Yup :y working perfectly through laptop...
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dbug

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Re: PC/Windows 10/Printer conundrum...
« Reply #32 on: 31 January 2016, 23:42:57 »

Installation Error

Call to DriverPackageInstall returned error 1627 for package
'C:\Program Files\HP\HP Officejet Pro
8600\DriverStore\Pipeline\hpvol09.inf'

Apparently  ???
Says solution is to unplug usb cable... it is already ::)

Keeps getting to the same point... tried five times :-\

Both the above indicate that old drivers not fully uninstalled.


Now reinstalling Windows 8 Pro 64Bit  :-X
Or not...

That didn't work either...

Printer is showing in device liust, but states No driver, requires troubleshooting... Small print on HP site says that product drivers from pre 2013 might not have been developed for Win10 and therefore devices might not work properly and, in some cases, not at all :'(

Plugged printer into my Windows 8.1 laptop, self installed in about 2 minutes, working perfectly, so obviously a Win10 driver issue...

Thanks for all the suggestions, but looks like we need a Win10 printer :-\

Guess you plugged printer into usb port before dowloading and running latest hp driver pack. 

Correct driver pack to download from hp site is

"HP Officejet Pro 8600 Plus/Premium e-All-in-One Printer series - N911a-n Full Feature Software and Driver, Ver28.8, size 118.1 MB, dated   Nov 13, 2015."  Thats contains the Win10 drivers for your printer.  Thats the one (Full Feature) I used for mate and it installed fine.




« Last Edit: 31 January 2016, 23:45:15 by dbug »
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05omegav6

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Re: PC/Windows 10/Printer conundrum...
« Reply #33 on: 01 February 2016, 00:20:58 »

Nope, USB definitely remained unplugged... drivers download fine, but never gets past the first of six installation...
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05omegav6

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Re: PC/Windows 10/Printer conundrum...
« Reply #34 on: 05 February 2016, 07:09:08 »

Thank you again for all the replies...

Purchased an HP laserjet DN252w iirc, wouldn't self install, so tried installing from the supplied disc, but computer still said no...

About ten hours of troubleshooting later, and Windows 10 was restored to a point in mid December. Turns out the old printer had been fine on December 21st, but a subsequent Win10 update had stopped it working... two pieces of information that might have been useful to know when I asked the initial question ::) :-X but net result seems to be that something in the update corrupts the printer drivers :-\

We now have two working printers ::)
« Last Edit: 05 February 2016, 07:11:05 by Harris K Telemacher »
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