With the impending higher gas prices, I decided to use a little extra income I have and signed up for a over 50's life insurance policy as a bit of extra cover so the wife can set fire to me when i'm brown bread
As a part of this deal, after 3 months I was to receive a Love To Shop gift card to the sum of 120 quid.
Last week, I received half the letter (left hand side) along with a apology from Royal Mail.
The right hand side of the letter containing the card had been torn away and the card obviously spirited away by some thieving little scumbag
Rang Sunlife's customer care and was politely told that since I had received half the letter, there obligation was for filled and I can quietly go and go forth and multiply
Knowing a little about these cards, I know that they have to be registered first before you can access to money requested they call up the card serial number and have it blocked to no avail ........... they just wasn't interested
To Royal Mails credit, they opened a case, closed it within 24 hours and sent me a cheque and apology for 20 pounds (which is the most compensation that comes with a letter) leaving me 100 quid out of pocket
Any idea where to take this next ?