I received a questionnaire from Jaguar on Tuesday which I duly completed yesterday lunch time.....
.....questions such as:
'Would you recommend Stratstone Jaguar Nottingham to others' I was generous with giving them a 2 plus a comment something like, pleasant atmosphere and very welcoming however, they then fail to complete on the basics of effective communication and preparing the car to the agreed standard.
The phone rang at 4.50pm....some senior bod from Stratstone, we will be discussing things further on Tuesday.