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[STEMO]

I have sky fibre and, if I do a speed check with an ethernet cable straight into the back of the router, I'm getting 39Mb. But the wifi signal around the house is pathetic, up to the point where I get a better signal from the wifi extender I put upstairs even if I'm in the room next to the router.

Question: Can I buy another router to replace the sky one? Will it be compatible?

[Mr Gav]

I`m not sure you can replace them but you should be able to piggyback a decent router on it to sort your problem, I did this with my Virgin Media router to sort out the crappy quality the VM provides.

[Gaffers]

Most sky installations now use MER so you cannot use you own router to replace the Sky one.  But you can disable to wifi and use your own wifi AP.

I am sure TB can give you a few Netgear recommendations for some Wifi APs 

[tunnie]

Lot's of Sky networks around? Could try changing the channel 

[Lincs Robert]

Most sky installations now use MER so you cannot use you own router to replace the Sky one.  But you can disable to wifi and use your own wifi AP.

I am sure TB can give you a few Netgear recommendations for some Wifi APs 

+1 on that. My house has lots of very thick walls, so I've disabled the wifi on the router and have a number of access points connected via Cat 6 cables - works a treat 

[STEMO]

Been on to sky and they are sending me a replacement router to see if that improves things.
I liked the way they sent me a text, I followed a link, took a picture of the router and told him the reference number. Next thing he was commenting on my decor. 

[Lazydocker]

I've always found the wifi signal from my sky router reasonable (for a "free" router) but I did set the channel manually to avoid any congestion. And there aren't that many houses around me.

[TheBoy]

As I've repeated so many times, ISP provided routers are universally shite, no exceptions*, and Sky's are between crap and mediocre within that category.

Its worth using an app to see what else is around, but most ISP routers will sit on one of the non overlapping channels, so doubt you'll have channel issues, unless your neighbour is a first class mongrel.


Get a dedicated AP (only), ideally one that can do AC.  And, yes, avoid Netgear, because all their networking stuff is shite.  Ubiquiti do some great APs, though many can be confusing to set up if you are familiar with wifi.


*free routers provided by ISPs - some ISPs such as A&A don't provide freebies, but can sell you a decent router.

[STEMO]

Got my new router from sky. Guess what.....just the same as the old router. If I stand next to it, in the hall, my gaypad shows a nice big seashell top left. Walk into the living room, no more than eight feet away, but on the other side of a brick wall, down to next-to-fick-all.

[tunnie]

Got my new router from sky. Guess what.....just the same as the old router. If I stand next to it, in the hall, my gaypad shows a nice big seashell top left. Walk into the living room, no more than eight feet away, but on the other side of a brick wall, down to next-to-fick-all.

As suggested earlier have you tried changing the channel it broadcasts on?

[tunnie]

http://helpforum.sky.com/t5/How-to/How-to-change-your-wireless-channel/ba-p/2687733

[STEMO]

http://helpforum.sky.com/t5/How-to/How-to-change-your-wireless-channel/ba-p/2687733

Come on, Tunnie....you don't think we've been through all that?

[Lincs Robert]

Got my new router from sky. Guess what.....just the same as the old router. If I stand next to it, in the hall, my gaypad shows a nice big seashell top left. Walk into the living room, no more than eight feet away, but on the other side of a brick wall, down to next-to-fick-all.

Something ain't right there. Most of the walls in my house are 2 foot thick (it's old) and made of stone. Router or AP will penetrate a single wall and cover the whole of the next room - but not go through two walls.

[TheBoy]

Got my new router from sky. Guess what.....just the same as the old router. If I stand next to it, in the hall, my gaypad shows a nice big seashell top left. Walk into the living room, no more than eight feet away, but on the other side of a brick wall, down to next-to-fick-all.

I'm shocked and stunned it made no difference. NOT.

But its no doubt on the script that runs when you say the wifi is shite.

[STEMO]

There's a lot on the web about sky's routers not being up to much. It will have to do for now because, as long as sky delivers ~40G down the line, that's it as far as they are concerned.