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[Kevin Wood]

How old is that BMW warranty though Lizzie?    The law change is fairly recent I think? 

It's not beyond the realms of possibility that BMW havn't changed the wording on their warranties to deter people from taking their cars to indy garages. 

.. or that it was never legally enforceable in the first place.

[Lizzie Zoom]

^^^Wot e sed, I believe this battle was fought and won by Indies many years ago, that warranty is not invalidated provided that Manufacturers spec/parts are used. I do not believe that they could use the argument that it had been serviced early as a warranty denial excuse.

I suspect they could and would if they suspected it had been DIY'd whilst in warranty. 

It'll cost you a lot more if the car develops a problem and you've invalidated your warranty. 

Yes indeed.  With all new car dealer warranties as soon as anyone else, DIY'er or non-dealer garage touch the car in any way, your warranty is invalidated. It is not worth the risk, so just let the dealer do the specified work.  As it is a new car, wasn't there a service agreement for 3 years thrown in?  The first service was always free in my day, but they were company fleet cars.

No this is incorrect Lizzie.  It used to be the case, but the law has changed that you can have your car serviced at a VAT registered garage and as long as they use genuine parts, it dosn't affect your warranty. 

Some here seem to think that you can DIY with genuine parts as well and not affect your warranty, but I certainly wouldn't want to test that. 

I'll be interested to see what Jimmy has to say on this subject as he has to be our resident expert on warranty issues! 

It is always possible I am out of date on this, but I quote a paragraph from the terms and conditions of a BMW warranty:

"If servicing has been carried out by a Non Authorised Workshop, the Authorised BMW Centre and/or BMW Service Authorised Workshop reserve the right to reject any claim where the cause of the defect is due to inadequate servicing or the use of inadequate parts by the Non Authorised Workshop"

Now, does this not support what I stated?  It at least means you would be risking a rejection of any claim for, say, a broken engine component if someone not authorised by BMW has worked on your vehicle, giving them an excuse to do so. The words of Dirty Harry come to mind: "well punk, do you feel lucky...."

How old is that BMW warranty though Lizzie?    The law change is fairly recent I think? 

It's not beyond the realms of possibility that BMW havn't changed the wording on their warranties to deter people from taking their cars to indy garages. 

It is the current one found online for BMW

[Lizzie Zoom]

I would also add that back in the day and now it is logical and legally "reasonable" that no main dealer who has a warranty in place for your lovely brand new car is going to put anything right, without an argument, if some grease monkey who hasn't been trained to work on their cars makes a balls up and damages a part. The dealer always has to have full, and sole, responsibity for all servicing during the period of the warranty so it is only them that can be blamed if something goes wrong.

Even if your grease monkey does everything perfectly, the dealer may decline any claim just with the excuse that someone not trained to the standards of their technicians has touched the car.

[Sir Tigger KC]

I would also add that back in the day and now it is logical and legally "reasonable" that no main dealer who has a warranty in place for your lovely brand new car is going to put anything right, without an argument, if some grease monkey who hasn't been trained to work on their cars makes a balls up and damages a part. The dealer always has to have full, and sole, responsibity for all servicing during the period of the warranty so it is only them that can be blamed if something goes wrong.

Even if your grease monkey does everything perfectly, the dealer may decline any claim just with the excuse that someone not trained to the standards of their technicians has touched the car.

Well as Henry has pointed out the law is the law, so BMW's statement is misleading at best and illegal at worst.    What you say above is probably the opinion of most franchised dealers, but I don't believe it has any legal basis these days, and the dealer would have to prove that your indy garage had screwed up in the event of a warranty claim. 

[Lizzie Zoom]

I would also add that back in the day and now it is logical and legally "reasonable" that no main dealer who has a warranty in place for your lovely brand new car is going to put anything right, without an argument, if some grease monkey who hasn't been trained to work on their cars makes a balls up and damages a part. The dealer always has to have full, and sole, responsibity for all servicing during the period of the warranty so it is only them that can be blamed if something goes wrong.

Even if your grease monkey does everything perfectly, the dealer may decline any claim just with the excuse that someone not trained to the standards of their technicians has touched the car.

Well as Henry has pointed out the law is the law, so BMW's statement is misleading at best and illegal at worst.    What you say above is probably the opinion of most franchised dealers, but I don't believe it has any legal basis these days, and the dealer would have to prove that your indy garage had screwed up in the event of a warranty claim. 

This year I had to fight a legal claim over a genuine VX part, fitted by Vx technicians at a Vx dealership, with both Vx at Luton and the dealership when neither of them would accept responsibility for a faulty part. I can just imagine the legal fight you would get into fighting your claim with a main dealer for a new engine when someone else has touched the car!

Law is the law, but always open to interpretation by clever legal beagles who will charge the earth to fight your case and against your case.

[2boxerdogs]

Unfortunately that's the cross you have to bear when you buy a new car, always found that it pays to try a build a good relationship with the dealership not always possible I know , the only real problems I had were with Ford. Mazda Nissan, Toyota & Mercedes all been excellent & Hyundai were superb, not forgetting my local Vauxhall dealership when I had the Omega..So probably best to let the dealership do the oil change.

[Field Marshal Dr. Opti]

I would also add that back in the day and now it is logical and legally "reasonable" that no main dealer who has a warranty in place for your lovely brand new car is going to put anything right, without an argument, if some grease monkey who hasn't been trained to work on their cars makes a balls up and damages a part. The dealer always has to have full, and sole, responsibity for all servicing during the period of the warranty so it is only them that can be blamed if something goes wrong.

Even if your grease monkey does everything perfectly, the dealer may decline any claim just with the excuse that someone not trained to the standards of their technicians has touched the car.

Well as Henry has pointed out the law is the law, so BMW's statement is misleading at best and illegal at worst.    What you say above is probably the opinion of most franchised dealers, but I don't believe it has any legal basis these days, and the dealer would have to prove that your indy garage had screwed up in the event of a warranty claim. 

This year I had to fight a legal claim over a genuine VX part, fitted by Vx technicians at a Vx dealership, with both Vx at Luton and the dealership when neither of them would accept responsibility for a faulty part. I can just imagine the legal fight you would get into fighting your claim with a main dealer for a new engine when someone else has touched the car! :

Law is the law, but always open to interpretation by clever legal beagles who will charge the earth to fight your case and against your case.

That is because you are a girlie, Lizzie.

They tend to think you won't make much of a fuss.

[Doctor Gollum]

Whilst the good lords' comment may be tongue in cheek, he has a point

Mum had a similar experience with a then brand new Escort. She bought it from a Caffyns dealer shortly before moving, and subsequently had an issue with the car. Gilbert Rice, a long established Ford dealership failed to do little more than patronise her as Caffyns sold the car with their warranty, not a Ford one (may have been pre registered, but certainly not a used car), so Ford refused to accept any responsibility inspite of the problem being a design one

They then proceeded to sell her a year old Fiesta to replace it Suffice to say that she discovered Toyota soon after and never looked back

[Lizzie Zoom]

I would also add that back in the day and now it is logical and legally "reasonable" that no main dealer who has a warranty in place for your lovely brand new car is going to put anything right, without an argument, if some grease monkey who hasn't been trained to work on their cars makes a balls up and damages a part. The dealer always has to have full, and sole, responsibity for all servicing during the period of the warranty so it is only them that can be blamed if something goes wrong.

Even if your grease monkey does everything perfectly, the dealer may decline any claim just with the excuse that someone not trained to the standards of their technicians has touched the car.

Well as Henry has pointed out the law is the law, so BMW's statement is misleading at best and illegal at worst.    What you say above is probably the opinion of most franchised dealers, but I don't believe it has any legal basis these days, and the dealer would have to prove that your indy garage had screwed up in the event of a warranty claim. 

This year I had to fight a legal claim over a genuine VX part, fitted by Vx technicians at a Vx dealership, with both Vx at Luton and the dealership when neither of them would accept responsibility for a faulty part. I can just imagine the legal fight you would get into fighting your claim with a main dealer for a new engine when someone else has touched the car! :

Law is the law, but always open to interpretation by clever legal beagles who will charge the earth to fight your case and against your case.

That is because you are a girlie, Lizzie.

They tend to think you won't make much of a fuss.

And how wrong they were Opti!

[BazaJT]

Different set up possibly but I know our local Ford stealer has in the past informed customers who wanted to book their cars in for service that it wasn't actually due in terms of either age or mileage,but of course if the customer is insistent then they'll go ahead and do the work.

[TheBoy]

Go to local factor, get a 0/30w low saps, full fat. 

Most euro 5-6 trucks now use a 5/30 low saps some Iveco use 0/30w low saps.

There are different variants of low saps, and it would appear the correct one has to be used.  Its not a case of one is better than the next.

[Webby the Bear]

Why don't you get your oil filter from Volvo. That way you can do the change without anything looking suspect should a Volvo technician be inspecting your car 👍

[omegod]

I've been getting calls from a Seat dealer regarding my 12 month old leased Ateca, call went along thee lines of how many miles has it done

me: 9k,
them: oh it's definately due a service then we'll get it booked in shall we
me : no problem it's an NHS lease car
them: ok no worries in that case it's due in another year or 10k
me:

[Viral_Jim]

Mine gets done every 12.5k, for several reasons, in order of priority:

1. That’s an oil change every 3.5months and I really cba to lie under the car any more frequently
2. The D5 lump is known to do starship mileage on the standard servicing, so I’m really not worried.
3. A’s we live in a pretty temperate climate, it’s not like the oil is used in adverse conditions (-25 in Sweden or +40 in Spain for example) so the oil isn’t going to be performing on the limits of its spec.
4. That’s what Volvo recommend.

If you are going to go DIY, I can link you an eBay seller that I’ve had good experiences with. Genuine Volvo stuff (sealed, holograms on etc) at very good prices.

When all’s said and done I don’t think there are any meaningful studies on how oil degrades over mileage and whether this degradation has any measurable impact on engine life. If there were, in sure someone would have linked them by now. As far as I can tell, there just seems to be a consensus that “x miles/months is too long for oil to be an engine”. So, without any empirical evidence one way or the other, just change it as often as gives you peace of mind. Because that’s all you can definitively say you’re buying.

[Doctor Gollum]

Given that the manufacturers all accept that their engines use X amount of oil per 1,000 km/625 miles, you can reasonably establish the period over which your car will do this... It should be specified in the manual.

ie: a litre every 1,000 km/625 miles engine contains 6 litres of oil, ergo you change the oil and filter every 6,000 km/3,750 miles.

Not suggesting that you actually change the oil in that short a time frame, but you get the idea...