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Author Topic: Thank You Kingswood Honda  (Read 1736 times)

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Vamps

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Thank You Kingswood Honda
« on: 05 August 2015, 20:57:30 »
On holiday on the Isle of Man and the Engine Management Light came on, into limp mode and I stopped. Restarted and was no longer in 'limp mode' but light still on..........:(

Having had a 'Eureka moment' I discovered that Honda dealers are in the Sat Nav, and yes their was one on the Island...........;)

We called into Kingswood Honda and they asked us to leave it with them for investigation, we were both thinking DPF at this point, phone number left we went for lunch at a nearby museum.

After about an hour I received a call to say that all was well, and that they would explain when we went to collect the car.

They explained that they had put the car onto the diagnostic system and a number of codes came up, and a recommendation for some 'software updates' not a diagnosis as such but everything seems fine, all re-set etc.

I asked how much I owed them and they simply said 'Enjoy your holiday on the Island' Now that is great service indeed, thank you again!!!
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ronnyd

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Re: Thank You Kingswood Honda
« Reply #1 on: 05 August 2015, 21:22:57 »
Blimey, what a result you had Vamps. :y
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05omegav6

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Re: Thank You Kingswood Honda
« Reply #2 on: 05 August 2015, 21:33:42 »
Nice one :y

Begs one question though...

What else did your usual dealer not do when you a)purchased the car and b)subsequently had it in for the MoT/service :-\
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Varche

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Re: Thank You Kingswood Honda
« Reply #3 on: 05 August 2015, 22:30:31 »
Excellent :y
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Field Marshal Dr. Opti

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Re: Thank You Kingswood Honda
« Reply #4 on: 05 August 2015, 22:38:39 »
I'm sure a Vauxhall dealer would be just as benevolent. ::) ::)

Glad you managed to get it sorted, Mr vamps. :y
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Mr Gav

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Re: Thank You Kingswood Honda
« Reply #5 on: 05 August 2015, 22:47:31 »
Excellent result  :y
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Vamps

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Re: Thank You Kingswood Honda
« Reply #6 on: 06 August 2015, 00:05:51 »
Quote from: Harris K Telemacher on 05 August 2015, 21:33:42
Nice one :y

Begs one question though...

What else did your usual dealer not do when you a)purchased the car and b)subsequently had it in for the MoT/service :-\

Possibly not updated software, perhaps more..... :-\ As the car has full Honda History, even in my ownership, and last service was end April / early May I was 'advised' to visit my servicing dealer on my return to the UK - Does make you wonder......
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Lazydocker

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Re: Thank You Kingswood Honda
« Reply #7 on: 06 August 2015, 00:07:19 »
Good to see there's still some good service out there :y
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Marks DTM Calib

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Re: Thank You Kingswood Honda
« Reply #8 on: 06 August 2015, 08:07:50 »
Quote from: Doctor Opti on 05 August 2015, 22:38:39
I'm sure a Vauxhall dealer would be just as benevolent. ::) ::)

Glad you managed to get it sorted, Mr vamps. :y

Depends, if there was a TSB on the specific issue with instructions for software update and car was inside the time period associated with it, then the same would happen.

No brands dealers are any better than any other, there are good and bad with them all.
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