Omega Owners Forum

Chat Area => General Discussion Area => Topic started by: STEMO on 12 July 2018, 11:41:41

Title: Had a call from EDF yesterday
Post by: STEMO on 12 July 2018, 11:41:41
Nice, young Scottish lass asked me if I'd like a shiny new smart meter in my home. When I said 'No, thank you', she tried to educate me about the benefits of having one. Instead, I educated her with my thoughts on where a smart meter should be located. Somewhere dark, damp and smelly. I doubt she'll ring again.  :)
Title: Re: Had a call from EDF yesterday
Post by: Alnico Blue on 12 July 2018, 12:58:15
Nice, young Scottish lass asked me if I'd like a shiny new smart meter in my home. When I said 'No, thank you', she tried to educate me about the benefits of having one. Instead, I educated her with my thoughts on where a smart meter should be located. Somewhere dark, damp and smelly. I doubt she'll ring again.  :)

You are pure class  Stemo   ;D ;D ;D ;D
Title: Re: Had a call from EDF yesterday
Post by: Alnico Blue on 12 July 2018, 13:53:52
Nice, young Scottish lass asked me if I'd like a shiny new smart meter in my home. When I said 'No, thank you', she tried to educate me about the benefits of having one. Instead, I educated her with my thoughts on where a smart meter should be located. Somewhere dark, damp and smelly. I doubt she'll ring again.  :)

You are pure class  Stemo   ;D ;D ;D ;D

You of course meant the cellar  ;D ;D ;D ;D
Title: Re: Had a call from EDF yesterday
Post by: deviator on 12 July 2018, 14:02:48
Out of interest, I know I'm opening a can of worms here, but what are you reasons for rejecting a smart meter?

(I too have rejected them for over 10 years and have my reasons, I just wondered what yours were)
Title: Re: Had a call from EDF yesterday
Post by: LC0112G on 12 July 2018, 14:09:10
Out of interest, I know I'm opening a can of worms here, but what are you reasons for rejecting a smart meter?

(I too have rejected them for over 10 years and have my reasons, I just wondered what yours were)

Turn the question around. Why should anyone accept a smart meter?

The technology makes it possible for the utilities to collect usage data from individual customers. If you want 'my' data, then you pay me, or you pay someone to sit on my drive looking at the meter 24/7.
Title: Re: Had a call from EDF yesterday
Post by: zirk on 12 July 2018, 14:14:37
I asked for a Smart Meter about 8 years with E-on, as I wasnt convinced the Readings were accurate, still waiting.

Based upon what I now know Im paying now for my Leccy compared to other people I talked to and the amount of Credits I get back, I'll stick as it is, thank you.
Title: Re: Had a call from EDF yesterday
Post by: STEMO on 12 July 2018, 15:16:33
Out of interest, I know I'm opening a can of worms here, but what are you reasons for rejecting a smart meter?

(I too have rejected them for over 10 years and have my reasons, I just wondered what yours were)
Apart from the downright nosey parkeredness mentioned by Malcolm, the main 'selling' point is that you don't have to read your meter any more (takes me less than a minute and I then know it is accurate), and you save money. Save money how? I know that, if I turn the central heating, or a kettle, or the oven on, I am using fuel. Lots of it. I don't need a smart-arsed meter to tell me that.
And even if I did need reminding, I am not going to freeze, do without my cuppa or eat a cold meal, just to please the meter.
Scottish girlie also asked me if I wouldn't rather save money than give it to EDF. Who the flip do you think is paying for the installation of the meters, I asked. Surely not the government or utility companies?

PAH! They make my piss boil.  ;D
Title: Re: Had a call from EDF yesterday
Post by: deviator on 12 July 2018, 16:04:55
Fair enough, my reasons are as follows:-
1. Privacy.
2. Cost, it's £300 per meter. You don't pay that, the leccy company do, who them slap it on your bill in hidden format.
3. The security involved in these meters is pittiful. I mean it's so easy to hack that it's a joke. Now hacking a meter might sound dull, but image changing your readings or even cutting your supply off. Yes they can cut the power with a press of a button. NO THANKS!

When you consider we are indirectly paying for this meter, then when they realise they are crap and need to be replaced, we'll pay again! The longer you can hold out, the more money the consumers will save.
Title: Re: Had a call from EDF yesterday
Post by: Viral_Jim on 12 July 2018, 16:30:46
Once a tangible benefit can be demonstrated I may well be in (dynamic charging for example where electricity cost constantly fluctuates so you can take advantage of cheap, excess electrons).

At the moment, I would have to:
- Take time out from doing something else to wait for some half trained chimp to come round and fit it,
- put up with the embuggarernce when it goes wrong,
- potentially be limited when looking to switch supplier

All for the pleasure of providing my electricity supplier with valuable personal data for them to use to work out how to screw me out of more of my hard-earned.

In case you were wondering, I've recently had the same chat with a lady from Scottish Power  ::)
Title: Re: Had a call from EDF yesterday
Post by: Mister Rog on 12 July 2018, 18:17:13

We were nagged for ages to get one, and finally caved it. Fitted a few weeks ago . . . .

1. Unable to use it for gas due to the current meter location

2. Soon after . . . . . . I switched ! to BULB

No reaction yet

My energy bills are/were HUGE. Last quarter over £1k ! It'll be interesting to see if they come down. I know that Bulb have vastly underestimated what my usage will be. They are taking £103 per month. I WISH !

Title: Re: Had a call from EDF yesterday
Post by: STEMO on 12 July 2018, 18:37:33

We were nagged for ages to get one, and finally caved it. Fitted a few weeks ago . . . .

1. Unable to use it for gas due to the current meter location

2. Soon after . . . . . . I switched ! to BULB

No reaction yet

My energy bills are/were HUGE. Last quarter over £1k ! It'll be interesting to see if they come down. I know that Bulb have vastly underestimated what my usage will be. They are taking £103 per month. I WISH !
£1K a quarter is ridiculous! I use £180 a month during December, January and February but only used £40 last month.
I switched to Bulb but changed my mind when I received an email saying prices were rising on the very next day. It was not easy to cancel the switch, they had already set the direct debit up after 24 hours. Emails and phone calls seem to have no effect, so I cancelled the dd and told my current supplier to refuse the switch.
Title: Re: Had a call from EDF yesterday
Post by: Mister Rog on 12 July 2018, 19:19:30

We were nagged for ages to get one, and finally caved it. Fitted a few weeks ago . . . .

1. Unable to use it for gas due to the current meter location

2. Soon after . . . . . . I switched ! to BULB

No reaction yet

My energy bills are/were HUGE. Last quarter over £1k ! It'll be interesting to see if they come down. I know that Bulb have vastly underestimated what my usage will be. They are taking £103 per month. I WISH !
£1K a quarter is ridiculous! I use £180 a month during December, January and February but only used £40 last month.
I switched to Bulb but changed my mind when I received an email saying prices were rising on the very next day. It was not easy to cancel the switch, they had already set the direct debit up after 24 hours. Emails and phone calls seem to have no effect, so I cancelled the dd and told my current supplier to refuse the switch.

Some explanation, we do AirBnB. So quite high washing/laundry/hot water energy usage (yes, we change bedding between guests  ::) )  but not that much. Thus the switch.

Title: Re: Had a call from EDF yesterday
Post by: Sir Tigger KC on 12 July 2018, 20:54:27
Pay as you go smart meters are quite good as they remotely charge the meter up when you buy gas or leccy in the shop.   :)
Title: Re: Had a call from EDF yesterday
Post by: Tony H on 12 July 2018, 22:18:19
Smart meter free b*llocks we all pay for them in increased bills. I have an inbuilt smart meter it's called a brain, leave a room turn the light off, only put enough water in the kettle that you need, if the weather is warming up turn the heating down accordingly etc. etc etc.Not rocket science.  :y   
Title: Re: Had a call from EDF yesterday
Post by: 78bex on 13 July 2018, 00:32:42
we got badgered to have a smart meter @ the end of last year & declined  :P
Apparently  about 6 million have been installed already in the UK
Now the industy are saying we need a standardized  & secure communication system for the meters  ::)
So very late in the day & proberbly not until the end of this year, will the preferred meters start to be installed. It`s called SMETS2
So if you`ve got the old tech (SMETS1)  & switch, the currently installed smart meter becomes a dumb meter again & I bet there`s no obligation to give you a free upgrade.
Title: Re: Had a call from EDF yesterday
Post by: BazaJT on 13 July 2018, 07:49:33
Had a similar call from British Gas earlier this year[or was it late on last year?] I wasn't particularly inclined to accept one but posed the idea on here for the collective wisdom of OOF and came up with the same conclusion so declined to have one.As others have said having one wouldn't change what I do with regard to turning stuff on/off,it's on if I need it to be and off when I don't.
Title: Re: Had a call from EDF yesterday
Post by: aaronjb on 13 July 2018, 08:53:56
£1K a quarter is ridiculous! I use £180 a month during December, January and February but only used £40 last month.

Christ, do you sit in the dark and live in a cave? ;D I'd love it if my summer-time bills were only £40/mo - they just upped my monthly DD to £210! I think even if I didn't turn anything on I'd use more than £40s worth of leccy & gas..
Title: Re: Had a call from EDF yesterday
Post by: Mister Rog on 13 July 2018, 09:58:10
£1K a quarter is ridiculous! I use £180 a month during December, January and February but only used £40 last month.

Christ, do you sit in the dark and live in a cave? ;D I'd love it if my summer-time bills were only £40/mo - they just upped my monthly DD to £210! I think even if I didn't turn anything on I'd use more than £40s worth of leccy & gas..

Very possibly he does . . . ( Que Hovis music  )  It's tough oooppp North

https://www.youtube.com/watch?v=DJi_5T0jSnA





Title: Re: Had a call from EDF yesterday
Post by: dave the builder on 13 July 2018, 10:56:56


Very possibly he does . . . ( Que Hovis music  )  It's tough oooppp North

https://www.youtube.com/watch?v=DJi_5T0jSnA

shame they don't keep the roads so pristine and pot hole free nowadays  ;D

as for smart meters , i have an electricity energy monitor that displays how much electric we use
I will wait till they sort out standard smart meters ,so i can switch tariffs every year
gas wise , I'm not even bothering to monitor ,because I insulated the house so well ,the heating going on is a very rare occasion .

 
Title: Re: Had a call from EDF yesterday
Post by: STEMO on 13 July 2018, 11:10:46
£1K a quarter is ridiculous! I use £180 a month during December, January and February but only used £40 last month.

Christ, do you sit in the dark and live in a cave? ;D I'd love it if my summer-time bills were only £40/mo - they just upped my monthly DD to £210! I think even if I didn't turn anything on I'd use more than £40s worth of leccy & gas..
Boiler is, more or less, off excepting dish washing, hand washing, etc. so nothing there. Leccy is for cooking, lights, tellies, etc and £40 sounds about right.
Title: Re: Had a call from EDF yesterday
Post by: Mister Rog on 13 July 2018, 11:46:17
£1K a quarter is ridiculous! I use £180 a month during December, January and February but only used £40 last month.

Christ, do you sit in the dark and live in a cave? ;D I'd love it if my summer-time bills were only £40/mo - they just upped my monthly DD to £210! I think even if I didn't turn anything on I'd use more than £40s worth of leccy & gas..
Boiler is, more or less, off excepting dish washing, hand washing, etc. so nothing there. Leccy is for cooking, lights, tellies, etc and £40 sounds about right.

So, that's how he does it, no baths or showers  ;)

Title: Re: Had a call from EDF yesterday
Post by: Andy B on 13 July 2018, 11:55:02
I've  had 2 emails from Eon yesterday.


My electric is going down from £136 a month to £110 ..... Yipee 🤣
My gas is going from £66 to £72 ...... boooo! 😥
Title: Re: Had a call from EDF yesterday
Post by: STEMO on 13 July 2018, 12:21:10
£1K a quarter is ridiculous! I use £180 a month during December, January and February but only used £40 last month.

Christ, do you sit in the dark and live in a cave? ;D I'd love it if my summer-time bills were only £40/mo - they just upped my monthly DD to £210! I think even if I didn't turn anything on I'd use more than £40s worth of leccy & gas..
Boiler is, more or less, off excepting dish washing, hand washing, etc. so nothing there. Leccy is for cooking, lights, tellies, etc and £40 sounds about right.

So, that's how he does it, no baths or showers  ;)
How do showers affect the boiler?  :-\
Title: Re: Had a call from EDF yesterday
Post by: Mister Rog on 13 July 2018, 13:20:59
£1K a quarter is ridiculous! I use £180 a month during December, January and February but only used £40 last month.

Christ, do you sit in the dark and live in a cave? ;D I'd love it if my summer-time bills were only £40/mo - they just upped my monthly DD to £210! I think even if I didn't turn anything on I'd use more than £40s worth of leccy & gas..
Boiler is, more or less, off excepting dish washing, hand washing, etc. so nothing there. Leccy is for cooking, lights, tellies, etc and £40 sounds about right.

So, that's how he does it, no baths or showers  ;)
How do showers affect the boiler?  :-\

Hot water. Unless it's an electric shower. Or, unless you like cold showers after a suana and being lashed with birch twigs by a blonde Finnish lady.   ::)

Title: Re: Had a call from EDF yesterday
Post by: STEMO on 13 July 2018, 15:19:07
It's £40 for two weeks  :-[ Changed my plan last month.
Title: Re: Had a call from EDF yesterday
Post by: aaronjb on 13 July 2018, 15:34:00
Phew, that's more like it!
Title: Re: Had a call from EDF yesterday
Post by: Doctor Gollum on 13 July 2018, 15:37:44
Our gas and electric is £300 pq...

Typically 12kwh of gas and 3kwh electrickery.
Title: Re: Had a call from EDF yesterday
Post by: aaronjb on 13 July 2018, 17:00:24
Our gas and electric is £300 pq...

Typically 12kwh of gas and 3kwh electrickery.

Then you must be on a really good deal!? I just checked, in winter we're using about 10kwh of gas and 2kwh of electric, and in summer that drops to about 2kwh of each, yet my bill is more like £650 per quarter.. (About 3p/kwh for gas and 13p/kwh electric)
Title: Re: Had a call from EDF yesterday
Post by: STEMO on 13 July 2018, 17:38:10
Those figures don't make sense, Aaron

As you can see, I use over 5000 KW of gas and over 300KW of electric.
Title: Re: Had a call from EDF yesterday
Post by: STEMO on 13 July 2018, 17:40:35
(https://preview.ibb.co/gSbv48/30872_E1_A_B13_C_4_C92_9_BAC_1048_CF2_B656_A.png) (https://ibb.co/naERBo)
Title: Re: Had a call from EDF yesterday
Post by: STEMO on 13 July 2018, 17:43:02
Yours must be wrong too, Al.
Title: Re: Had a call from EDF yesterday
Post by: Doctor Gollum on 13 July 2018, 18:24:22
Nope. Just been informed than M&S are no longer doing energy, so starting to shop around... Those were near enough the figures from last quarter.  :y
Title: Re: Had a call from EDF yesterday
Post by: STEMO on 13 July 2018, 18:59:43
Nope. Just been informed than M&S are no longer doing energy, so starting to shop around... Those were near enough the figures from last quarter.  :y
Ok. 12KW of gas at about 3p=36p and 3KW of electricity at about 26p= 78p.
Title: Re: Had a call from EDF yesterday
Post by: STEMO on 13 July 2018, 19:08:10
£1K a quarter is ridiculous! I use £180 a month during December, January and February but only used £40 last month.

Christ, do you sit in the dark and live in a cave? ;D I'd love it if my summer-time bills were only £40/mo - they just upped my monthly DD to £210! I think even if I didn't turn anything on I'd use more than £40s worth of leccy & gas..

Very possibly he does . . . ( Que Hovis music  )  It's tough oooppp North

https://www.youtube.com/watch?v=DJi_5T0jSnA
At least us northerners can spell. That's cue, not que.
Title: Re: Had a call from EDF yesterday
Post by: dave the builder on 13 July 2018, 19:57:14
Indeed , 3 Kwh is how much electricity it takes to run a 3Kw appliance for 1 hour,(say a 13 amp kettle)
or a 1 Kw appliance for 3 hours

we use about 20 Kwh per day
probably a bit more than average because of the pumps,water treatment running 24/7 for the Koi
Title: Re: Had a call from EDF yesterday
Post by: STEMO on 13 July 2018, 20:04:32
Indeed , 3 Kwh is how much electricity it takes to run a 3Kw appliance for 1 hour,(say a 13 amp kettle)
or a 1 Kw appliance for 3 hours

we use about 20 Kwh per day
probably a bit more than average because of the pumps,water treatment running 24/7 for the Koi
Don't leave the kettle on for an hour, it will boil dry. However, modern appliances have a safety device called a thermal cut out, so your kettle will be safe.
No need to thank me  :)
Title: Re: Had a call from EDF yesterday
Post by: Rods2 on 13 July 2018, 20:17:13
Indeed , 3 Kwh is how much electricity it takes to run a 3Kw appliance for 1 hour,(say a 13 amp kettle)
or a 1 Kw appliance for 3 hours

we use about 20 Kwh per day
probably a bit more than average because of the pumps,water treatment running 24/7 for the Koi
Don't leave the kettle on for an hour, it will boil dry. However, modern appliances have a safety device called a thermal cut out, so your kettle will be safe.
No need to thank me  :)

Asking for a friend: Does the thermal cutout prevent the plastic kettle from melting, if you stand it on a hot cooker? ::) ::) ::) :P :P :P
Title: Re: Had a call from EDF yesterday
Post by: STEMO on 13 July 2018, 20:18:35
Indeed , 3 Kwh is how much electricity it takes to run a 3Kw appliance for 1 hour,(say a 13 amp kettle)
or a 1 Kw appliance for 3 hours

we use about 20 Kwh per day
probably a bit more than average because of the pumps,water treatment running 24/7 for the Koi
Don't leave the kettle on for an hour, it will boil dry. However, modern appliances have a safety device called a thermal cut out, so your kettle will be safe.
No need to thank me  :)

Asking for a friend: Does the thermal cutout prevent the plastic kettle from melting, if you stand it on a hot cooker? ::) ::) ::) :P :P :P
No. Definitely not. I can vouch for this because, as you know you bastid, I did it myself.  ;D
Title: Re: Had a call from EDF yesterday
Post by: Shackeng on 13 July 2018, 20:21:02
Detached house with 4Kw solar panels, gas+electric £57.30 Pcm with Tonik Energy, and £1800 per year back from the panels. ::)
Title: Re: Had a call from EDF yesterday
Post by: STEMO on 13 July 2018, 20:24:03
Detached house with 4Kw solar panels, gas+electric £57.30 Pcm with Tonik Energy, and £1800 per year back from the panels. ::)
You obviously got the panels when the feed in tariff was good (great  :o). Not so good now.
Title: Re: Had a call from EDF yesterday
Post by: dave the builder on 13 July 2018, 20:24:18
Indeed , 3 Kwh is how much electricity it takes to run a 3Kw appliance for 1 hour,(say a 13 amp kettle)
or a 1 Kw appliance for 3 hours

we use about 20 Kwh per day
probably a bit more than average because of the pumps,water treatment running 24/7 for the Koi
Don't leave the kettle on for an hour, it will boil dry. However, modern appliances have a safety device called a thermal cut out, so your kettle will be safe.
No need to thank me  :)
The 13 mp kettle was an example  for people who don't know what a Kwh is  ;)
but a builder's kettle may be re-filled many times in that hour
if it did "boil dry" the price of the job would increase  :y



Title: Re: Had a call from EDF yesterday
Post by: BazaJT on 13 July 2018, 20:26:38
Gas here is used for hot water[shower,washing and washing up]and central heating is paid by monthly DD so for 6mths I pay one amount and for the other 6mths a different amount reflecting usage over Autumn/Winter and Spring/Summer figure it averages out over the year at £20 per month.Electricity is used for everything else and is paid on a key type thing which I top up as and when needed works out during warmer weather at £4 to £5 per week and during colder/darker months at £8 to £9 a week.
Title: Re: Had a call from EDF yesterday
Post by: STEMO on 13 July 2018, 20:26:51
Indeed , 3 Kwh is how much electricity it takes to run a 3Kw appliance for 1 hour,(say a 13 amp kettle)
or a 1 Kw appliance for 3 hours

we use about 20 Kwh per day
probably a bit more than average because of the pumps,water treatment running 24/7 for the Koi
Don't leave the kettle on for an hour, it will boil dry. However, modern appliances have a safety device called a thermal cut out, so your kettle will be safe.
No need to thank me  :)
The 13 mp kettle was an example  for people who don't know what a Kwh is  ;)
but a builder's kettle may be re-filled many times in that hour
if it did "boil dry" the price of the job would increase  :y
If the kettle broke , would people ask 🎶 🎵 Dave the builder, can you fix it? 🎶 🎵  ;D
Title: Re: Had a call from EDF yesterday
Post by: dave the builder on 13 July 2018, 20:39:25
Indeed , 3 Kwh is how much electricity it takes to run a 3Kw appliance for 1 hour,(say a 13 amp kettle)
or a 1 Kw appliance for 3 hours

we use about 20 Kwh per day
probably a bit more than average because of the pumps,water treatment running 24/7 for the Koi
Don't leave the kettle on for an hour, it will boil dry. However, modern appliances have a safety device called a thermal cut out, so your kettle will be safe.
No need to thank me  :)
The 13 mp kettle was an example  for people who don't know what a Kwh is  ;)
but a builder's kettle may be re-filled many times in that hour
if it did "boil dry" the price of the job would increase  :y
If the kettle broke , would people ask 🎶 🎵 Dave the builder, can you fix it? 🎶 🎵  ;D
truth be told ,the "people" would go to argos and buy a new one ,give me the old one , "Dave the builder" would fix it or throw it in the scrap metal pile for weighing in  :y


solar panels are coming down in price now but still not economically viable for most people
battery technology / power banks ,has moved on in leaps and bounds ,but still not economically viable for most people 
Title: Re: Had a call from EDF yesterday
Post by: aaronjb on 13 July 2018, 20:40:29
Those figures don't make sense, Aaron

As you can see, I use over 5000 KW of gas and over 300KW of electric.

And here's mine:
(https://preview.ibb.co/mhhNmo/Screenshot_from_2018_07_13_20_38_25.png) (https://ibb.co/d6SYsT)
(https://preview.ibb.co/iqQa6o/Screenshot_from_2018_07_13_20_38_51.png) (https://ibb.co/cRL8Ro)
Title: Re: Had a call from EDF yesterday
Post by: dave the builder on 13 July 2018, 20:48:13
Those figures don't make sense, Aaron

As you can see, I use over 5000 KW of gas and over 300KW of electric.

And here's mine:
(https://preview.ibb.co/mhhNmo/Screenshot_from_2018_07_13_20_38_25.png) (https://ibb.co/d6SYsT)
(https://preview.ibb.co/iqQa6o/Screenshot_from_2018_07_13_20_38_51.png) (https://ibb.co/cRL8Ro)

so your using 14.79 Kwh to 22.79 Kwh per day of electricity   ;)
Title: Re: Had a call from EDF yesterday
Post by: Mister Rog on 13 July 2018, 21:54:52
£1K a quarter is ridiculous! I use £180 a month during December, January and February but only used £40 last month.

Christ, do you sit in the dark and live in a cave? ;D I'd love it if my summer-time bills were only £40/mo - they just upped my monthly DD to £210! I think even if I didn't turn anything on I'd use more than £40s worth of leccy & gas..

Very possibly he does . . . ( Que Hovis music  )  It's tough oooppp North

https://www.youtube.com/watch?v=DJi_5T0jSnA
At least us northerners can spell. That's cue, not que.

Just testing. You passed


PS: If I pay your energy bill, will you pay mine ?


Title: Re: Had a call from EDF yesterday
Post by: TheBoy on 14 July 2018, 10:06:47
I need to switch, but npower completely fikked it all up last time, so although my deal for one has ended, need to wait for the other to end.

Nor have the fikkwits sent me a bill, just quarterly letters that I'm one of the few with billing issues that will be sorted really soon.


Dickweeds.
Title: Re: Had a call from EDF yesterday
Post by: Migv6 le Frog Fan on 14 July 2018, 14:18:11
I have a vague memory of some rule that they cant make you pay after a certain time has passed, as long as you haven't been responsible for not paying bills sent to you.
My daughter had a situation where she signed up for dual fuel direct debit but they only took money out of her account for gas. After a couple of years they realised they had cocked up, so sent her a huge bill with a letter threatening legal action, and then a few days later cut off her electricity, without warning.
It was Christmas eve when this happened and she was in bed suffering with a severe asthma attack.
Once recovered she got her very sharp teeth into them, and was informed that legally she didn't have to pay for the electricity they billed her for, but they compensated her for the treatment she received.
Title: Re: Had a call from EDF yesterday
Post by: Sir Tigger KC on 14 July 2018, 15:07:55
I'm with Economy Energy as they were the cheapest I could find when I switched last October.  :y

However, what a PITA they are to deal with.  >:(  They started my account with estimated readings, despite the fact that I had given them accurate readings, and this was due to cost me about £90!  >:(  Everytime I complained they told me there was nothing they could do as the account had been set up with those readings and it was withing industry standards.  ::)  Eventually I told them that I would take to Facebook, share my experience and advice everyone not to sign up with them. Magically, they adjusted my account!  :y

Last week I had a phone call allegedly from Economy Energy asking for my meter readings.  I told the person that I would submit them online, which I did, the readings went onto my online account and I had an email confirming this.  This week I had another phone from them asking for meter readings. I told them I had submitted them online.  She said it has not appeared on my account. I said I had a confirmation email. She asked me to phone Customer Services with the readings and I told her I would do so and then I would know for sure that I was speaking to someone from Economy Energy!  ::)  ;D
Title: Re: Had a call from EDF yesterday
Post by: TD on 14 July 2018, 15:28:17
I have a vague memory of some rule that they cant make you pay after a certain time has passed, as long as you haven't been responsible for not paying bills sent to you.
My daughter had a situation where she signed up for dual fuel direct debit but they only took money out of her account for gas. After a couple of years they realised they had cocked up, so sent her a huge bill with a letter threatening legal action, and then a few days later cut off her electricity, without warning.
It was Christmas eve when this happened and she was in bed suffering with a severe asthma attack.
Once recovered she got her very sharp teeth into them, and was informed that legally she didn't have to pay for the electricity they billed her for, but they compensated her for the treatment she received.

Quite correct  :y Its 12 months . When I changed to my energy supplier, they failed to collect the DD for over 12 months. They sent me a big bill. After doing some research on the OFGEM website, I found this out. I threatened to submit the case to OFGEM for them to decide, all of a sudden, I got another bill, with the 12+ months taken off   ;)

I was only paying £39/month for my gas and leccy, but last month they put it up to £43/month  :o
Title: Re: Had a call from EDF yesterday
Post by: Migv6 le Frog Fan on 15 July 2018, 19:45:35
Funnily enough there was a article in the Wail on Sunday today which confirms the 12 month limit.  :y
Title: Re: Had a call from EDF yesterday
Post by: Shackeng on 15 July 2018, 21:48:14
Indeed , 3 Kwh is how much electricity it takes to run a 3Kw appliance for 1 hour,(say a 13 amp kettle)
or a 1 Kw appliance for 3 hours

we use about 20 Kwh per day
probably a bit more than average because of the pumps,water treatment running 24/7 for the Koi
Don't leave the kettle on for an hour, it will boil dry. However, modern appliances have a safety device called a thermal cut out, so your kettle will be safe.
No need to thank me  :)
The 13 mp kettle was an example  for people who don't know what a Kwh is  ;)
but a builder's kettle may be re-filled many times in that hour
if it did "boil dry" the price of the job would increase  :y
If the kettle broke , would people ask 🎶 🎵 Dave the builder, can you fix it? 🎶 🎵  ;D
truth be told ,the "people" would go to argos and buy a new one ,give me the old one , "Dave the builder" would fix it or throw it in the scrap metal pile for weighing in  :y


solar panels are coming down in price now but still not economically viable for most people
battery technology / power banks ,has moved on in leaps and bounds ,but still not economically viable for most people


Probably correct, yet the leccy mate who fitted mine in 2010, is as busy as ever fitting them. ??? :y
Title: Re: Had a call from EDF yesterday
Post by: Doctor Gollum on 15 July 2018, 22:09:23
Indeed , 3 Kwh is how much electricity it takes to run a 3Kw appliance for 1 hour,(say a 13 amp kettle)
or a 1 Kw appliance for 3 hours

we use about 20 Kwh per day
probably a bit more than average because of the pumps,water treatment running 24/7 for the Koi
Don't leave the kettle on for an hour, it will boil dry. However, modern appliances have a safety device called a thermal cut out, so your kettle will be safe.
No need to thank me  :)
The 13 mp kettle was an example  for people who don't know what a Kwh is  ;)
but a builder's kettle may be re-filled many times in that hour
if it did "boil dry" the price of the job would increase  :y
If the kettle broke , would people ask 🎶 🎵 Dave the builder, can you fix it? 🎶 🎵  ;D
truth be told ,the "people" would go to argos and buy a new one ,give me the old one , "Dave the builder" would fix it or throw it in the scrap metal pile for weighing in  :y


solar panels are coming down in price now but still not economically viable for most people
battery technology / power banks ,has moved on in leaps and bounds ,but still not economically viable for most people


Probably correct, yet the leccy mate who fitted mine in 2010, is as busy as ever fitting them. ??? :y
Is it just me, or is there a developing trend re renewable energy sources...  ::)
Title: Re: Had a call from EDF yesterday
Post by: dave the builder on 16 July 2018, 01:41:58
There does seem to be in interest just recently in "renewable energy sources"
trying to reduce "global warming "
if it was warmer in winter , we would use less electricity  ::)
the amount of energy ,carbon footprint ,to make solar panels and batteries ,transport them thousands of miles ,fit them ,
seems daft ,in a country with coal under our feet
the coal powered power stations had been fitted with catalytic converters , reducing emissions, just before they shut down.
leaving the country dangerously close to full capacity for electrical generation .

next they will be saying we have to get rid of our thirsty v6 petrol powered cars  and drive electric milk floats  ::)
Title: Re: Had a call from EDF yesterday
Post by: Doctor Gollum on 16 July 2018, 05:00:48
There's a plug socket for that idea :D
Title: Re: Had a call from EDF yesterday
Post by: plym ian on 20 July 2018, 22:11:54
https://www.bbc.co.uk/news/business-44903471
Title: Re: Had a call from EDF yesterday
Post by: Mister Rog on 20 July 2018, 22:21:20
https://www.bbc.co.uk/news/business-44903471

It was a stupid idea in the first place, for a whole load of reasons.

I often wonder if politicians are recruited from the most naïve

Title: Re: Had a call from EDF yesterday
Post by: Alnico Blue on 21 July 2018, 10:07:56
https://www.bbc.co.uk/news/business-44903471

It was a stupid idea in the first place, for a whole load of reasons.

I often wonder if politicians are recruited from the most naïve

Smart meters for water are a good idea IMO . . . . a possible leak anywhere customer side of the meter on your supply will  be  noticed by your supplier as 24/7 constant useage, and they should investigate or at least advise you something is going on as your bill will be higher than it should be  . . in some cases VERY much higher.

Of course  this won't apply to electricity . . .  ::) ::)

Or gas . . . with a gas leak  you either smell it or your house blows up  ::) ::)

So apart from the possibilty of drowning you, water is by far the friendliest of the utilities  ;) ;)

The problem with water meters is that where as with gas & electricity everyone has always paid by what they use  . . .with water it was pay the annual rate & use as much as you like  . . .now people are being asked /told to have their water metered & pay for what they use . . . most are not happy IMO :(
Title: Re: Had a call from EDF yesterday
Post by: STEMO on 21 July 2018, 10:48:08
I was paying £60 a month for my water when it was metered in my last house, 3 beds, 1 bathroom. This house, 4 beds, 2 bathrooms has no meter, £36 a month.
I'm going to resist as long as I can.
Title: Re: Had a call from EDF yesterday
Post by: Alnico Blue on 21 July 2018, 11:17:13
I was paying £60 a month for my water when it was metered in my last house, 3 beds, 1 bathroom. This house, 4 beds, 2 bathrooms has no meter, £36 a month.
I'm going to resist as long as I can.

Me to Stemo  . . . but if & when it eventually comes , I will be able to check for any leakage etc. as  I work in the water industry & know what to look for ::) ::)

I can foresee some large bills arriving for metered  families with their teenage kids who spend best part of an hour in the shower  :o :o :o   or the old lady who waters her lawn & flowerbeds every day. I won't even go down the swimming pool road  ::) ::) ::)
Title: Re: Had a call from EDF yesterday
Post by: dave the builder on 21 July 2018, 11:51:27
I Repaired a water leak for a pensioner last year (lead supply pipe under a kitchen extension).
calculated (flow rate after - flow rate before repair x time )
5 Olympic swimming pools worth of water at least (over 4 years at least)  :o
monitoring for ground movement now  ::)
to be fair, it was a 130 year old common supply pipe, serving 20 houses ,
local supply company had been told about lack of pressure over many years ,sent out workmen ,who failed to find the leak, over many years,
still a common lead supply pipe serving 20 houses because the authority won't replace under lead replacement scheme  >:( and getting 20 home owners to pay is untenable .

Title: Re: Had a call from EDF yesterday
Post by: STEMO on 21 July 2018, 12:00:15
I Repaired a water leak for a pensioner last year (lead supply pipe under a kitchen extension).
calculated (flow rate after - flow rate before repair x time )
5 Olympic swimming pools worth of water at least (over 4 years at least)  :o
monitoring for ground movement now  ::)
to be fair, it was a 130 year old common supply pipe, serving 20 houses ,
local supply company had been told about lack of pressure over many years ,sent out workmen ,who failed to find the leak, over many years,
still a common lead supply pipe serving 20 houses because the authority won't replace under lead replacement scheme  >:( and getting 20 home owners to pay is untenable .
Try finding a plumber who can sweat a joint nowadays.
Title: Re: Had a call from EDF yesterday
Post by: dave the builder on 21 July 2018, 12:24:04
I Repaired a water leak for a pensioner last year (lead supply pipe under a kitchen extension).
calculated (flow rate after - flow rate before repair x time )
5 Olympic swimming pools worth of water at least (over 4 years at least)  :o
monitoring for ground movement now  ::)
to be fair, it was a 130 year old common supply pipe, serving 20 houses ,
local supply company had been told about lack of pressure over many years ,sent out workmen ,who failed to find the leak, over many years,
still a common lead supply pipe serving 20 houses because the authority won't replace under lead replacement scheme  >:( and getting 20 home owners to pay is untenable .
Try finding a plumber who can sweat a joint nowadays.
I have done it in the past , just drill out the lead bore ,slightly oversize , flux, map gas , jobs a goodun . ;D
can't do it live though ,
 and turning water off to 20 houses would upset the locals  ;D
so I opted for a lead loc to mdpe fitting , with strain relief clamp
(because the supply pipe is 28 + L/min at the only stop cock to 20 houses ,the leak being the very last property in the run  ::) )
Title: Re: Had a call from EDF yesterday
Post by: Alnico Blue on 21 July 2018, 12:40:34
I Repaired a water leak for a pensioner last year (lead supply pipe under a kitchen extension).
calculated (flow rate after - flow rate before repair x time )
5 Olympic swimming pools worth of water at least (over 4 years at least)  :o
monitoring for ground movement now  ::)
to be fair, it was a 130 year old common supply pipe, serving 20 houses ,
local supply company had been told about lack of pressure over many years ,sent out workmen ,who failed to find the leak, over many years,
still a common lead supply pipe serving 20 houses because the authority won't replace under lead replacement scheme  >:( and getting 20 home owners to pay is untenable .

Common supplies are a total pain for my department  . . . .along with the  present day totally inexperienced read it in a book & got a degree, type management . . .who would not know the difference between a water supply pipe & a pipe that you stuff with ready rubbed & light with a match   >:( >:( >:(
Title: Re: Had a call from EDF yesterday
Post by: dave the builder on 21 July 2018, 13:06:56
I Repaired a water leak for a pensioner last year (lead supply pipe under a kitchen extension).
calculated (flow rate after - flow rate before repair x time )
5 Olympic swimming pools worth of water at least (over 4 years at least)  :o
monitoring for ground movement now  ::)
to be fair, it was a 130 year old common supply pipe, serving 20 houses ,
local supply company had been told about lack of pressure over many years ,sent out workmen ,who failed to find the leak, over many years,
still a common lead supply pipe serving 20 houses because the authority won't replace under lead replacement scheme  >:( and getting 20 home owners to pay is untenable .

Common supplies are a total pain for my department  . . . .along with the  present day totally inexperienced read it in a book & got a degree, type management . . .who would not know the difference between a water supply pipe & a pipe that you stuff with ready rubbed & light with a match   >:( >:( >:(
the supply company have share holders to answer to ,need to save money  :P
I did offer a solution of providing them 3 individual supply pipes to the boundary (within 4 meters of a 4" malleable iron main ,shown on their GIM geographical infrastructure map) that would comply with the requirements for the lead replacement scheme , (the property with the leak at the time was an 80 year old pensioner ) they said the GIM was wrong , would need to send a team to dig it (which they have not  ::)) and other excuses
Then there is the issue of creating a "dead leg" when disconnecting from the common supply pipe ,which I proposed the fitting of an outside tap at the end of the common supply ,thus leaving no dead leg , the supply company said that was unacceptable. yet at the end of the street ,is a 4" fire hydrant dead leg ,some 20 feet plus long .(shown on GIM and is there for sure )
i'm not impressed  :(
 
Title: Re: Had a call from EDF yesterday
Post by: redelitev6 on 21 July 2018, 13:07:21
I Repaired a water leak for a pensioner last year (lead supply pipe under a kitchen extension).
calculated (flow rate after - flow rate before repair x time )
5 Olympic swimming pools worth of water at least (over 4 years at least)  :o
monitoring for ground movement now  ::)
to be fair, it was a 130 year old common supply pipe, serving 20 houses ,
local supply company had been told about lack of pressure over many years ,sent out workmen ,who failed to find the leak, over many years,
still a common lead supply pipe serving 20 houses because the authority won't replace under lead replacement scheme  >:( and getting 20 home owners to pay is untenable .
Try finding a plumber who can smoke  a joint nowadays. :y
Title: Re: Had a call from EDF yesterday
Post by: dave the builder on 21 July 2018, 13:22:15
I Repaired a water leak for a pensioner last year (lead supply pipe under a kitchen extension).
calculated (flow rate after - flow rate before repair x time )
5 Olympic swimming pools worth of water at least (over 4 years at least)  :o
monitoring for ground movement now  ::)
to be fair, it was a 130 year old common supply pipe, serving 20 houses ,
local supply company had been told about lack of pressure over many years ,sent out workmen ,who failed to find the leak, over many years,
still a common lead supply pipe serving 20 houses because the authority won't replace under lead replacement scheme  >:( and getting 20 home owners to pay is untenable .
Try finding a plumber who can smoke  a joint nowadays. :y
I think there are quite a few about still ,from some of the plumbing I have seen  :y
they just don't advertise as "pot smoking cowboys" who clearly  don't understand good plumbing or just don't care , only there for the tea n biscuits  ;D
Title: Re: Had a call from EDF yesterday
Post by: Shackeng on 21 July 2018, 15:04:51
I was paying £60 a month for my water when it was metered in my last house, 3 beds, 1 bathroom. This house, 4 beds, 2 bathrooms has no meter, £36 a month.
I'm going to resist as long as I can.
Sounds excessive, did you have a leak?  :o :o :o In our 5 bed detached with only two of us, with 2 bathrooms + 1 en-suite, kitchen, utility with washing machine (used daily it seems) and dishwasher, cloakroom, fish pond that requires frequent top-ups in this weather. We do only shower daily, rather than baths.
Metered water is £20 per month.
I was lucky enough to have my meter fitted internally immediately after the rising main. ::)
Title: Re: Had a call from EDF yesterday
Post by: STEMO on 21 July 2018, 16:04:25
I was paying £60 a month for my water when it was metered in my last house, 3 beds, 1 bathroom. This house, 4 beds, 2 bathrooms has no meter, £36 a month.
I'm going to resist as long as I can.
Sounds excessive, did you have a leak?  :o :o :o In our 5 bed detached with only two of us, with 2 bathrooms + 1 en-suite, kitchen, utility with washing machine (used daily it seems) and dishwasher, cloakroom, fish pond that requires frequent top-ups in this weather. We do only shower daily, rather than baths.
Metered water is £20 per month.
I was lucky enough to have my meter fitted internally immediately after the rising main. ::)
Wifey fills the bath every day  ::)
Title: Re: Had a call from EDF yesterday
Post by: Shackeng on 21 July 2018, 18:09:25
I was paying £60 a month for my water when it was metered in my last house, 3 beds, 1 bathroom. This house, 4 beds, 2 bathrooms has no meter, £36 a month.
I'm going to resist as long as I can.
Sounds excessive, did you have a leak?  :o :o :o In our 5 bed detached with only two of us, with 2 bathrooms + 1 en-suite, kitchen, utility with washing machine (used daily it seems) and dishwasher, cloakroom, fish pond that requires frequent top-ups in this weather. We do only shower daily, rather than baths.
Metered water is £20 per month.
I was lucky enough to have my meter fitted internally immediately after the rising main. ::)
Wifey fills the bath every day  ::)

'Nuff said. :-X
If you tell her its costing £X per month perhaps she will reconsider. ???
Title: Re: Had a call from EDF yesterday
Post by: STEMO on 21 July 2018, 19:00:57
I was paying £60 a month for my water when it was metered in my last house, 3 beds, 1 bathroom. This house, 4 beds, 2 bathrooms has no meter, £36 a month.
I'm going to resist as long as I can.
Sounds excessive, did you have a leak?  :o :o :o In our 5 bed detached with only two of us, with 2 bathrooms + 1 en-suite, kitchen, utility with washing machine (used daily it seems) and dishwasher, cloakroom, fish pond that requires frequent top-ups in this weather. We do only shower daily, rather than baths.
Metered water is £20 per month.
I was lucky enough to have my meter fitted internally immediately after the rising main. ::)
Wifey fills the bath every day  ::)

'Nuff said. :-X
If you tell her its costing £X per month perhaps she will reconsider. ???
I tried, Chris. But I got short shrift and I'm getting to the age where I want/need a quiet life.  :)
Title: Re: Had a call from EDF yesterday
Post by: Shackeng on 21 July 2018, 19:05:02
I was paying £60 a month for my water when it was metered in my last house, 3 beds, 1 bathroom. This house, 4 beds, 2 bathrooms has no meter, £36 a month.
I'm going to resist as long as I can.
Sounds excessive, did you have a leak?  :o :o :o In our 5 bed detached with only two of us, with 2 bathrooms + 1 en-suite, kitchen, utility with washing machine (used daily it seems) and dishwasher, cloakroom, fish pond that requires frequent top-ups in this weather. We do only shower daily, rather than baths.
Metered water is £20 per month.
I was lucky enough to have my meter fitted internally immediately after the rising main. ::)
Wifey fills the bath every day  ::)

'Nuff said. :-X
If you tell her its costing £X per month perhaps she will reconsider. ???
I tried, Chris. But I got short shrift and I'm getting to the age where I want/need a quiet life.  :)

Understood. :y
Title: Re: Had a call from EDF yesterday
Post by: Rods2 on 24 July 2018, 00:15:04
I Repaired a water leak for a pensioner last year (lead supply pipe under a kitchen extension).
calculated (flow rate after - flow rate before repair x time )
5 Olympic swimming pools worth of water at least (over 4 years at least)  :o
monitoring for ground movement now  ::)
to be fair, it was a 130 year old common supply pipe, serving 20 houses ,
local supply company had been told about lack of pressure over many years ,sent out workmen ,who failed to find the leak, over many years,
still a common lead supply pipe serving 20 houses because the authority won't replace under lead replacement scheme  >:( and getting 20 home owners to pay is untenable .

Lovely, white water in a morning with all those lovely brain numbing lead minerals in it, t'tough up north, did I tell you it's t'tough up north, what, what, what was I saying, about Wombles. ::)
Title: Re: Had a call from EDF yesterday
Post by: dave the builder on 24 July 2018, 08:05:08
I Repaired a water leak for a pensioner last year (lead supply pipe under a kitchen extension).
calculated (flow rate after - flow rate before repair x time )
5 Olympic swimming pools worth of water at least (over 4 years at least)  :o
monitoring for ground movement now  ::)
to be fair, it was a 130 year old common supply pipe, serving 20 houses ,
local supply company had been told about lack of pressure over many years ,sent out workmen ,who failed to find the leak, over many years,
still a common lead supply pipe serving 20 houses because the authority won't replace under lead replacement scheme  >:( and getting 20 home owners to pay is untenable .

Lovely, white water in a morning with all those lovely brain numbing lead minerals in it, t'tough up north, did I tell you it's t'tough up north, what, what, what was I saying, about Wombles. ::)
Hence, all water that I drink at home passes multi-stage filtration, I'm well aware of the p155 poor,  antiquated, water supply infrastructure we pay so much for to use  :-X lead is just one of many contaminants  :y
Title: Re: Had a call from EDF yesterday
Post by: STEMO on 24 July 2018, 10:09:48
I Repaired a water leak for a pensioner last year (lead supply pipe under a kitchen extension).
calculated (flow rate after - flow rate before repair x time )
5 Olympic swimming pools worth of water at least (over 4 years at least)  :o
monitoring for ground movement now  ::)
to be fair, it was a 130 year old common supply pipe, serving 20 houses ,
local supply company had been told about lack of pressure over many years ,sent out workmen ,who failed to find the leak, over many years,
still a common lead supply pipe serving 20 houses because the authority won't replace under lead replacement scheme  >:( and getting 20 home owners to pay is untenable .

Lovely, white water in a morning with all those lovely brain numbing lead minerals in it, t'tough up north, did I tell you it's t'tough up north, what, what, what was I saying, about Wombles. ::)
Hence, all water that I drink at home passes multi-stage filtration, I'm well aware of the p155 poor,  antiquated, water supply infrastructure we pay so much for to use  :-X lead is just one of many contaminants  :y
Do you wear your tin foil hat whilst drinking it?  ;D
Title: Re: Had a call from EDF yesterday
Post by: dave the builder on 24 July 2018, 10:28:13
I Repaired a water leak for a pensioner last year (lead supply pipe under a kitchen extension).
calculated (flow rate after - flow rate before repair x time )
5 Olympic swimming pools worth of water at least (over 4 years at least)  :o
monitoring for ground movement now  ::)
to be fair, it was a 130 year old common supply pipe, serving 20 houses ,
local supply company had been told about lack of pressure over many years ,sent out workmen ,who failed to find the leak, over many years,
still a common lead supply pipe serving 20 houses because the authority won't replace under lead replacement scheme  >:( and getting 20 home owners to pay is untenable .

Lovely, white water in a morning with all those lovely brain numbing lead minerals in it, t'tough up north, did I tell you it's t'tough up north, what, what, what was I saying, about Wombles. ::)
Hence, all water that I drink at home passes multi-stage filtration, I'm well aware of the p155 poor,  antiquated, water supply infrastructure we pay so much for to use  :-X lead is just one of many contaminants  :y
Do you wear your tin foil hat whilst drinking it?  ;D
Tin foil hats offer little to no protection
I wear full bio hazard protection suit (air fed obviously ) at all times
I'm not convinced that black death etc has been eradicated, let alone some of the newer germs
people are still dying of stuff
Title: Re: Had a call from EDF yesterday
Post by: Sir Tigger KC on 24 July 2018, 10:49:33
I have a house that had an old lead supply pipe that served a block of 5 terraced houses.

It was probably leaking for years and Welsh Water started to pressure me to put a new supply in, which I resisted as the leak wasn't on my property.  Eventually after much tooing and froing Welsh Water offered the street connection for free if I agreed to install the new supply pipe on my property which I agreed to as digging up the street was the expensive bit, over £1000 + VAT!  ::)

At a site meeting with a rep from Welsh Water I suggested that he put a meter on the street stopcock to see how bad the leak was, which he did and then calculated that it was losing 19 m3 of water a day!  :o  ::)

It was soon after this that they offered the free connection to the main.  :y  ;D
Title: Re: Had a call from EDF yesterday
Post by: Alnico Blue on 24 July 2018, 11:21:40
I have a house that had an old lead supply pipe that served a block of 5 terraced houses.

It was probably leaking for years and Welsh Water started to pressure me to put a new supply in, which I resisted as the leak wasn't on my property.  Eventually after much tooing and froing Welsh Water offered the street connection for free if I agreed to install the new supply pipe on my property which I agreed to as digging up the street was the expensive bit, over £1000 + VAT!  ::)

At a site meeting with a rep from Welsh Water I suggested that he put a meter on the street stopcock to see how bad the leak was, which he did and then calculated that it was losing 19 m3 of water a day!  :o  ::)

It was soon after this that they offered the free connection to the main.  :y  ;D

 :o :o :o :o  That is one of the very  basic tests any water company would SHOULD carry out to find a supply leak . . . .seems bizarre thay did not do /know that  :o :o.   

 Once quantified  . . finding the leak opens up a can of worms where common supplies are involved . Many people think the water company is liable to supply the water into your house  . . .its not  . . .only to your boundary. Which is why almost all OSV's (Outside service valves) are on the public footpath or in the road .

Old terraced blocks of cottages are by far the worst senario, as the lead  supply usually feeds from one end & often runs under the ground in the middle of the  properties , teeing off & rising indivually into  each property via a stopcock.  Finding the exact location of the leak in the ground  is the problem . Even when the supply runs down the side  & across the back of these properties , you then hit the problem that many have extensions built on the back & the supply is under these.

Oh . . . & 19 cM  a day is about 800 Litre per hour . . .or 13 L per min . . .or about a Litre every 5 SECONDS :o

Surprisingly not that unusual . . . quite common to find a property with low pressure has a supply leak of a litre every 2 seconds . . . .now you would not want to be paying for that if the leak was after your METER ! :o :o :o
Title: Re: Had a call from EDF yesterday
Post by: Sir Tigger KC on 24 July 2018, 12:11:16

Old terraced blocks of cottages are by far the worst senario, as the lead  supply usually feeds from one end & often runs under the ground in the middle of the  properties , teeing off & rising indivually into  each property via a stopcock.  Finding the exact location of the leak in the ground  is the problem . Even when the supply runs down the side  & across the back of these properties , you then hit the problem that many have extensions built on the back & the supply is under these.

This is the exact scenario!  :y

My house is the end terrace and the old lead supply started at the other end where the street stopcock was. The old lead pipe runs down the back of the houses and indeed there are 3 extensions over the top of it.  ::)  I think that there were multiple leaks down the line and initially Welsh Water found a major leak by the stopcock so replaced the old brass one with a modern plastic one and a short length of plastic pipe to the boundary.   :y

They did tell me that the increased pressure was likely to cause further leaks further down which proved to be the case and I now have a nice new supply that runs down the side of my house and I have my own stopcock in the street.  :y

The houses were built in about 1880, so the old supply pipe lasted for 135 years!  :y  Assuming it was installed when the houses were built.  :-\
Title: Re: Had a call from EDF yesterday
Post by: Alnico Blue on 24 July 2018, 12:21:08

Old terraced blocks of cottages are by far the worst senario, as the lead  supply usually feeds from one end & often runs under the ground in the middle of the  properties , teeing off & rising indivually into  each property via a stopcock.  Finding the exact location of the leak in the ground  is the problem . Even when the supply runs down the side  & across the back of these properties , you then hit the problem that many have extensions built on the back & the supply is under these.

This is the exact scenario!  :y

My house is the end terrace and the old lead supply started at the other end where the street stopcock was. The old lead pipe runs down the back of the houses and indeed there are 3 extensions over the top of it.  ::)  I think that there were multiple leaks down the line and initially Welsh Water found a major leak by the stopcock so replaced the old brass one with a modern plastic one and a short length of plastic pipe to the boundary.   :y

They did tell me that the increased pressure was likely to cause further leaks further down which proved to be the case and I now have a nice new supply that runs down the side of my house and I have my own stopcock in the street.  :y

The houses were built in about 1880, so the old supply pipe lasted for 135 years!  :y  Assuming it was installed when the houses were built.  :-\

Thats it . . .a nice single supply .   :y :y   All properties IMO should be single supply  . . .but the cost to convert on such a massive scale  is frightening. Made worse by the local authories charging utility companies huge sums & penalties to be able to dig the road etc.   >:( >:(
Title: Re: Had a call from EDF yesterday
Post by: ronnyd on 24 July 2018, 19:02:34
Biked past a water meter today, outside a block of flats, that was absolutely pishing water. Anglian Water knew all about it though as they had sprayed blue paint all over it. :D
Title: Re: Had a call from EDF yesterday
Post by: aaronjb on 25 July 2018, 08:43:04
Biked past a water meter today, outside a block of flats, that was absolutely pishing water. Anglian Water knew all about it though as they had sprayed blue paint all over it. :D

There was a literal river of water flowing down the local fields recently for several weeks while Anglian struggled to find the time to bother themselves to repair the 18" main... apparently they had to wait for it to 'drain via gravity' before they could fix it... ::) ::)
Title: Re: Had a call from EDF yesterday
Post by: STEMO on 31 July 2018, 07:24:45
At last, the real reason power companies are so keen on smart meters:

http://www.dailymail.co.uk/news/article-5902711/Smart-meters-charge-customers-peak-times.html
Title: Re: Had a call from EDF yesterday
Post by: Kevin Wood on 31 July 2018, 08:25:45
At last, the real reason power companies are so keen on smart meters:

http://www.dailymail.co.uk/news/article-5902711/Smart-meters-charge-customers-peak-times.html

That would actually make some sense - incentives to use off-peak energy are exactly what we need as our grid starts to struggle.
Title: Re: Had a call from EDF yesterday
Post by: aaronjb on 31 July 2018, 08:40:57
At last, the real reason power companies are so keen on smart meters:

http://www.dailymail.co.uk/news/article-5902711/Smart-meters-charge-customers-peak-times.html

That would actually make some sense - incentives to use off-peak energy are exactly what we need as our grid starts to struggle.

Before the rolling blackouts, you mean?  :D
Title: Re: Had a call from EDF yesterday
Post by: Viral_Jim on 31 July 2018, 09:28:24
At last, the real reason power companies are so keen on smart meters:

http://www.dailymail.co.uk/news/article-5902711/Smart-meters-charge-customers-peak-times.html

Got to love a daily mail headline.

I mean, can you imagine a tariff that charged people different amounts, for the same electric just because of the time?! Inconceivable ::)
Title: Re: Had a call from EDF yesterday
Post by: Kevin Wood on 31 July 2018, 09:57:28
At last, the real reason power companies are so keen on smart meters:

http://www.dailymail.co.uk/news/article-5902711/Smart-meters-charge-customers-peak-times.html

That would actually make some sense - incentives to use off-peak energy are exactly what we need as our grid starts to struggle.

Before the rolling blackouts, you mean?  :D
Well, yes - if it kicked them into the long grass for another couple of years I'd be up for it.

I'd have to put a padlock on the tumble dryer and teach SWMBO to use the washing line, mind. ::)
Title: Re: Had a call from EDF yesterday
Post by: aaronjb on 31 July 2018, 10:29:10
I mean, can you imagine a tariff that charged people different amounts, for the same electric just because of the time?! Inconceivable ::)

Hold on, I think I can hear the 1970s calling! ;) ;D

I'd have to put a padlock on the tumble dryer and teach SWMBO to use the washing line, mind. ::)

We tried that at the weekend. It rained and everything came in much wetter than it went out - so it got another spin, another wash and a tumble dry ;D ;D (after I'd mopped a half inch of water out of the back seats of the BMW because I drove through the same rain with the roof down...)
Title: Re: Had a call from EDF yesterday
Post by: Kevin Wood on 31 July 2018, 11:33:13
We tried that at the weekend. It rained and everything came in much wetter than it went out - so it got another spin, another wash and a tumble dry ;D ;D (after I'd mopped a half inch of water out of the back seats of the BMW because I drove through the same rain with the roof down...)

You picked the wrong weekend. ;D

Oh, and if the rain comes in you're not going fast enough. Oh, wait! Back seats, you say? :-\
Title: Re: Had a call from EDF yesterday
Post by: aaronjb on 31 July 2018, 11:35:15
Oh, and if the rain comes in you're not going fast enough. Oh, wait! Back seats, you say? :-\

BMW, in their infinite wisdom, have 'gutters' down each side of the windscreen that direct all of the water coming off the screen upward and over the roo.. oh, see, I see what they did there. They forgot they were designing a convertible... basically it's like having a drainpipe pointed straight into your lap ;D
Title: Re: Had a call from EDF yesterday
Post by: Kevin Wood on 31 July 2018, 11:51:31
"Es ist verboten, das Cabrio im Regen zu fahren"  >:(

 ;D

I will have to remind myself what the MX5 does. I think there's a little rubber cup that catches the water at the top of the screen and it then runs back down a pipe in the windscreen pillar.

With the Westfield it just pours off the top of the screen , but the car has passed by the time it lands. ;D
Title: Re: Had a call from EDF yesterday
Post by: Automaticman on 02 August 2018, 00:53:47
 ;D
Title: Re: Had a call from EDF yesterday
Post by: aaronjb on 02 August 2018, 09:27:01
I will have to remind myself what the MX5 does. I think there's a little rubber cup that catches the water at the top of the screen and it then runs back down a pipe in the windscreen pillar.

With the Westfield it just pours off the top of the screen , but the car has passed by the time it lands. ;D

That's much more sensible than a little rubber cup that directs the water straight into your lap ;D (On the way to Le Mans one year, I had enough water in my lap that my clothes could no longer soak it up.. I had a little lap lake!)

I'm told that in the Cobra, it rains as much on the inside of the screen as it does on the outside, making the wipers as useful as a chocolate fireguard .. I look forward to that ;D
Title: Re: Had a call from EDF yesterday
Post by: Kevin Wood on 02 August 2018, 19:39:41
I'm told that in the Cobra, it rains as much on the inside of the screen as it does on the outside, making the wipers as useful as a chocolate fireguard .. I look forward to that ;D

Been there, done that. :y

You need some extra sets of wipers for the inside of the screen...

.. and the outside of your glasses.

.. and the inside of your glasses.

etc...
Title: Re: Had a call from EDF yesterday
Post by: dave the builder on 04 August 2018, 14:24:58
(https://scontent-lht6-1.xx.fbcdn.net/v/t1.0-9/38405187_1930867387205921_3342684222258151424_n.jpg?_nc_cat=0&oh=f3fbff538d37b45eb742fb5ee70f1653&oe=5C08A5C3)
Title: Re: Had a call from EDF yesterday
Post by: BazaJT on 04 August 2018, 20:14:35
This is the problem with switching suppliers isn't it? I'm sure the cheaper ones are supplying the gas/electricity from cheap Chinese tat they've bought from e-bay so it'll never work as good as genuine stuff :D :D ;D ;D ;D
Title: Re: Had a call from EDF yesterday
Post by: Sir Tigger KC on 04 August 2018, 20:50:34
I think there's something in this!  :-\

Since I switched to Economy Energy last year I have thought that my lights arn't so bright, the vacuum dosn't suck as hard as it did and my beer isn't as cold as it was!  ::)  :D

Title: Re: Had a call from EDF yesterday
Post by: dave the builder on 04 August 2018, 21:03:37
Indeed
the fridge ,freezer, air con etc seem to be working overtime just recently ,just to keep things cold
6 months ago ,(another electric supplier) the ac hardly ever kicked in and it was cool ,even outside  :-\
Title: Re: Had a call from EDF yesterday
Post by: Rods2 on 04 August 2018, 22:09:31
I have a house that had an old lead supply pipe that served a block of 5 terraced houses.

It was probably leaking for years and Welsh Water started to pressure me to put a new supply in, which I resisted as the leak wasn't on my property.  Eventually after much tooing and froing Welsh Water offered the street connection for free if I agreed to install the new supply pipe on my property which I agreed to as digging up the street was the expensive bit, over £1000 + VAT!  ::)

At a site meeting with a rep from Welsh Water I suggested that he put a meter on the street stopcock to see how bad the leak was, which he did and then calculated that it was losing 19 m3 of water a day!  :o  ::)

It was soon after this that they offered the free connection to the main.  :y  ;D

 :o :o :o :o  That is one of the very  basic tests any water company would SHOULD carry out to find a supply leak . . . .seems bizarre thay did not do /know that  :o :o.   

 Once quantified  . . finding the leak opens up a can of worms where common supplies are involved . Many people think the water company is liable to supply the water into your house  . . .its not  . . .only to your boundary. Which is why almost all OSV's (Outside service valves) are on the public footpath or in the road .

Old terraced blocks of cottages are by far the worst senario, as the lead  supply usually feeds from one end & often runs under the ground in the middle of the  properties , teeing off & rising indivually into  each property via a stopcock.  Finding the exact location of the leak in the ground  is the problem . Even when the supply runs down the side  & across the back of these properties , you then hit the problem that many have extensions built on the back & the supply is under these.

Oh . . . & 19 cM  a day is about 800 Litre per hour . . .or 13 L per min . . .or about a Litre every 5 SECONDS :o

Surprisingly not that unusual . . . quite common to find a property with low pressure has a supply leak of a litre every 2 seconds . . . .now you would not want to be paying for that if the leak was after your METER ! :o :o :o

As my ex-next door neighbour found out after bragging that his water bill would come down where he was having a water meter fitted as the children had left and it was only him and the missus. He showed me his first bill it was just over £3k. ;D ;D ;D He also had the cost of the pipe repair where he had caused the leak with a gate post he had installed several years previously. :o :o :o It was then a case of negotiating a settlement bill with him saying he got the bill down but never disclosed the amount to me.
Title: Re: Had a call from EDF yesterday
Post by: Alnico Blue on 05 August 2018, 09:48:53
I had one customer , a lady in here 50's . . . who switched to metered water , she complained that her bill was higher than before .  ( I found a wastage leak from her downstairs toilet, flush valve not shutting off & water was trickling into toilet pan ) .

 Her reply was priceless . . ." Oh but I don't pay for THAT water do I  . . so that won't affect the bill will it "

 The lady was totally shocked when I told her  she was paying for water that supplied the toilets , washing machine, dishwasher & watering her garden , washing the car  etc.  ::) ::)

Up until then she thought only water from the actual house taps was paid for . ??? ???
Title: Re: Had a call from EDF yesterday
Post by: dave the builder on 05 August 2018, 10:34:30
It's SHOCKING  :o how many people leave the switches ON when there is nothing plugged into sockets
letting all that expensive electric leak out the plug socket holes  :P
Title: Re: Had a call from EDF yesterday
Post by: STEMO on 05 August 2018, 11:21:59
I had one customer , a lady in here 50's . . . who switched to metered water , she complained that her bill was higher than before .  ( I found a wastage leak from her downstairs toilet, flush valve not shutting off & water was trickling into toilet pan ) .

 Her reply was priceless . . ." Oh but I don't pay for THAT water do I  . . so that won't affect the bill will it "

 The lady was totally shocked when I told her  she was paying for water that supplied the toilets , washing machine, dishwasher & watering her garden , washing the car  etc.  ::) ::)

Up until then she thought only water from the actual house taps was paid for . ??? ???
You should have held her head underwater for ten minutes, then tell her next of kin they'd be paying for the water that killed her.