Ebay have raised the charges on 99p listings - the idea being to get rid of the 99p starts clogging up their servers, they presumably want more higher value stuff, and less of the 99p people 'getting rid of their tat'-type customers (yes, the very customers that built up ebay in the first place) to a fairly whopping 35p in a £1... plus all the other junk you have to pay.
It stinks - and, if a buyer complains, they send an email to ebay, who guarantee
on your behalf and without
any say-so on your part a full money-back refund if the item does not match its description. Ebay suck the money out of your paypal, and give it right back to the buyer, without your consultation. Only afterward, can you raise any kind of dispute - for instance-
"The buyer asked me if the item was green, I said no, it is red. He then proceeded to buy it, and demanded his money back as the item I sent was red, and he wanted a green one." In that instance, you'd probably have a 50/50 chance of a reply off ebay's automated robot reply system, and maybe 25% of getting your money back off the moron buyer.
The system stinks - and - if you actually give a full refund before they demand it from ebay, apologising and saying you're very sorry, but the 8 times you mention in the description that the item is red shall be amended, it now says it 10 times, and have a full refund, plus I have sent you a green one, which I personally paid £5 at a local shop, which I am sending you for free........
.... wait for it....
....this is good....
...the buyer
can still leave you negative feedback, and rate you 0/5 stars on the 'Detailed Seller Rating' system (measured out of 5 starts for things like postage charges - of which you have no control over, the sodding well post office does - accuracy of the description and so on.) Your feedback is your livelihood/reputation on ebay. People don't want to buy off people with less than 100% feedback. It's like having a midwife you heard 'only killed one baby out of negligence' - you just wouldn't trust them would you? And as for the 'DSR' starts - anything below.....
4.7 out of 5 and you get penalised by ebay!!!!