That reminds me of a good friend.
Took his VW in for a recall “ adjust steering rack to track rod ends” . Picked it up and drove down the M1 , arrived home and turned into his drive. No steering. They had adjusted it the wrong way and left one track rod held on by one thread.
That stinks of BS... At the very least the wheel would have been well of centre and it would have been a dog to drive, especially at speed.
Had the tracking done on a 106 many moons ago... They forgot to tighten the lock nuts allowing the track rods to work loose. I drove it to Norfolk from Sussex and initially all was fine, but gradually a vibration crept in and about 25 miles into the return journey the steering started to feel 'off'
Breakdown called out and quickly diagnosed the problem. The bloke who attended concluded that enough damage had been done to warrant recovery home. From Newmarket. A pair of new track rods and a geo session at Peugeot later and all was well