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Author Topic: Sony experia loudspeaker mutes volume in calls  (Read 341 times)

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grifter

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Sony experia loudspeaker mutes volume in calls
« on: 07 August 2018, 22:15:08 »

Hi

Wondering if anyone knows how I can fix this. I have Sony Experia mobile and in a call if I turn on the loudspeaker the sound just mutes when I do that. Pretty annoying having to plaster the phone to my head and if there is any background noise I can't hear what is being said.

Cheers for any tips. I've tried all the usual stuff in call settings, and phone is up to date software etc.

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Doctor Gollum

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Re: Sony experia loudspeaker mutes volume in calls
« Reply #1 on: 08 August 2018, 00:32:09 »

Turn the volume up on the side  ::)
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grifter

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Re: Sony experia loudspeaker mutes volume in calls
« Reply #2 on: 08 August 2018, 06:35:50 »

Turn the volume up on the side  ::)

Volume is at max on the side when on normal speaker but it goes dead as soon as the loudspeaker is put on; will try that of course.
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zirk

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Re: Sony experia loudspeaker mutes volume in calls
« Reply #3 on: 08 August 2018, 15:36:03 »

The Hands Free Speaker is probably at the back of the phone, so external Cover?, something blocking it, got wet and the speaker is duff or or got sticky wet and has dried up of the speaker is fukced.

Or, in settings (somewhere) phone thinks its using Bluetooth or Headphones when you speak the speaker on.
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jimmy944

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Re: Sony experia loudspeaker mutes volume in calls
« Reply #4 on: 08 August 2018, 15:53:18 »

Turn the volume up on the side  ::)

Volume is at max on the side when on normal speaker but it goes dead as soon as the loudspeaker is put on; will try that of course.

Every phone I've had in the last few years "remembers" volume settings for each output method. So you will probably have to switch to a loudspeaker, then up the volume. Which is what I thing DG was getting at.
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STEMO

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Re: Sony experia loudspeaker mutes volume in calls
« Reply #5 on: 08 August 2018, 16:12:38 »

Turn the volume up on the side  ::)

Volume is at max on the side when on normal speaker but it goes dead as soon as the loudspeaker is put on; will try that of course.

Every phone I've had in the last few years "remembers" volume settings for each output method. So you will probably have to switch to a loudspeaker, then up the volume. Which is what I thing DG was getting at.
No he wasn't. He was being a sarky bastid.  ;D
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jimmy944

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Re: Sony experia loudspeaker mutes volume in calls
« Reply #6 on: 08 August 2018, 16:17:00 »

No he wasn't. He was being a sarky bastid.  ;D

I was trying to give the benefit of the doubt. Then again, what doubt  ::)  ;D
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Doctor Gollum

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Re: Sony experia loudspeaker mutes volume in calls
« Reply #7 on: 08 August 2018, 16:23:22 »

No he wasn't. He was being a sarky bastid.  ;D

I was trying to give the benefit of the doubt. Then again, what doubt  ::)  ;D
Oi >:( I am still in the room...  :P

Currently on my fourth Xperia... Present one, XZ Premium, has three volumes, all controlled by the side buttons.

If the speaker works for media playback, then it's a settings problem... If it doesn't, then you didn't buy the waterproof one that you thought you had ;)
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grifter

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Re: Sony experia loudspeaker mutes volume in calls
« Reply #8 on: 09 August 2018, 21:33:30 »

No he wasn't. He was being a sarky bastid.  ;D

I was trying to give the benefit of the doubt. Then again, what doubt  ::)  ;D
Oi >:( I am still in the room...  :P

Currently on my fourth Xperia... Present one, XZ Premium, has three volumes, all controlled by the side buttons.

If the speaker works for media playback, then it's a settings problem... If it doesn't, then you didn't buy the waterproof one that you thought you had ;)

All volumes work, except the speaker, and I don't see any settings for it, just ringing volume, media volume and alarm volume. Turned off all the other sound fancy settings like clear audio and normaliser just to see if that made any difference.
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Doctor Gollum

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Re: Sony experia loudspeaker mutes volume in calls
« Reply #9 on: 09 August 2018, 22:10:54 »

Do you use it with headphones or Bluetooth for hands-free?
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grifter

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Re: Sony experia loudspeaker mutes volume in calls
« Reply #10 on: 10 August 2018, 07:51:28 »

Do you use it with headphones or Bluetooth for hands-free?

Nah, just as is, no headphones or use Bluetooth. Funnily enough I took rubber cover off last night and back plate is all cracked. Don't remember that being broke.
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Doctor Gollum

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Re: Sony experia loudspeaker mutes volume in calls
« Reply #11 on: 10 August 2018, 08:54:01 »

Well, at least you know what's wrong with it :y
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Mister Rog

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Re: Sony experia loudspeaker mutes volume in calls
« Reply #12 on: 11 August 2018, 12:53:14 »

The Hands Free Speaker is probably at the back of the phone, so external Cover?, something blocking it, got wet and the speaker is duff or or got sticky wet and has dried up of the speaker is fukced.

Or, in settings (somewhere) phone thinks its using Bluetooth or Headphones when you speak the speaker on.

I once had a similar problem with a phone. It had a model specific cover, however it partially blocked mic/speakers. Fixed with a very small and sharp blade.

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grifter

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Re: Sony experia loudspeaker mutes volume in calls
« Reply #13 on: 12 August 2018, 17:40:01 »

The Hands Free Speaker is probably at the back of the phone, so external Cover?, something blocking it, got wet and the speaker is duff or or got sticky wet and has dried up of the speaker is fukced.

Or, in settings (somewhere) phone thinks its using Bluetooth or Headphones when you speak the speaker on.

I once had a similar problem with a phone. It had a model specific cover, however it partially blocked mic/speakers. Fixed with a very small and sharp blade.

I checked with cover off and it isn't that either. You can hear it distinctly mute as soon as you press loudspeaker.
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