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Author Topic: Openreach?  (Read 552 times)

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Field Marshal Dr. Opti

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Openreach?
« on: 09 July 2019, 17:06:29 »

Do they employ human beings employed to converse with the general public?

Found it impossible to speak to anyone. :-\
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Re: Openreach?
« Reply #1 on: 09 July 2019, 17:08:01 »

I think the only person they ever employed in that role was TB. They have never been brave enough to try it again.  ;D
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Lizzie Zoom

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Re: Openreach?
« Reply #2 on: 09 July 2019, 17:09:13 »

Do they employ human beings employed to converse with the general public?

Found it impossible to speak to anyone. :-\

Oh, I don't know. The Open Reach guy who came to my home recently was very talkative, and dropped BT right into it by telling me the truth about my line!! ;D ;D ;)

Mind you that was after I had a real go at him!! ::) ::) :D :D
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Field Marshal Dr. Opti

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Re: Openreach?
« Reply #3 on: 09 July 2019, 17:14:33 »

Whichever option number I choose all the automated voice does is to direct you to www. this or www. that..... :-\

Nobody made of flesh and blood to speak to.

SFA in the way of customer service or the human touch. I blame it all on TB. ::)



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Re: Openreach?
« Reply #4 on: 09 July 2019, 17:16:55 »

Whichever option number I choose all the automated voice does is to direct you to www. this or www. that..... :-\

Nobody made of flesh and blood to speak to.

SFA in the way of customer service or the human touch. I blame it all on TB. ::)

Try shouting at that voice "I want to speak to a human being!"  It has worked for me a number of times :D :D ;)
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STEMO

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Re: Openreach?
« Reply #5 on: 09 July 2019, 17:28:52 »

You're not allowed to speak to openreach directly, I don't think, you have to go through your provider.
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Re: Openreach?
« Reply #6 on: 09 July 2019, 17:34:08 »

Whichever option number I choose all the automated voice does is to direct you to www. this or www. that..... :-\

Nobody made of flesh and blood to speak to.

SFA in the way of customer service or the human touch. I blame it all on TB. ::)

Not just One company, we had that a lot in uk earlier in the year.

Had a similar experience last week in Spain.  Couldn't get through to any department. Found out yesterday the whole town was off work on local fiesta. If only they had thought to change the call tree to go to a closed for the week.......
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Field Marshal Dr. Opti

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Re: Openreach?
« Reply #7 on: 09 July 2019, 17:50:26 »

You're not allowed to speak to openreach directly, I don't think, you have to go through your provider.

Last time out Openreach decided to cancel an engineer but didn't think it necessary to tell my provider or tell me........leaving me hanging about like a spare prick at a wedding.

They are a law unto themselves and have a 'f*uck you' attitude toward the general public.  :-\
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Re: Openreach?
« Reply #8 on: 09 July 2019, 18:30:16 »

I have access to talk to them directly via one of my work roles....thats always a nightmare too, so many hoops and obsolete systems to use to engage them.

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Re: Openreach?
« Reply #9 on: 09 July 2019, 18:33:00 »

You're not allowed to speak to openreach directly, I don't think, you have to go through your provider.

So they're not open to people reaching out to them?  :-\  :D
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Re: Openreach?
« Reply #10 on: 09 July 2019, 18:39:38 »

You're not allowed to speak to openreach directly, I don't think, you have to go through your provider.

Last time out Openreach decided to cancel an engineer but didn't think it necessary to tell my provider or tell me........leaving me hanging about like a spare prick at a wedding.

They are a law unto themselves and have a 'f*uck you' attitude toward the general public.  :-\
You can claim if they miss an appointment, I think. But, IIRC, it's such a paltry amount that it makes no difference.
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Re: Openreach?
« Reply #11 on: 10 July 2019, 08:16:13 »

You're not allowed to speak to openreach directly, I don't think, you have to go through your provider.

So they're not open to people reaching out to them?  :-\  :D

They're less Openreach and more Closedfist.
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Re: Openreach?
« Reply #12 on: 11 July 2019, 10:18:13 »

Because OFCOM are a useless bunch of ineffective eedjits, run by a woman who clearly got the job to make the ratios right rather than talent, nobody is allowed to directly call Openreach.  That includes the ISPs and phone providers (all of them, no exceptions).


So, Opti, all you can do is shout at your provider, and press them for compo for a miss appointment (but that depends entirely on your provider, some do, some don't).
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Re: Openreach?
« Reply #13 on: 11 July 2019, 10:20:11 »

You're not allowed to speak to openreach directly, I don't think, you have to go through your provider.

Last time out Openreach decided to cancel an engineer but didn't think it necessary to tell my provider or tell me........leaving me hanging about like a spare prick at a wedding.

They are a law unto themselves and have a 'f*uck you' attitude toward the general public.  :-\
You can claim if they miss an appointment, I think. But, IIRC, it's such a paltry amount that it makes no difference.
Pretty certain you can't. As they is no contract between Openreach and you.  Your provider may or may not be able to claim from Openreach, but that depends on the specific SLAs between them, which is usually a closely held secret for commercial reasons.
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Re: Openreach?
« Reply #14 on: 11 July 2019, 10:21:59 »

Because OFCOM are a useless bunch of ineffective eedjits..

I think that is true of most quangos. Jobs for the boys (and girls), ability and experience not necessary.
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Re: Openreach?
« Reply #15 on: 11 July 2019, 10:34:08 »

'Twas so much simpler when GPO telephones was a monopoly. We were a cheery bunch who repaired your phone with a smile, in return for tea and biccies. And after lunch (Two pints, fish'n'chips and a game of footie in the local park) we were very laid back.  ;D
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Re: Openreach?
« Reply #16 on: 11 July 2019, 10:46:31 »

I am VC of our Village Hall Trustees, and responsible for Utilities. We recently had 30 from one of our suppliers for a 'failed meter appointment'. An appointment of which we were completely unaware! :y
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Lizzie Zoom

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Re: Openreach?
« Reply #17 on: 11 July 2019, 11:02:17 »

'Twas so much simpler when GPO telephones was a monopoly. We were a cheery bunch who repaired your phone with a smile, in return for tea and biccies. And after lunch (Two pints, fish'n'chips and a game of footie in the local park) we were very laid back.  ;D

Yes those halcyon days when telephones were such a valued piece of equipment that you had to join a waiting list of anything up to a year to get one installed, and no one else but the GPO were allowed to fit one ;D ;D ;D

I miss those days of exclusivity when my parents couldn't afford a telephone, but instead I had the luxury of walking three roads down to a red telephone box, in pouring rain, to talk to my dad in the Navy.  The smell and warmth of that box, after you had squeezed into for 5 minutes was wonderful, as was watching 'A' then 'B' buttons being pushed. Ah, what lovely memories! 8) 8) :-* :-* ;D
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Re: Openreach?
« Reply #18 on: 11 July 2019, 12:25:58 »

and no one else but the GPO were allowed to fit one ;D ;D ;D
Whats changed?  Not a lot.
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Lizzie Zoom

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Re: Openreach?
« Reply #19 on: 11 July 2019, 12:35:09 »

and no one else but the GPO were allowed to fit one ;D ;D ;D
Whats changed?  Not a lot.

Ah, you must be too young to remember! :-* :-* :D :D ;)

But, yes things have changed a lot!

You can plug any corded/cordless landline phone into the socket, and unplug / plug as much as you like as you change phones manufactured and sold by different suppliers, instantly purchased from a multitude of outlets.

In the days I was speaking about the phones, corded of course, were always supplied by the GPO and had to be physically wired into their terminal box, after they alone had installed all the internal wiring and gone up a telegraph pole to connect your line.  All that after going on a waiting list and that could be up to a 1 year wait. There was NO competition to the GPO, who, as I understand, were legally the only people authorized to undertake the work. Adding to all that was the most humble people could not afford a telephone, and if you could, your class of people also did not have telephones due to the price.

 Now the speed of the process is totally different, lines/numbers, the telephones and contract can be obtained from others :)

Nowadays we also have mobiles to add to the competition to landlanes! 8) 8) :y :y
« Last Edit: 11 July 2019, 12:39:50 by Lizzie Zoom »
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Re: Openreach?
« Reply #20 on: 11 July 2019, 12:38:11 »

and no one else but the GPO were allowed to fit one ;D ;D ;D
Whats changed?  Not a lot.

Ah, you must be too young to remember! :-* :-* :D :D ;)

But, yes things have changed a lot!

You can plug any corded/cordless landline phone into the socket, and unplug / plug as much as you like as you change phones manufactured and sold by different suppliers, instantly purchased from a multitude of outlets.

In the days I was speaking about the phones, corded of course, were always supplied by the GPO and had to be physically wired into their terminal box, after they alone had installed all the internal wiring and gone up a telegraph pole to connect your line.  All that after going on a waiting list and that could be up to a 1 year wait.  Now the speed of the process is totally different, lines/numbers, the telephones and contract can be obtained from others :)

Nowadays we also have mobiles to add to the competition to landlanes! 8) 8) :y :y
I think Jaime is well aware of all that, Lizzie.  ::)
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Re: Openreach?
« Reply #21 on: 11 July 2019, 12:39:17 »

and no one else but the GPO were allowed to fit one ;D ;D ;D
Whats changed?  Not a lot.

Ah, you must be too young to remember! :-* :-* :D :D ;)

But, yes things have changed a lot!

You can plug any corded/cordless landline phone into the socket, and unplug / plug as much as you like as you change phones manufactured and sold by different suppliers, instantly purchased from a multitude of outlets.

In the days I was speaking about the phones, corded of course, were always supplied by the GPO and had to be physically wired into their terminal box, after they alone had installed all the internal wiring and gone up a telegraph pole to connect your line.  All that after going on a waiting list and that could be up to a 1 year wait.  Now the speed of the process is totally different, lines/numbers, the telephones and contract can be obtained from others :)

Nowadays we also have mobiles to add to the competition to landlanes! 8) 8) :y :y
But the "GPO" still have to fit the lines ;)


And yes, I remember the Plan 1A's, or if you were proper posh, the Plan 4's, which were the first plug and socket phones in the UK. And Plan 105/107 for small businesses, and the HES stuff for homes needing a mini switchboard.
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Lizzie Zoom

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Re: Openreach?
« Reply #22 on: 11 July 2019, 12:40:55 »

and no one else but the GPO were allowed to fit one ;D ;D ;D
Whats changed?  Not a lot.

Ah, you must be too young to remember! :-* :-* :D :D ;)

But, yes things have changed a lot!

You can plug any corded/cordless landline phone into the socket, and unplug / plug as much as you like as you change phones manufactured and sold by different suppliers, instantly purchased from a multitude of outlets.

In the days I was speaking about the phones, corded of course, were always supplied by the GPO and had to be physically wired into their terminal box, after they alone had installed all the internal wiring and gone up a telegraph pole to connect your line.  All that after going on a waiting list and that could be up to a 1 year wait.  Now the speed of the process is totally different, lines/numbers, the telephones and contract can be obtained from others :)

Nowadays we also have mobiles to add to the competition to landlanes! 8) 8) :y :y
I think Jaime is well aware of all that, Lizzie.  ::)

Why did he say then that not a lot has changed? ::) ::) :D :D
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Re: Openreach?
« Reply #23 on: 11 July 2019, 12:44:37 »

and no one else but the GPO were allowed to fit one ;D ;D ;D
Whats changed?  Not a lot.

Ah, you must be too young to remember! :-* :-* :D :D ;)

But, yes things have changed a lot!

You can plug any corded/cordless landline phone into the socket, and unplug / plug as much as you like as you change phones manufactured and sold by different suppliers, instantly purchased from a multitude of outlets.

In the days I was speaking about the phones, corded of course, were always supplied by the GPO and had to be physically wired into their terminal box, after they alone had installed all the internal wiring and gone up a telegraph pole to connect your line.  All that after going on a waiting list and that could be up to a 1 year wait.  Now the speed of the process is totally different, lines/numbers, the telephones and contract can be obtained from others :)

Nowadays we also have mobiles to add to the competition to landlanes! 8) 8) :y :y
But the "GPO" still have to fit the lines ;)


And yes, I remember the Plan 1A's, or if you were proper posh, the Plan 4's, which were the first plug and socket phones in the UK. And Plan 105/107 for small businesses, and the HES stuff for homes needing a mini switchboard.

But what about all the cables that were dug into the pavements by the cable television companies in the 1980's, and subsequently taken over by the new telecommunication 'package' outfits like Virgin, that use them for their telephone services?

Are they maintained by Open Reach / BT as around our way it is Virgin vans that come around to fix telephone line faults? ;)
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Re: Openreach?
« Reply #24 on: 11 July 2019, 12:45:43 »

and no one else but the GPO were allowed to fit one ;D ;D ;D
Whats changed?  Not a lot.

Ah, you must be too young to remember! :-* :-* :D :D ;)

But, yes things have changed a lot!

You can plug any corded/cordless landline phone into the socket, and unplug / plug as much as you like as you change phones manufactured and sold by different suppliers, instantly purchased from a multitude of outlets.

In the days I was speaking about the phones, corded of course, were always supplied by the GPO and had to be physically wired into their terminal box, after they alone had installed all the internal wiring and gone up a telegraph pole to connect your line.  All that after going on a waiting list and that could be up to a 1 year wait.  Now the speed of the process is totally different, lines/numbers, the telephones and contract can be obtained from others :)

Nowadays we also have mobiles to add to the competition to landlanes! 8) 8) :y :y
I think Jaime is well aware of all that, Lizzie.  ::)

Why did he say then that not a lot has changed? ::) ::) :D :D
Lizzie.....I was a telephone engineer........and Jaime started life that way, too, before progressing to being able to talk about really complicated stuff.  ;D
Oh, I'd better not let GPO hear me saying that.....I was a telecommunications technician.  ;D
« Last Edit: 11 July 2019, 12:48:22 by STEMO »
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Re: Openreach?
« Reply #25 on: 11 July 2019, 12:47:09 »

 ;D

I think you'll find that TB has worked for the GPO/BT/Openreach either directly or indirectly since leaving school, so near enough 35 years...
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Re: Openreach?
« Reply #26 on: 11 July 2019, 12:50:18 »

I think you'll find that Virgin media grew from the likes of Telewest and the like who operated local cable TV networks and expanded into telephone services when BT got 'privatised'  ;)
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Re: Openreach?
« Reply #27 on: 11 July 2019, 12:51:31 »

;D

I think you'll find that TB has worked for the GPO/BT/Openreach either directly or indirectly since leaving school, so near enough 35 years...

A youngster then! ;D ;D ;D

He cannot possibly remember the 1950's and early 1960's, can he? ::) ::) :D :D ;)
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Re: Openreach?
« Reply #28 on: 11 July 2019, 12:52:13 »

;D

I think you'll find that TB has worked for the GPO/BT/Openreach either directly or indirectly since leaving school, so near enough 35 years...

A youngster then! ;D ;D ;D

He cannot possibly remember the 1950's and early 1960's, can he? ::) ::) :D :D ;)
No, Lizzie, they belong to you.  ;D
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Re: Openreach?
« Reply #29 on: 11 July 2019, 12:53:21 »

I think you'll find that Virgin media grew from the likes of Telewest and the like who operated local cable TV networks and expanded into telephone services when BT got 'privatised'  ;)

Exactly right, and as we lived in Bristol at the time we suffered from pavements being dug up everywhere by Telewest.  BT nor Open Reach were not the contractors who did that work ;)
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Re: Openreach?
« Reply #30 on: 11 July 2019, 12:54:01 »

;D

I think you'll find that TB has worked for the GPO/BT/Openreach either directly or indirectly since leaving school, so near enough 35 years...

A youngster then! ;D ;D ;D

He cannot possibly remember the 1950's and early 1960's, can he? ::) ::) :D :D ;)
No, Lizzie, they belong to you. ;D

Yeah, bloody great!! ::) ::) ::) ;D ;D ;D
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Re: Openreach?
« Reply #31 on: 11 July 2019, 12:59:19 »

When I started, we were still fixing Candlesticks (early phones) ;)

Virgin grew out of the smaller cable companies like NTL and Telewest.  But their coverage is minimal.  So for the vast, vast, vast majority of us, if we want a phone line, the "GPO" have to come and fit it. Unless you live in Hull.
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Re: Openreach?
« Reply #32 on: 11 July 2019, 13:00:51 »

I think you'll find that Virgin media grew from the likes of Telewest and the like who operated local cable TV networks and expanded into telephone services when BT got 'privatised'  ;)

Exactly right, and as we lived in Bristol at the time we suffered from pavements being dug up everywhere by Telewest.  BT nor Open Reach were not the contractors who did that work ;)
If you 'knew' that why the question about Virgin vans?

If I laid a media cable down your street, who do you think would be responsible for maintaining it? Openreach or me?

I'll give you a clue. It won't be Openreach.  ;)
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Re: Openreach?
« Reply #33 on: 11 July 2019, 13:01:42 »

When I started, we were still fixing Candlesticks (early phones) ;)

Virgin grew out of the smaller cable companies like NTL and Telewest.  But their coverage is minimal.  So for the vast, vast, vast majority of us, if we want a phone line, the "GPO" have to come and fit it. Unless you live in Hull.
Why would you want to do that?
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Re: Openreach?
« Reply #34 on: 11 July 2019, 13:06:33 »

When I started, we were still fixing Candlesticks (early phones) ;)

Virgin grew out of the smaller cable companies like NTL and Telewest.  But their coverage is minimal.  So for the vast, vast, vast majority of us, if we want a phone line, the "GPO" have to come and fit it. Unless you live in Hull.
Why would you want to do that?
Here we go again. Kingston upon Hull is a fine city, UK capital of culture don't you know?  ;D
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TheBoy

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Re: Openreach?
« Reply #35 on: 11 July 2019, 13:07:04 »

When I started, we were still fixing Candlesticks (early phones) ;)

Virgin grew out of the smaller cable companies like NTL and Telewest.  But their coverage is minimal.  So for the vast, vast, vast majority of us, if we want a phone line, the "GPO" have to come and fit it. Unless you live in Hull.
Why would you want to do that?
I'm sure Tiger Gonads likes it. Thats his neck of the woods?
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Re: Openreach?
« Reply #36 on: 11 July 2019, 13:09:22 »

When I started, we were still fixing Candlesticks (early phones) ;)

Virgin grew out of the smaller cable companies like NTL and Telewest.  But their coverage is minimal.  So for the vast, vast, vast majority of us, if we want a phone line, the "GPO" have to come and fit it. Unless you live in Hull.
Why would you want to do that?
Here we go again. Kingston upon Hull is a fine city, UK capital of culture don't you know?  ;D
So was Liverpool  ;D
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Re: Openreach?
« Reply #37 on: 11 July 2019, 13:13:52 »

I think you'll find that Virgin media grew from the likes of Telewest and the like who operated local cable TV networks and expanded into telephone services when BT got 'privatised'  ;)

Exactly right, and as we lived in Bristol at the time we suffered from pavements being dug up everywhere by Telewest.  BT nor Open Reach were not the contractors who did that work ;)
If you 'knew' that why the question about Virgin vans?

If I laid a media cable down your street, who do you think would be responsible for maintaining it? Openreach or me?

I'll give you a clue. It won't be Openreach.  ;)

Because it is those vans we see, today, in 2019. ;)

As for the cable in the street, I would not have a clue, as now contractors of all colours are digging up the roads for all the utility companies ;)  That is why I questioned TB, who knows these things, the question to understand who actually has the contract to maintain telephone lines as he suggested most lines are maintained by Open Reach / BT.
« Last Edit: 11 July 2019, 13:17:10 by Lizzie Zoom »
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Re: Openreach?
« Reply #38 on: 11 July 2019, 13:16:57 »

I think you'll find that Virgin media grew from the likes of Telewest and the like who operated local cable TV networks and expanded into telephone services when BT got 'privatised'  ;)

Exactly right, and as we lived in Bristol at the time we suffered from pavements being dug up everywhere by Telewest.  BT nor Open Reach were not the contractors who did that work ;)
If you 'knew' that why the question about Virgin vans?

If I laid a media cable down your street, who do you think would be responsible for maintaining it? Openreach or me?

I'll give you a clue. It won't be Openreach.  ;)

Because it is those vans we see, today, in 2019. ;)

As for the cable in the street, I would not have a clue, as now contractors of all colours are digging up the roads for all the utility companies ;)
Pop your brain in gear and think it through ;)
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Re: Openreach?
« Reply #39 on: 11 July 2019, 13:19:05 »

I think you'll find that Virgin media grew from the likes of Telewest and the like who operated local cable TV networks and expanded into telephone services when BT got 'privatised'  ;)

Exactly right, and as we lived in Bristol at the time we suffered from pavements being dug up everywhere by Telewest.  BT nor Open Reach were not the contractors who did that work ;)
If you 'knew' that why the question about Virgin vans?

If I laid a media cable down your street, who do you think would be responsible for maintaining it? Openreach or me?

I'll give you a clue. It won't be Openreach.  ;)

Because it is those vans we see, today, in 2019. ;)

As for the cable in the street, I would not have a clue, as now contractors of all colours are digging up the roads for all the utility companies ;)
Pop your brain in gear and think it through ;)

My brain in very much in gear thanks. To think through anything you still need the ACTUAL facts that somebody like TB knows about his industry.  I am not going to assume anything, as I think you do so often! ::) ::) :D :D :D ;)
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Re: Openreach?
« Reply #40 on: 11 July 2019, 13:27:00 »

well to add to the openreach thread here's yesterdays conversation with the engineer

engineer " hi i'll be there is 20 minutes to pull the cable through the duct"

me " great, we've got the duct here but only one problem"

engineer " what's that?"

me " its in a pile by my gate and not dug in"

engineer " what? thanks for telling me, i'll make some calls"


and guess what, SFA from openreach or BT again.  this is three months of a total farce of trying to get FTTP...  I am absolutely sure they are trying to get me to dig the duct in myself...
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Re: Openreach?
« Reply #41 on: 11 July 2019, 14:33:30 »

When I started, we were still fixing Candlesticks (early phones) ;)

Virgin grew out of the smaller cable companies like NTL and Telewest.  But their coverage is minimal.  So for the vast, vast, vast majority of us, if we want a phone line, the "GPO" have to come and fit it. Unless you live in Hull.
Why would you want to do that?
Here we go again. Kingston upon Hull is a fine city, UK capital of culture don't you know?  ;D
So was Liverpool  ;D
No. Liverpool was European capital of culture.  :)
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Re: Openreach?
« Reply #42 on: 11 July 2019, 14:49:03 »

When I started, we were still fixing Candlesticks (early phones) ;)

Virgin grew out of the smaller cable companies like NTL and Telewest.  But their coverage is minimal.  So for the vast, vast, vast majority of us, if we want a phone line, the "GPO" have to come and fit it. Unless you live in Hull.
Why would you want to do that?
Here we go again. Kingston upon Hull is a fine city, UK capital of culture don't you know?  ;D
So was Liverpool  ;D
No. Liverpool was European capital of culture.  :)
Even worse ;D
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Re: Openreach?
« Reply #43 on: 11 July 2019, 14:50:50 »

When I started, we were still fixing Candlesticks (early phones) ;)

Virgin grew out of the smaller cable companies like NTL and Telewest.  But their coverage is minimal.  So for the vast, vast, vast majority of us, if we want a phone line, the "GPO" have to come and fit it. Unless you live in Hull.
Why would you want to do that?
Here we go again. Kingston upon Hull is a fine city, UK capital of culture don't you know?  ;D
So was Liverpool  ;D
No. Liverpool was European capital of culture:)

It is a great all round City! 8) 8) 8) :y :y
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Re: Openreach?
« Reply #44 on: 11 July 2019, 15:14:35 »

When I started, we were still fixing Candlesticks (early phones) ;)

Virgin grew out of the smaller cable companies like NTL and Telewest.  But their coverage is minimal.  So for the vast, vast, vast majority of us, if we want a phone line, the "GPO" have to come and fit it. Unless you live in Hull.
Why would you want to do that?
Here we go again. Kingston upon Hull is a fine city, UK capital of culture don't you know?  ;D
So was Liverpool  ;D
No. Liverpool was European capital of culture:)

It is a great all round City! 8) 8) 8) :y :y
European capital of culture, European football champions......say no more  ;D
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Re: Openreach?
« Reply #45 on: 11 July 2019, 16:23:09 »

When I started, we were still fixing Candlesticks (early phones) ;)

Virgin grew out of the smaller cable companies like NTL and Telewest.  But their coverage is minimal.  So for the vast, vast, vast majority of us, if we want a phone line, the "GPO" have to come and fit it. Unless you live in Hull.
Why would you want to do that?
Here we go again. Kingston upon Hull is a fine city, UK capital of culture don't you know?  ;D
So was Liverpool  ;D
No. Liverpool was European capital of culture:)

It is a great all round City! 8) 8) 8) :y :y
European capital of culture, European football champions......say no more  ;D

With no less than TWO* great teams within sight of each other!! ;D ;D ;D ;D ;D

* Yes, I know, the city is split on that one and will only accept either The Reds or The Blues!!  "Come on you Reds!!"   ;D ;D ;D ;)
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Re: Openreach?
« Reply #46 on: 13 July 2019, 10:45:33 »

My brain in very much in gear thanks. To think through anything you still need the ACTUAL facts that somebody like TB knows about his industry.  I am not going to assume anything, as I think you do so often! ::) ::) :D :D :D ;)
My job is to make sure "the Internet works". Not the local loop - That's Openreach's (or Virgin is available in your area (unlikely) or KCOM (formally Kingston Communications) if you live in Hull.

Note, other than currently being wholly owned by BT Group, Openreach is nothing to do with BT - they are 2 entirely separate entities who are legally not allowed to talk to each other.
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Re: Openreach?
« Reply #47 on: 13 July 2019, 12:15:37 »

My brain in very much in gear thanks. To think through anything you still need the ACTUAL facts that somebody like TB knows about his industry.  I am not going to assume anything, as I think you do so often! ::) ::) :D :D :D ;)
My job is to make sure "the Internet works". Not the local loop - That's Openreach's (or Virgin is available in your area (unlikely) or KCOM (formally Kingston Communications) if you live in Hull.

Note, other than currently being wholly owned by BT Group, Openreach is nothing to do with BT - they are 2 entirely separate entities who are legally not allowed to talk to each other.
Like any good marriage...
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