Omega Owners Forum

Please login or register.

Login with username, password and session length
Advanced search  

News:

Welcome to OOF

Pages: 1 2 3 [All]   Go Down

Author Topic: Gay of E  (Read 577 times)

0 Members and 1 Guest are viewing this topic.

TheBoy

  • Administrator
  • *********
  • Offline Offline
  • Gender: Male
  • Brackley, Northants
  • Posts: 99334
  • Millennium Man
    • The missus mad
    • View Profile
Gay of E
« on: 08 August 2019, 16:59:42 »

This weeks 4 items...

2 are faulty
1 is fake and doesn't actually fit where its designed to go
1 looks OK


On the upside, all have turned up within the expected time.

Of the 3 faulty/fake, I can only get a response from one seller, who claimed it was fine, and has now since gone quiet since I sent the photos.

Of those 3, ebay will allow me to return 2 using their system. The other, although I specified from UK I got a Chinese paypal receipt, I suspect they are expecting me to cough the cost of return, and I bet that return address will end up being China.

Logged
I don't tolerate bickering, and I'm always grumpy.
And Lizzie Zoom says I'm a heartless bastid...and she's absolutely correct!

Shackeng

  • Omega Lord
  • *******
  • Offline Offline
  • Gender: Male
  • Ramsbury
  • Posts: 7182
    • 3.2 Elite 2.0 TitX Mondeo
    • View Profile
Re: Gay of E
« Reply #1 on: 08 August 2019, 17:14:15 »

Logged

dave the builder

  • Omega Baron
  • ******
  • Offline Offline
  • Gender: Male
  • Derbyshire
  • Posts: 2373
    • omega b2 2.6 cdxi
    • View Profile
Re: Gay of E
« Reply #2 on: 08 August 2019, 17:17:28 »

anything faulty or not as described can be refunded in full via paypal , open an ebay claim X3
so all 3 items can be refunded
sellers of fake or faulty items are responsible for return post
ask for a pre paid return label IF they want the faulty/fake item returned ,which most sellers don't ,because postage and hassle is not worth it ,
at least you are no longer on the delivery black-list *   ;D

*at the moment  ::)
 
Logged

TheBoy

  • Administrator
  • *********
  • Offline Offline
  • Gender: Male
  • Brackley, Northants
  • Posts: 99334
  • Millennium Man
    • The missus mad
    • View Profile
Re: Gay of E
« Reply #3 on: 08 August 2019, 17:30:33 »

https://www.which.co.uk/documents/doc/reject-a-faulty-item-letter-template--301767.doc

Covers it all really. :y
Reliant on the will of Paypal etc, because only one item is likely to be covered if I end up having to take it to small claims, as others are under 100.

That said, ebay usually come down on side of purchaser if the seller CBA to respond.


Although we're only talking a few hundred quid in total, its the hassle of it all.  I cant really afford to lose a few hundred quid but I could still eat, but so many people *really* cant afford to.

Scum. The lot of them.
Logged
I don't tolerate bickering, and I'm always grumpy.
And Lizzie Zoom says I'm a heartless bastid...and she's absolutely correct!

TheBoy

  • Administrator
  • *********
  • Offline Offline
  • Gender: Male
  • Brackley, Northants
  • Posts: 99334
  • Millennium Man
    • The missus mad
    • View Profile
Re: Gay of E
« Reply #4 on: 08 August 2019, 17:57:00 »

Well, the chinky seller is insistent I send back this 20 item at my expense (13.50), and the address given is unreadable by the UK delivery companies, as you cant even make out a country.

Lets see how this pans out.  But its all just hassle  >:(
Logged
I don't tolerate bickering, and I'm always grumpy.
And Lizzie Zoom says I'm a heartless bastid...and she's absolutely correct!

Andy B

  • Get A Life!!
  • **********
  • Offline Offline
  • Gender: Male
  • Bury Lancs
  • Posts: 36404
    • R320 TDM850 SmartRoadster
    • View Profile
Re: Gay of E
« Reply #5 on: 08 August 2019, 17:57:19 »

....

That said, ebay usually come down on side of purchaser if the seller CBA to respond.


Although we're only talking a few hundred quid in total, its the hassle of it all.  I cant really afford to lose a few hundred quid but I could still eat, but so many people *really* cant afford to.

Scum. The lot of them.

Though I've only ever had problems with a seller once, eBay were very good & froze the seller's account until she sorted it out. My daughter bought a pair of shoes on my account (honest guv!) and though they were described as size 6, they were in fact only size 5. I gave the seller the chance to sort it, but her reply was 'I don't do refunds!!!'
She refunded me in the end.  :y :y :y
Logged

Andy B

  • Get A Life!!
  • **********
  • Offline Offline
  • Gender: Male
  • Bury Lancs
  • Posts: 36404
    • R320 TDM850 SmartRoadster
    • View Profile
Re: Gay of E
« Reply #6 on: 08 August 2019, 17:58:31 »

Well, the chinky seller is insistent I send back this 20 item at my expense (13.50), and the address given is unreadable by the UK delivery companies, as you cant even make out a country.

Lets see how this pans out.  But its all just hassle  >:(

Raise a complaint via eBay & let them sort it.
Logged

TheBoy

  • Administrator
  • *********
  • Offline Offline
  • Gender: Male
  • Brackley, Northants
  • Posts: 99334
  • Millennium Man
    • The missus mad
    • View Profile
Re: Gay of E
« Reply #7 on: 08 August 2019, 18:01:20 »

Well, the chinky seller is insistent I send back this 20 item at my expense (13.50), and the address given is unreadable by the UK delivery companies, as you cant even make out a country.

Lets see how this pans out.  But its all just hassle  >:(

Raise a complaint via eBay & let them sort it.
Aye ;)
Logged
I don't tolerate bickering, and I'm always grumpy.
And Lizzie Zoom says I'm a heartless bastid...and she's absolutely correct!

TheBoy

  • Administrator
  • *********
  • Offline Offline
  • Gender: Male
  • Brackley, Northants
  • Posts: 99334
  • Millennium Man
    • The missus mad
    • View Profile
Re: Gay of E
« Reply #8 on: 08 August 2019, 18:03:31 »

I've had this same egay account since egay rebranded from its previous name, must be a good 20yrs.  And year by year, it just goes down the shitter even further :(
Logged
I don't tolerate bickering, and I'm always grumpy.
And Lizzie Zoom says I'm a heartless bastid...and she's absolutely correct!

Andy B

  • Get A Life!!
  • **********
  • Offline Offline
  • Gender: Male
  • Bury Lancs
  • Posts: 36404
    • R320 TDM850 SmartRoadster
    • View Profile
Re: Gay of E
« Reply #9 on: 08 August 2019, 18:12:08 »

I've had this same egay account since egay rebranded from its previous name, must be a good 20yrs.  And year by year, it just goes down the shitter even further :(

 ;D ;D ;D ;D You love it really  ::)
Logged

Varche

  • Omega Queen
  • ********
  • Offline Offline
  • Gender: Male
  • middle of Andalucia
  • Posts: 11596
  • Emeritus Omega owner, found it
    • Golf Estate and 4x4 bus
    • View Profile
Re: Gay of E
« Reply #10 on: 08 August 2019, 18:16:08 »

A few years back we bought a small consignment of usb memory sticks from DH Gate in Chna.

They arrived fine but turned out to be clever fakes. I.e. looked big capacity but were small tricked up to appear big.

Applied for and got a full refund including return postage on the condition that we sent them back. Got the return address in CHINESE which we replicated as best we could.  We put our address on as senders.

Months later the package came back to us , with a Chinese label saying address unkown.

We get naffed off with Ebay sellers claiming to be UK sellers then the delivery comes from China.
Logged
My doctor has diagnosed me as paranoid. I wonder who else he has told?

dave the builder

  • Omega Baron
  • ******
  • Offline Offline
  • Gender: Male
  • Derbyshire
  • Posts: 2373
    • omega b2 2.6 cdxi
    • View Profile
Re: Gay of E
« Reply #11 on: 08 August 2019, 18:27:43 »

Inspired by your thread , I have just ordered .....
A replacement convex wing mirror glass,
A personalized house number plaque,
A Venetian bind,
An OBD2 extension lead,
A HD dash cam,
A code reader,

ALL from Ebay 
thanks for the recommendation  :y
 
Logged

TheBoy

  • Administrator
  • *********
  • Offline Offline
  • Gender: Male
  • Brackley, Northants
  • Posts: 99334
  • Millennium Man
    • The missus mad
    • View Profile
Re: Gay of E
« Reply #12 on: 08 August 2019, 18:55:39 »

Inspired by your thread , I have just ordered .....
A replacement convex wing mirror glass,
A personalized house number plaque,
A Venetian bind,
An OBD2 extension lead,
A HD dash cam,
A code reader,

ALL from Ebay 
thanks for the recommendation  :y
I'm just ordering her a new USB fan (she aint allowed mains powered fans at her place), and I don't think I can repair hers yet again, it is just worn out ;D.

Hoping the (single) one I've found is identical to the one that's knackered, as most of them she has had couldn't blow a spec of dust away. It looks the same, except colour, but the image is a bit crap.

Its from egay. What could possibly go wrong ;D
Logged
I don't tolerate bickering, and I'm always grumpy.
And Lizzie Zoom says I'm a heartless bastid...and she's absolutely correct!

Nick W

  • Omega Lord
  • *******
  • Online Online
  • Gender: Male
  • Chatham, Kent
  • Posts: 7260
  • Rover Metro 1.8VVC
    • 3.0l Elite estate
    • View Profile
Re: Gay of E
« Reply #13 on: 08 August 2019, 19:02:46 »

I'm just ordering her a new USB fan (she aint allowed mains powered fans at her place), and I don't think I can repair hers yet again, it is just worn out ;D .

Hoping the (single) one I've found is identical to the one that's knackered, as most of them she has had couldn't blow a spec of dust away. It looks the same, except colour, but the image is a bit crap.

Its from egay. What could possibly go wrong ;D


For most of us? Nothing.
For you? God knows ;D
Logged

dave the builder

  • Omega Baron
  • ******
  • Offline Offline
  • Gender: Male
  • Derbyshire
  • Posts: 2373
    • omega b2 2.6 cdxi
    • View Profile
Re: Gay of E
« Reply #14 on: 08 August 2019, 19:05:23 »


I'm just ordering her a new USB fan (she aint allowed mains powered fans at her place),

Probably not allowed mains power due to the company needing all appliances to be PAT tested  :y
these clicky are not mains powered and blow quite well  :y
Logged

TheBoy

  • Administrator
  • *********
  • Offline Offline
  • Gender: Male
  • Brackley, Northants
  • Posts: 99334
  • Millennium Man
    • The missus mad
    • View Profile
Re: Gay of E
« Reply #15 on: 08 August 2019, 19:16:33 »


I'm just ordering her a new USB fan (she aint allowed mains powered fans at her place),

Probably not allowed mains power due to the company needing all appliances to be PAT tested  :y
these clicky are not mains powered and blow quite well  :y
Its actually not the PAT, its silly local mindless management misunderstanding.  Essentially she hotdesks, although she doesn't.


Your suggestion is :y, I'll get her some ear defenders as well ;D
Logged
I don't tolerate bickering, and I'm always grumpy.
And Lizzie Zoom says I'm a heartless bastid...and she's absolutely correct!

TheBoy

  • Administrator
  • *********
  • Offline Offline
  • Gender: Male
  • Brackley, Northants
  • Posts: 99334
  • Millennium Man
    • The missus mad
    • View Profile
Re: Gay of E
« Reply #16 on: 08 August 2019, 19:18:24 »

I'm just ordering her a new USB fan (she aint allowed mains powered fans at her place), and I don't think I can repair hers yet again, it is just worn out ;D .

Hoping the (single) one I've found is identical to the one that's knackered, as most of them she has had couldn't blow a spec of dust away. It looks the same, except colour, but the image is a bit crap.

Its from egay. What could possibly go wrong ;D


For most of us? Nothing.
For you? God knows ;D
Yeah, I know, I'm demanding.  I expect stuff to:

a) Turn up
b) Work


I know I'm far too optimistic.
Logged
I don't tolerate bickering, and I'm always grumpy.
And Lizzie Zoom says I'm a heartless bastid...and she's absolutely correct!

Doctor Gollum

  • Omega Queen
  • ********
  • Offline Offline
  • Gender: Male
  • In a colds and darks puddleses
  • Posts: 13520
  • If you can't eat them, join them...
    • Feetses.
    • View Profile
Re: Gay of E
« Reply #17 on: 08 August 2019, 22:01:38 »

I'm just ordering her a new USB fan (she aint allowed mains powered fans at her place), and I don't think I can repair hers yet again, it is just worn out ;D .

Hoping the (single) one I've found is identical to the one that's knackered, as most of them she has had couldn't blow a spec of dust away. It looks the same, except colour, but the image is a bit crap.

Its from egay. What could possibly go wrong ;D


For most of us? Nothing.
For you? God knows ;D
Yeah, I know, I'm demanding.  I expect stuff to:

a) Turn up
b) Work


I know I'm far too optimistic.
Apparently far too much to ask from employees these days.

I have heard it suggested that you should treat every job as though you are self employed and your business depends on it. Works for me.

The mentality of some of the people I encounter at work is embarrassing. And really frustrating.

Of course it's the companies' fault* that everyone gets put upon and nothing to do with the fact that it's the busiest month of the year ::)

*It is the companies' fault that they employ shit, whiny, lazy arsed staff with no work ethic, but that's a slightly different issue  :-X
Logged
Onanists always think outside the box.

henryd

  • Moaning Haddock Head
  • *
  • Offline Offline
  • Gender: Male
  • west cornwall
  • Posts: 8146
  • VW Touareg R5 tdi Auto
    • View Profile
Re: Gay of E
« Reply #18 on: 08 August 2019, 22:52:56 »

I'm just ordering her a new USB fan (she aint allowed mains powered fans at her place), and I don't think I can repair hers yet again, it is just worn out ;D .

Hoping the (single) one I've found is identical to the one that's knackered, as most of them she has had couldn't blow a spec of dust away. It looks the same, except colour, but the image is a bit crap.

Its from egay. What could possibly go wrong ;D


For most of us? Nothing.
For you? God knows ;D

I was thinking same,I buy loads off the bay without issue :y
Logged
other rides 
  Saab 9-5 Aero HOT estate,Focus 1.6 mk2,Pug 306 cabriolet
  Sterling elite trekker pikey wagon

Rods2

  • Omega Lord
  • *******
  • Offline Offline
  • Gender: Male
  • Sandhurst Berkshire
  • Posts: 7415
    • 1999 3.0 Elite Estate
    • View Profile
Re: Gay of E
« Reply #19 on: 10 August 2019, 01:31:47 »

The good thing about TB buying ALL of the duff stuff of Egay is that the rest of us very rarely have any problems. Once TB decides he is no longer going to buy all the duff stuff I will have to be a bit more wary. :P I typically buy at least one or more item every week as they are faster, more reliable & have cheaper postage rates than Amazon & a much better, stricter feedback system. I normally only order from Amazon once a month or so with maybe an item or two tacked on to my monthly book order, saved from not paying the TV tax or any subscription to any of the mind numbing, time waster, TV subscription channels.

Week before last it was a video door bell & bluetooth chime unit for ~30 which works really well where I can remotely talk & view anybody anywhere on my iPhone. A USB lithium battery charger, two lithium batteries from a UK distributor, to replace the batteries in two 'sealed' Aldi rechargeable torches, where the batteries had failed. Brute force & two stilsons broke the Locktighted threaded joints. :y Two decent USB rechargeable aluminum torches on a 6 bid (I was the only bidder) where I think he bought them for a holiday & they didn't turn up in time, so I got them at about 1/2 price. This week a plant LED light as I didn't buy & plant my Carolina Reaper chilli seeds until March, so I think I will need to bring them inside & bring on in the autumn. Next year I will start the seeds, with other chilli & sweet peppers, as normal, at the end of January, inside in an electric propagator & use the lamp to bring them on until it it warm enough in May to put them in my greenhouse.
Logged
US Fracking and Saudi Arabia defending its market share = The good news of an oil glut, lower and lower prices for us and squeaky bum time for Putin!

2boxerdogs

  • Guest
Re: Gay of E
« Reply #20 on: 10 August 2019, 08:02:56 »

Stopped buying of eBay some time ago now, too many fake items being reported, there was a programme on one of the sky channels recently which showed the lengths these sellers go to trying to make the items appear as genuine as possible, at the end of the day you get what you pay for.
« Last Edit: 10 August 2019, 08:05:01 by Tilbo »
Logged

dave the builder

  • Omega Baron
  • ******
  • Offline Offline
  • Gender: Male
  • Derbyshire
  • Posts: 2373
    • omega b2 2.6 cdxi
    • View Profile
Re: Gay of E
« Reply #21 on: 10 August 2019, 08:09:41 »

Stopped buying of eBay some time ago now, too many fake items being reported, there was a programme on one of the sky channels recently which showed the lengths these sellers go to trying to make the items appear as genuine as possible, at the end of the day you get what you pay for.
just order cheap Chinese tat then , not over-priced branded Chinese tat   :y
Logged

dave the builder

  • Omega Baron
  • ******
  • Offline Offline
  • Gender: Male
  • Derbyshire
  • Posts: 2373
    • omega b2 2.6 cdxi
    • View Profile
Re: Gay of E
« Reply #22 on: 10 August 2019, 09:59:31 »


A replacement convex wing mirror glass, ETA monday / Tuesday
A personalized house number plaque, Delivered excellent quality clicky
A Venetian bind, ETA Tuesday royal mail
An OBD2 extension lead, Delivered
A HD dash cam, ETA monday yodel
A code reader, out for delivery today yodel
Logged

TheBoy

  • Administrator
  • *********
  • Offline Offline
  • Gender: Male
  • Brackley, Northants
  • Posts: 99334
  • Millennium Man
    • The missus mad
    • View Profile
Re: Gay of E
« Reply #23 on: 10 August 2019, 10:07:30 »

Stopped buying of eBay some time ago now, too many fake items being reported, there was a programme on one of the sky channels recently which showed the lengths these sellers go to trying to make the items appear as genuine as possible, at the end of the day you get what you pay for.
A report from about 10yrs ago showed that virtually all* branded goods on ebay were fake


*Long since lost the report, but it was something mental like 90%
Logged
I don't tolerate bickering, and I'm always grumpy.
And Lizzie Zoom says I'm a heartless bastid...and she's absolutely correct!

TheBoy

  • Administrator
  • *********
  • Offline Offline
  • Gender: Male
  • Brackley, Northants
  • Posts: 99334
  • Millennium Man
    • The missus mad
    • View Profile
Re: Gay of E
« Reply #24 on: 10 August 2019, 10:09:52 »

Well, surprisingly, the Chinky seller of the 20 cable has come good, and has sent me the money to return it for a refund (though I've copped the Paypal fee).

Other 2 are in the Resolution Center.
Logged
I don't tolerate bickering, and I'm always grumpy.
And Lizzie Zoom says I'm a heartless bastid...and she's absolutely correct!

TheBoy

  • Administrator
  • *********
  • Offline Offline
  • Gender: Male
  • Brackley, Northants
  • Posts: 99334
  • Millennium Man
    • The missus mad
    • View Profile
Re: Gay of E
« Reply #25 on: 10 August 2019, 10:11:03 »

I supposed I'd had 2 or 3 weeks of minimal hassle with ebay, so I was due a batch of shite :(
Logged
I don't tolerate bickering, and I'm always grumpy.
And Lizzie Zoom says I'm a heartless bastid...and she's absolutely correct!

dave the builder

  • Omega Baron
  • ******
  • Offline Offline
  • Gender: Male
  • Derbyshire
  • Posts: 2373
    • omega b2 2.6 cdxi
    • View Profile
Re: Gay of E
« Reply #26 on: 10 August 2019, 10:41:18 »

Well, surprisingly, the Chinky seller of the 20 cable has come good, and has sent me the money to return it for a refund (though I've copped the Paypal fee).

Other 2 are in the Resolution Center.
they should have sent you a prepaid postage label ,costing you just the price of printing 1 page
and being a computer person, your draft printer should be cheap on consumables
for balck and white printing I have a crappy brother HL-2030 laser which you can dump black powder (not the explosive type  :P) in and off you go again for lots more printing  ;D
yes, I am a cheapskate  :D
Logged

TheBoy

  • Administrator
  • *********
  • Offline Offline
  • Gender: Male
  • Brackley, Northants
  • Posts: 99334
  • Millennium Man
    • The missus mad
    • View Profile
Re: Gay of E
« Reply #27 on: 10 August 2019, 12:03:00 »

they should have sent you a prepaid postage label ,costing you just the price of printing 1 page
Some sellers don't use the standard ebay return system, hence the hassles here.  Sadly, at the time of purchase, you don't know if they do or don't, which is a shame, as the ebay system is less hassle - though even that means 10 miles of my petrol and 30 mins of my time on a Saturday morning.
Logged
I don't tolerate bickering, and I'm always grumpy.
And Lizzie Zoom says I'm a heartless bastid...and she's absolutely correct!

TheBoy

  • Administrator
  • *********
  • Offline Offline
  • Gender: Male
  • Brackley, Northants
  • Posts: 99334
  • Millennium Man
    • The missus mad
    • View Profile
Re: Gay of E
« Reply #28 on: Yesterday at 09:16:21 »

*Sigh*, another crap week of egay.  Even Mrs TB is getting sick of it, trying to buy a specific type of USB fan to replace her knackered one that I've bodged once too often.  She's trying to find one from anywhere other than egay now, as she's sick of them not working when they arrive.

My Chinky seller has disappeared off the face of the earth, over that cable.  The replacement cable I bought from a UK seller has a faulty latch, so needs to go back.  And I raised yet another resolution center job for a aprt from my printer than hasn't turned up.


Grrr
Logged
I don't tolerate bickering, and I'm always grumpy.
And Lizzie Zoom says I'm a heartless bastid...and she's absolutely correct!

Lizzie Zoom

  • Omega Baron
  • ******
  • Offline Offline
  • Gender: Female
  • Ashford, Kent
  • Posts: 4564
    • Omega 3.2 V6 ELITE 2003
    • View Profile
Re: Gay of E
« Reply #29 on: Yesterday at 12:22:18 »

*Sigh*, another crap week of egay.  Even Mrs TB is getting sick of it, trying to buy a specific type of USB fan to replace her knackered one that I've bodged once too often.  She's trying to find one from anywhere other than egay now, as she's sick of them not working when they arrive.

My Chinky seller has disappeared off the face of the earth, over that cable.  The replacement cable I bought from a UK seller has a faulty latch, so needs to go back.  And I raised yet another resolution center job for a aprt from my printer than hasn't turned up.


Grrr

My God, you have some bad luck with internet buying TB! :o :o :o

How about trying Amazon?  Mind you, seeing how unlucky you are, you will still have problems! ::) ::) ::) :P

Perhaps you should go back to using those real brick shops you have praised so loudly ;D ;D ;D ;D ;)
Logged

dave the builder

  • Omega Baron
  • ******
  • Offline Offline
  • Gender: Male
  • Derbyshire
  • Posts: 2373
    • omega b2 2.6 cdxi
    • View Profile
Re: Gay of E
« Reply #30 on: Yesterday at 13:22:07 »

all of my stuff turned up early apart from the dash camera  :(

not Ebays fault though
I tracked it via Yodel tracking to local depot and it was due delivery monday
Monday afternoon Yodel changed the status to "Sorry we missed you. We've left you a calling card" which they did not leave a card,
nor did they actually come to my house , I was in , I also checked my CCTV to be 100% sure  >:(
I contacted Yodel, who said they would deliver Tuesday
Tuesday tracking did NOT say "out for delivery"   >:(
contacted Yodel again , "seems we have not scanned the parcel for quite a while"
so you've lost it then ? "NO, we will do a depot wide search" *which to me says lost  ;D
then the cheeky Tw@s changed the tracking status to " Thanks for choosing a new date. See you soon!"  >:( :(
tracking on another site said "Aberdeen home delivery" at one stage
I contacted the ebay seller now and he will contact yodel

I ordered another camera and a dash cam on Wednesday evening from other ebay sellers
one came yesterday , the other was delivered today  :)

so, for the first time in a long time I had an issue
but due to the knob jockeys at Yodel , not ebay
Logged

TheBoy

  • Administrator
  • *********
  • Offline Offline
  • Gender: Male
  • Brackley, Northants
  • Posts: 99334
  • Millennium Man
    • The missus mad
    • View Profile
Re: Gay of E
« Reply #31 on: Yesterday at 15:48:13 »

s'only ebay that's a problem (and Amazon Marketplace).  Its been getting progressively worse for the last few years.
Logged
I don't tolerate bickering, and I'm always grumpy.
And Lizzie Zoom says I'm a heartless bastid...and she's absolutely correct!
Pages: 1 2 3 [All]   Go Up
 

Page created in 0.159 seconds with 21 queries.