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Author Topic: Samsung phone help  (Read 1398 times)

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Migalot

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Samsung phone help
« on: 23 October 2023, 14:26:53 »

I have a Samsung Galaxy S20FE.
Two of my contacts, irritatingly, don't have WhatsApp so I can only communicate with them using the standard Messages app. If I need to send them a picture (as i did this morning), it always fails to send. I have cleared the cache, turned off Wi-Fi and switched on "Use mobile data", but it still won't send a photo. >:(
Anyone got a solution?

TIA
 
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Marks DTM Calib

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Re: Samsung phone help
« Reply #1 on: 23 October 2023, 14:45:23 »

Sending a photo via messages is a multimedia function (multimedia messaging service MMS), many phones have this disabled as most of the operators charge circa 50p per picture sent! Same is true if you have a charge cap on the account.

Might be better using email if they are still living in the dark ages  :y
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Viral_Jim

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Re: Samsung phone help
« Reply #2 on: 25 October 2023, 07:59:15 »

Or uploading the picture to an image hosting site and messaging them the link. Depending on the exact nature of their technical limitations  ;D
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Migalot

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Re: Samsung phone help
« Reply #3 on: 25 October 2023, 17:13:18 »

Thanks guys!

Spoke to a 3 techie (by chance) and he told me to get an App to reduce the photo size to 300kb.

It works!  :y
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