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General Discussion Area / Re: Ageas home contents insurance- shysters!
« on: 19 October 2020, 18:05:11 »Two months ago my son accidentally pierced the refrigerant pipe in our freezer, causing it to fail. I completed the online claim form, stating clearly the cause of the damage and there ensued a series of delaying, incommunicative emails. My broker could not get them to respond effectively AND FINALLY THEY DISMISSED MY CLAIM, SAYING THAT i WAS NOT COVERED FOR ACCIDENTAL DAMAGE!
Had I been told that such damage was not covered back in August, I would have beeen spared a lot of unwelcome stress and effort, which, given my health issues, I could well have done without.
Just what exactly is covered if not accidental damage? Wear and tear would be excluded also, so that doesn't leave much else!
Once again, an insurance company is happy to collect premiums, but very reluctant to pay out and will try anything to avoid doing so.
Ron.
Other than "accidental damage" the major factors covered are fire, theft (ok unlikely for a freezer), and flood. Options for freezers may also include contents under power failure circumstances....... the small print and the premium paid are the indicators of how many circumstances are "covered" ......
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