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Author Topic: Idiocy and customer service.  (Read 2038 times)

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GastronomicKleptomaniac

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Idiocy and customer service.
« on: 14 May 2021, 18:14:16 »

So. Booked an eye appointment online. Relatively short notice but it looked like the only slot available so I thought I was in luck. Right the way through the process... Showed as available, got the email confirmation.

Make my merry way down to the local town of brilliance and delight (or what has in my absence become the set of a low-budget zombie apocalypse film)... Literally ran out of things to look at so went in a little bit earlier than my appointment.

"I'm here for my contact lens check" "they've all been cancelled" "have they now" "yes, the optician is ill" "well, it let me book it" "didn't you get a phone call? They've called everyone."

..."yes. Actually I did get a phone call telling me it was cancelled. I just thought I'd give up an hour of my time to come here today, park up, cross my fingers that the car is still there and not alight... walk through the desolate wasteland that used to be the high street... To have this scintillating exchange. I find it the best use of my time, never mind the multiple jobs I could be doing while the weather holds. For oppss sake".

Suffice to say I will be changing opticians. I can't remember the last time they did anything other than make a complete Horlicks of anything I needed...
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Field Marshal Dr. Opti

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Re: Idiocy and customer service.
« Reply #1 on: 14 May 2021, 18:22:16 »

The approach of the optician seems short-sighted to me. ::)
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Field Marshal Dr. Opti

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Re: Idiocy and customer service.
« Reply #2 on: 14 May 2021, 18:23:07 »

I do hope you didn't make a spectacle of yourself. ::)
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STEMO

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Re: Idiocy and customer service.
« Reply #3 on: 14 May 2021, 18:26:32 »

I'd have gone to the nearest pub and had a couple of glasses.
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Field Marshal Dr. Opti

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Re: Idiocy and customer service.
« Reply #4 on: 14 May 2021, 18:28:22 »

I'd have gone to the nearest pub and had a couple of glasses.

A couple of glasses? Is that the same as a pair of glasses. :)
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STEMO

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Re: Idiocy and customer service.
« Reply #5 on: 14 May 2021, 18:29:09 »

I'd have gone to the nearest pub and had a couple of glasses.

A couple of glasses? Is that the same as a pair of glasses. :)
That was the implication, old boy.
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Field Marshal Dr. Opti

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Re: Idiocy and customer service.
« Reply #6 on: 14 May 2021, 18:32:06 »

I'd have gone to the nearest pub and had a couple of glasses.

A couple of glasses? Is that the same as a pair of glasses. :)
That was the implication, old boy.

After drowning my sorrows I'd go home and watch an old Bond film to cheer me up.

For four eyes only is my favourite. :)
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Nick W

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Re: Idiocy and customer service.
« Reply #7 on: 14 May 2021, 20:10:49 »

Life through a lens....
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Sir Tigger KC

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Re: Idiocy and customer service.
« Reply #8 on: 14 May 2021, 20:18:46 »

Strange that our Field Marshall Lord Dr Opti knows all the optician puns.  :-X                                     ::)

Talking of which.  I always wondered what the difference between an optician and optometrist is?  ???  :-\

I guess I'd have a twenty/twenty chance of getting it right..  :P                      Taxi!  ;D
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STEMO

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Re: Idiocy and customer service.
« Reply #9 on: 14 May 2021, 20:21:00 »

Strange that our Field Marshall Lord Dr Opti knows all the optician puns.  :-X                                     ::)

Talking of which.  I always wondered what the difference between an optician and optometrist is?  ???  :-\

I guess I'd have a twenty/twenty chance of getting it right..  :P                      Taxi!  ;D
You're not very inclusive, like wot I am, you forgot ophthalmologists.

I'm gettin good at being woke, me  ;D
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GastronomicKleptomaniac

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Re: Idiocy and customer service.
« Reply #10 on: 15 May 2021, 09:24:22 »

:D :D
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omegod

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Re: Idiocy and customer service.
« Reply #11 on: 15 May 2021, 09:41:09 »

These companies just fail to focus on the customer anymore
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Migv6 le Frog Fan

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Re: Idiocy and customer service.
« Reply #12 on: 15 May 2021, 10:29:04 »

Its the way of the world these days. Good service is the exception rather than the rule.
I try to accept it now instead of getting angry about it. Dont always manage it though.
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STEMO

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Re: Idiocy and customer service.
« Reply #13 on: 15 May 2021, 11:21:15 »

Just been into Asda opticians to make an appointment for half term for wifey. "Sorry, we're not doing appointments, I'll put her on the waiting list". Told her not to bother, we'd find a local one that was doing appointments. How long are they going to drag this out?
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Field Marshal Dr. Opti

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Re: Idiocy and customer service.
« Reply #14 on: 15 May 2021, 13:41:49 »

Just been into Asda opticians to make an appointment for half term for wifey. "Sorry, we're not doing appointments, I'll put her on the waiting list". Told her not to bother, we'd find a local one that was doing appointments. How long are they going to drag this out?

Just imagine what the country would be like if the black death had taken hold rather than this covid sniffle.
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Nick W

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Re: Idiocy and customer service.
« Reply #15 on: 15 May 2021, 14:02:32 »

Just been into Asda opticians to make an appointment for half term for wifey. "Sorry, we're not doing appointments, I'll put her on the waiting list". Told her not to bother, we'd find a local one that was doing appointments. How long are they going to drag this out?


I hear there's an accommodating optician near Barnard Castle...
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redelitev6

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Re: Idiocy and customer service.
« Reply #16 on: 15 May 2021, 14:35:28 »

I didn't "see" that coming  ;)
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Rangie

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Re: Idiocy and customer service.
« Reply #17 on: 15 May 2021, 17:04:34 »

Hold on the "Indian variant" is taking hold, haven't you heard ? All freedom now on the back burner as for appointments don't hold your breath..😂
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Re: Idiocy and customer service.
« Reply #18 on: 15 May 2021, 17:31:05 »

Hold on the "Indian variant" is taking hold, haven't you heard ? All freedom now on the back burner as for appointments don't hold your breath..😂

The Vindaflu?  ???  Careful you don't kill your Naan!  :D
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STEMO

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Re: Idiocy and customer service.
« Reply #19 on: 15 May 2021, 17:39:47 »

Hold on the "Indian variant" is taking hold, haven't you heard ? All freedom now on the back burner as for appointments don't hold your breath..😂

The Vindaflu?  ???  Careful you don't kill your Naan!  :D
;D ;D ;D
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Migv6 le Frog Fan

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Re: Idiocy and customer service.
« Reply #20 on: 15 May 2021, 18:39:31 »

You could slip into a Korma if you get that.
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GastronomicKleptomaniac

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Re: Idiocy and customer service.
« Reply #21 on: 15 May 2021, 18:56:56 »

It's OK, just need to get the Punjab...
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