Might have been more appropriate to discuss how poor we are at crisis management.
Airlines duck the issue of responsibility
Airport fails to tell folk what is going on
Yes it is difficult to find hotel beds, food, blankets but Britain is not a tin pot third world country ( except perhaps in The Boys eyes!). How difficult is it to bus/train affected customers to a different airport and operate from there?
Deja vu. Didnt we have this a few weeks back on the railways......
It's all well and good saying that Snr V, but how long does it take to get 110,000+ extra seats into the system?
Once the scale of the problem was clear, rail firms and National Express were doing what they could, Easyjet staff were still doing their best to rearrange passengers at 10pm last night, seen first hand, and the airport itself brings in a number of office staff to help support the operational terminal teams, many of them started at 3 am yesterday, a mere six hours after the situation kicked off. Incidentally this was around the time that the first diverted passengers began to arrive back at Gatwick in coaches.
The biggest problem is that with the potential to resume flights, it is prudent to keep passengers on aircraft for as long as that crew can legally work. That way the aircraft is ready to go rather than wasting a couple of hours trying to round everyone up to reboard.
Trouble is everyone is so quick to judge and moan about these situations from a position of complete ignorance that they don't have any idea as to the implications of what they are suggesting. These situations bring out the best and worst of human nature, and sadly you only see the negative stuff in the headlines...
On of the first flights to leave this morning was one of the seasonal Lapland runs.