Omega Owners Forum
Chat Area => General Discussion Area => Topic started by: Lizzie Zoom on 26 April 2019, 16:37:29
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Has anyone else seen the latest series of tv adverts for Burger King?
I am absolutely gob smacked about the awfulness of them as they show exactly what bad customer service is, and how not to treat those who venture onto your retail premises.
A potential customer in each advert is shown asking for a cheeseburger. Then it shows everyone in the Burger King, including staff looking utterly shocked and insulted that someone should ask for this (to me an implied reference to the McDonalds offering) and then the "customer" is seen being humiliated by being told "not to come back"!!! :o :o. Then the message is that you must ask for their version of a hamburger.
Now in the world of good customer service you NEVER make the customer feel humiliated and unwelcome. If a customer asks for something you do not offer then you make an alternative suggestion to win their business in a very competitive market. To advertise that a potential Burger King customer can be told to effectively "fxck off" and to not come back, by daring to ask for a product they do not do, being made to feel stupid, suggesting the customer is very wrong, is plain ridiculous and very bad retail practice.
Now, yes, I can see they were aiming to make a joke out of this, but this is 'dangerous to your business stuff', as Ratner found out. I do never use Burger King as I do not like their offering, preferring MD's, and this certainly makes me certain I will never use them if they are so unprofessional as this.
Whoever is their advertising agency and in house marketing team should be dismissed quickly. :o ::) ;)
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This morning for breakfast I had porridge with mixed fruit......... walnuts and brazil nuts followed by a banana.
For lunch I had tomato soup and granary bread.
Little wonder I am the perfect physical specimen and so attractive to women. :)
Tonight I shall have lean meat with vegetables. :y
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This morning for breakfast I had porridge with mixed fruit......... walnuts and brazil nuts followed by a banana.
For lunch I had tomato soup and granary bread.
Little wonder I am the perfect physical specimen and so attractive to women. :)
Tonight I shall have lean meat with vegetables. :y
And for late night supper Lord Opti? All served by your butler I assume ;D ;D ;D ;)
No, joking aside, if you do eat that every day you should live until you are 110! :-* :-* :-* :D ;)
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I rarely eat a BK or the other crappy processed meat.
KFC is the worst unless you like tough stringy chicken and a greasy coating. :y
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Perhaps we could have supper together Lizzie followed by.......... :-* :-* :-* :-* :-* :-*
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This morning for breakfast I had porridge with mixed fruit......... walnuts and brazil nuts followed by a banana.
For lunch I had tomato soup and granary bread.
Little wonder I am the perfect physical specimen and so attractive to women. :)
Tonight I shall have lean meat with vegetables. :y
And for late night supper Lord Opti? All served by your butler I assume ;D ;D ;D ;)
No, joking aside, if you do eat that every day you should live until you are 110! :-* :-* :-* :D ;)
My butler?
Yes. She is a good girl and will be 23 next week. ;D
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This morning for breakfast I had porridge with mixed fruit......... walnuts and brazil nuts followed by a banana.
For lunch I had tomato soup and granary bread.
Little wonder I am the perfect physical specimen and so attractive to women. :)
Tonight I shall have lean meat with vegetables. :y
And for late night supper Lord Opti? All served by your butler I assume ;D ;D ;D ;)
No, joking aside, if you do eat that every day you should live until you are 110! :-* :-* :-* :D ;)
My butler?
Yes. She is a good girl and will be 23 next week. ;D
;D ;D ;D :-* :-* :D
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Has anyone else seen the latest series of tv adverts for Burger King?
Its an ad, designed to be FF'd over
A potential customer in each advert is shown asking for a cheeseburger. Then it shows everyone in the Burger King, including staff looking utterly shocked and insulted that someone should ask for this (to me an implied reference to the McDonalds offering) and then the "customer" is seen being humiliated by being told "not to come back"!!! :o :o. Then the message is that you must ask for their version of a hamburger.
Technically, I suppose I'm still banned from KFC Oxford. Apparently I was manhandled out of the shop and thrown to the ground for demanding a Big Mac. I was a tad tipsy though, easy mistake to make.
as Ratner found out.
That was a very different thing, aimed at a different audience, and the quote taken massively out of context by mainstream media. Do not believe everything you read?
preferring MD's
I have plenty of cardboard in the garage, if ever I get hungry enough to feel I need Donalds. Has that authentic Donalds burger taste and texture. I will concede I do like their milkshakes, but no Donalds around here sell Milkshakes. Hence I never go.
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I see TB and Shami as natural vegans..... ::)
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Has anyone else seen the latest series of tv adverts for Burger King?
Its an ad, designed to be FF'd over
A potential customer in each advert is shown asking for a cheeseburger. Then it shows everyone in the Burger King, including staff looking utterly shocked and insulted that someone should ask for this (to me an implied reference to the McDonalds offering) and then the "customer" is seen being humiliated by being told "not to come back"!!! :o :o. Then the message is that you must ask for their version of a hamburger.
Technically, I suppose I'm still banned from KFC Oxford. Apparently I was manhandled out of the shop and thrown to the ground for demanding a Big Mac. I was a tad tipsy though, easy mistake to make.
as Ratner found out.
That was a very different thing, aimed at a different audience, and the quote taken massively out of context by mainstream media. Do not believe everything you read?
preferring MD's
I have plenty of cardboard in the garage, if ever I get hungry enough to feel I need Donalds. Has that authentic Donalds burger taste and texture. I will concede I do like their milkshakes, but no Donalds around here sell Milkshakes. Hence I never go.
All great replies and observations TB ;D ;D ;D :y
After your experience in KFC (I never use them) I recommend you do not now go into a Burger King!! ;D ;D ;)
No matter what Ratner actually said, believe me we in the retail management field at the time we predicted what would happen next. :)
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After your experience in KFC (I never use them) I recommend you do not now go into a Burger King!! ;D ;D ;)
I like the Colonel's secret recipe of 11 herbs and spices. Even if the chicken buckets give me the squits within 45mins. So I tend to stick to their meal deals - zinger burger, hot wings, beans, chips, drink, for £6. Or £12 if I'm really peckish ;)
No matter what Ratner actually said, believe me we in the retail management field at the time we predicted what would happen next. :)
Having been aware of the speech way before the media got hold of it - some here will know why - it was no different to any other informal event speech. I'm sure I've said worse at informal OOF gatherings.
But, yes, once the media found out and twisted the actual quote, and then futher misquoted it into "everything Ratners sell is crap", that was game over.
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Don't eat any of this junk type food , treat your body like a dustbin & you end up looking like one. Tonight I cooked a vegetable curry from scratch was delicious ..😉
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Don't eat any of this junk type food , treat your body like a dustbin & you end up looking like one. Tonight I cooked a vegetable curry from scratch was delicious ..😉
I'm not old enough to know what a dustbin is. We have those big things on wheels, and I'm fairly sure I don't look like that.
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Tonight, Mrs TB will swing past Spice Lounge, and get me some spicy ghee with goat in it.
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Which probably means I should get my arse out of the bath.
TTFN chaps and chapettes.
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After your experience in KFC (I never use them) I recommend you do not now go into a Burger King!! ;D ;D ;)
I like the Colonel's secret recipe of 11 herbs and spices. Even if the chicken buckets give me the squits within 45mins. So I tend to stick to their meal deals - zinger burger, hot wings, beans, chips, drink, for £6. Or £12 if I'm really peckish ;)
Last time I went to a KFC (in Ely, IIRC), I didn't even have my food within 45 minutes, let alone had it had any side-effects at the other end of my alimentary canal. When my order did finally arrive, I got the wrong stuff. If he expects me to ever come back, "the Colonel" needs to invest in some staff who know their @rse from their elbow. >:(
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.........
I never use Burger King as I do not like their offering, preferring MD's,
I like Burger King chips/fries better than the offerings that KFC are now churning out. Wheatley services is ideal as the two are next to each other, so I can tell KFC to keep their fries and get the nice fries from Burger King.
I often eat nourishing junk food when out and about. The Beemer has sport seats with the extension part which is handy for catching all of the crumbs. I then vacuum the gap when it's full I get home. ::)
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Last KFC I got was free. Because I point blank refused to pay for summat that took 40 minutes to arrive. And was wrong. Rather than telling me when I ordered it that they had no sweet corn, they elected to surprise me with extra chips. Having failed to appreciate that the original order contained no chips they were somewhat taken aback at my annoyance. :D
I would return there, as everything I actually ordered was freshly cooked inspite of the delivery time, but I wouldn't bother using the drive through unless you've an hour to kill... ::)
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I cant actually remember the last BK/Ronalds/KFC I had. Doubt it was this year.
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Don't eat any of this junk type food , treat your body like a dustbin & you end up looking like one. Tonight I cooked a vegetable curry from scratch was delicious ..😉
I'm not old enough to know what a dustbin is. We have those big things on wheels, and I'm fairly sure I don't look like that.
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What's with the ageist comments? My youngest Grandson knows what a dustbin is ,are you from a different planet ?😂
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Don't eat any of this junk type food , treat your body like a dustbin & you end up looking like one. Tonight I cooked a vegetable curry from scratch was delicious ..😉
I'm not old enough to know what a dustbin is. We have those big things on wheels, and I'm fairly sure I don't look like that.
.
What's with the ageist comments? My youngest Grandson knows what a dustbin is ,are you from a different planet ?😂
Must be why he can never get anything delivered then... ;D
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Don't eat any of this junk type food , treat your body like a dustbin & you end up looking like one. Tonight I cooked a vegetable curry from scratch was delicious ..😉
I'm not old enough to know what a dustbin is. We have those big things on wheels, and I'm fairly sure I don't look like that.
.
What's with the ageist comments? My youngest Grandson knows what a dustbin is ,are you from a different planet ?😂
Must be why he can never get anything delivered then... ;D
would you walk past this sign if you got minimum wage to deliver to TB towers :-\
(https://encrypted-tbn0.gstatic.com/images?q=tbn:ANd9GcQWrQ3t3W34s99qEqOk-KaaRFd9-KRiUaR9oIUpMTrLqLFiMPNF)
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The advert that gets me[I think it's for McD's] is where a café assistant is explaining to a customer what a flat white is and says it's one third coffee one third milk and two thirds bubbles ??? she then looks across at male colleague who nods in confirmation that she's correct :o Is there any wonder that kids today are thick when they've got adverts telling them such things as four thirds make a whole :-X
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It seems that Burger King have form for 'inappropriate' ads. ;D
https://www.thesun.co.uk/news/8821343/burger-king-racist-advert-vietnamese-chopsticks/
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"fake manufactured outrage" says it all! It is funny and more against white people's inability to handle chopstics properly, but the snowflakes don't/won't realise that.
What has happened to our sense of humour?
Ron.
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Don't eat any of this junk type food , treat your body like a dustbin & you end up looking like one. Tonight I cooked a vegetable curry from scratch was delicious ..😉
I'm not old enough to know what a dustbin is. We have those big things on wheels, and I'm fairly sure I don't look like that.
.
What's with the ageist comments? My youngest Grandson knows what a dustbin is ,are you from a different planet ?😂
Must be why he can never get anything delivered then... ;D
Ah? They deliver them to dustbins only? That could be it. I need a dustbin. One that looks just like me, because I once in a blue moon eat from a fast food outlet. So that's a dustbin that looks like Adonis.
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Don't eat any of this junk type food , treat your body like a dustbin & you end up looking like one. Tonight I cooked a vegetable curry from scratch was delicious ..😉
I'm not old enough to know what a dustbin is. We have those big things on wheels, and I'm fairly sure I don't look like that.
.
What's with the ageist comments? My youngest Grandson knows what a dustbin is ,are you from a different planet ?😂
I can, hand on my heart, say I have never owned a dustbin, despite buying my first house at 21, but then I am only 48 (I think).
I think the last time I saw a dustbin was one next to Ted Rogers back in the early 80s... ...unless you count those metal things with holes in that Wilko sell for bonfires.
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"fake manufactured outrage" says it all! It is funny and more against white people's inability to handle chopstics properly, but the snowflakes don't/won't realise that.
What has happened to our sense of humour?
Ron.
We bred millennials and do-gooders.
I wonder why In Sickness and In Health is no longer broadcast. Or It Aint Half Hot Mum. Or Love Thy Neighbour.
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:y :y :y
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"fake manufactured outrage" says it all! It is funny and more against white people's inability to handle chopstics properly, but the snowflakes don't/won't realise that.
What has happened to our sense of humour?
Ron.
We bred millennials and do-gooders.
I wonder why In Sickness and In Health is no longer broadcast. Or It Aint Half Hot Mum. Or Love Thy Neighbour.
The black and white minstrel show.
50% white.........50% black.......so equality in action...... :)
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I wonder if this would be shown on telly today?.....
https://www.youtube.com/watch?v=sls5H4xVHys
Ron.
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It seems that Burger King have form for 'inappropriate' ads. ;D
https://www.thesun.co.uk/news/8821343/burger-king-racist-advert-vietnamese-chopsticks/
I have written to Burger King and given them my professional observations and opinions. It will probably make sod all difference, but at least I tried to advise as I would have done in days past! ::) :D ;)
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Don't eat any of this junk type food , treat your body like a dustbin & you end up looking like one. Tonight I cooked a vegetable curry from scratch was delicious ..😉
I'm not old enough to know what a dustbin is. We have those big things on wheels, and I'm fairly sure I don't look like that.
.
What's with the ageist comments? My youngest Grandson knows what a dustbin is ,are you from a different planet ?😂
I can, hand on my heart, say I have never owned a dustbin, despite buying my first house at 21, but then I am only 48 (I think).
I think the last time I saw a dustbin was one next to Ted Rogers back in the early 80s... ...unless you count those metal things with holes in that Wilko sell for bonfires.
Yeah,pull the other one!! ::) ::) :D ;)
They, and the lorries designed to handle them, were not introduced fully until the late 1980's :)
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I wonder if this would be shown on telly today?.....
https://www.youtube.com/watch?v=sls5H4xVHys
Ron.
I'm such it would be fine, Ron.
All it needs is the big negro maid from Tom and Jerry.
........only ever saw her legs. ;)
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"fake manufactured outrage" says it all! It is funny and more against white people's inability to handle chopstics properly, but the snowflakes don't/won't realise that.
What has happened to our sense of humour?
Ron.
We bred millennials and do-gooders.
I wonder why In Sickness and In Health is no longer broadcast. Or It Aint Half Hot Mum. Or Love Thy Neighbour.
Do not forget Till death do us part :o :D ;)
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Curry and Chips, with the dear departed SpikeMilligan as "Pakki Paddy" - who else could get away with it?
Ron.
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It seems that Burger King have form for 'inappropriate' ads. ;D
https://www.thesun.co.uk/news/8821343/burger-king-racist-advert-vietnamese-chopsticks/
I have written to Burger King and given them my professional observations and opinions. It will probably make sod all difference, but at least I tried to advise as I would have done in days past! ::) :D ;)
Well that was a waste of time... If they actually wanted your opinion they would have paid for it ;D
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It seems that Burger King have form for 'inappropriate' ads. ;D
https://www.thesun.co.uk/news/8821343/burger-king-racist-advert-vietnamese-chopsticks/
I have written to Burger King and given them my professional observations and opinions. It will probably make sod all difference, but at least I tried to advise as I would have done in days past! ::) :D ;)
Well that was a waste of time... If they actually wanted your opinion they would have paid for it ;D
That's to say that BK are investing a lot of time and effort into their UK operation. ;)
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Curry and Chips, with the dear departed SpikeMilligan as "Pakki Paddy" - who else could get away with it?
Ron.
I remember Spike doing a Pakistani dalek, complete with massive towel on head. He shot a cat which, of course, did the old Dr Who negative film bit, and then, in the best dalek voice "PUT IT IN THE CURRY!" ;D
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https://youtu.be/C0n88tZQc4Q
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;D ;D ;D ;D I'd forgotten how funny that is.
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It seems that Burger King have form for 'inappropriate' ads. ;D
https://www.thesun.co.uk/news/8821343/burger-king-racist-advert-vietnamese-chopsticks/
I have written to Burger King and given them my professional observations and opinions. It will probably make sod all difference, but at least I tried to advise as I would have done in days past! ::) :D ;)
Well that was a waste of time... If they actually wanted your opinion they would have paid for it ;D
So you just sit back and take any shit thrown out by these companies; you, yeah sure!! ::) ::)
Any company worth their weight NEED feedback in this very competitive world, and to be fair Buger King actually have a "Feedback" site on the web, which I used. :D ;)
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When it comes to fast food, I make and informed decision based on my previous experience and what I fancy at the time... McDonald's usually wins as they don't inflate their prices to suit the location, although BK do 'make' nicer burgers...
Equally, I won't buy a gizmo off ebay for a quid and then cry because it doesn't work... Mostly because I wouldn't expect it to work and therefore wouldn't buy it in the first place ::)
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;D ;D ;D ;D I'd forgotten how funny that is.
You should be put in the curry for saying that. ::)
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......and your mutt.
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......and your mutt.
Watch it Opti!! :o :o
I'll report you to the RSPCA for even suggesting that ;D ;D ;D ;)
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......and your mutt.
Watch it Opti!! :o :o
I'll report you to the RSPCA for even suggesting that ;D ;D ;D ;)
He's had more dogs than me. :)
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......and your mutt.
Watch it Opti!! :o :o
I'll report you to the RSPCA for even suggesting that ;D ;D ;D ;)
He's had more dogs than me. :)
Now I can quite believe that as Lord Opti seems to be not that fussy. As long as it has tits and a bum he is happy!! :o :o ;D ;D ;D ;)
Sorry Opti, I couldn't resist!! :-* :-* :-*
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When it comes to fast food, I make and informed decision based on my previous experience and what I fancy at the time... McDonald's usually wins as they don't inflate their prices to suit the location, although BK do 'make' nicer burgers...
Equally, I won't buy a gizmo off ebay for a quid and then cry because it doesn't work... Mostly because I wouldn't expect it to work and therefore wouldn't buy it in the first place ::)
Very sensible! :y :y. Too many people now expect something for nothing and then wonder why it all goes wrong ::) ::)
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It seems that Burger King have form for 'inappropriate' ads. ;D
https://www.thesun.co.uk/news/8821343/burger-king-racist-advert-vietnamese-chopsticks/
I have written to Burger King and given them my professional observations and opinions. It will probably make sod all difference, but at least I tried to advise as I would have done in days past! ::) :D ;)
Well that was a waste of time... If they actually wanted your opinion they would have paid for it ;D
So you just sit back and take any shit thrown out by these companies; you, yeah sure!! ::) ::)
Any company worth their weight NEED feedback in this very competitive world, and to be fair Buger King actually have a "Feedback" site on the web, which I used. :D ;)
I think you misunderstand how (some) advertising works now. Times have definitely changed. The fact that we are even talking about it means its successful. The fact they receive *ANY* feedback means its successful.
No different from O'Leary saying he'd charge extra for being able to sit on his planes, it was clearly nothing more than (free in his case) advertising. Like many other companies, there is no such thing as bad publicity, and people flock to Ryanair despite the appalling service, because its believed to be the cheapest by many. In the same way, some people only use ebay because they (erroneously) assume its the cheapest.
In the same way that a song now can't have a layered introduction like they did pre mid 90s, and advert has to have an immediate hook. And although I've not seen this ad, I suspect they are trying to get "Whopper" or "Big King" or whatever into current vocabulary like "Big Mac" for a burger.
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Yeah,pull the other one!! ::) ::) :D ;)
They, and the lorries designed to handle them, were not introduced fully until the late 1980's :)
And when did I buy my first house? It wasn't in the 80s ;).
Actually, at the house before that, we didn't have a dustbin, because the dustmen would only deal with black sacks. And the same when I was a kid. In the 70s, they'd come into your back garden, carry the dustbin out and empty it. By the 80s, it was black sacks at the end of the drive. And some areas of that town had wheelie bins by the mid to late 80s.
So, despite your views otherwise, I can truthfully say I have never owned a dustbin. And cant say I've seen one since the early 80s, although without one at home, they are not the sort of thing you notice.
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When it comes to fast food, I make and informed decision based on my previous experience and what I fancy at the time... McDonald's usually wins as they don't inflate their prices to suit the location, although BK do 'make' nicer burgers...
Equally, I won't buy a gizmo off ebay for a quid and then cry because it doesn't work... Mostly because I wouldn't expect it to work and therefore wouldn't buy it in the first place ::)
Indeed DG. Though KFC seems to be best value. And I rarely get a BK on motorways or similar due to the high prices. Fortunately the one near work is normal priced, and we tend to go there once every 2 or 3 months as a treat.
Not a fan of McDonalds, though do like their milkshake. Their 89p cardboard burgers are handy if travelling though, as can be scoffed one handed. And Mrs TB likes the fish thing.
Now a (proper, sit down) Wimpy. Oh yes, come to daddy. It used to be a trip to Marlow, but since the one opened in Bicester, that's cut my Wimpy drive from nearly an hour to 20 mins ;D
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Yeah,pull the other one!! ::) ::) :D ;)
They, and the lorries designed to handle them, were not introduced fully until the late 1980's :)
And when did I buy my first house? It wasn't in the 80s ;).
Actually, at the house before that, we didn't have a dustbin, because the dustmen would only deal with black sacks. And the same when I was a kid. In the 70s, they'd come into your back garden, carry the dustbin out and empty it. By the 80s, it was black sacks at the end of the drive. And some areas of that town had wheelie bins by the mid to late 80s.
So, despite your views otherwise, I can truthfully say I have never owned a dustbin. And cant say I've seen one since the early 80s, although without one at home, they are not the sort of thing you notice.
Yes, TB, that was the case when we first moved in after getting married. Not only did they go through the garage to collect the bin (AND put it back again afterwards), but we needed to be careful not to leave any wanted items near the bin, else they would take those as well!
How times have changed: now we ned to place the wheelie bins in exactly the right position, with only the specified rubbish in them or they won't take them at all.
Ron.
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Yeah,pull the other one!! ::) ::) :D ;)
They, and the lorries designed to handle them, were not introduced fully until the late 1980's :)
And when did I buy my first house? It wasn't in the 80s ;).
Actually, at the house before that, we didn't have a dustbin, because the dustmen would only deal with black sacks. And the same when I was a kid. In the 70s, they'd come into your back garden, carry the dustbin out and empty it. By the 80s, it was black sacks at the end of the drive. And some areas of that town had wheelie bins by the mid to late 80s.
So, despite your views otherwise, I can truthfully say I have never owned a dustbin. And cant say I've seen one since the early 80s, although without one at home, they are not the sort of thing you notice.
I had you down as someone much older TB! :D :D
You obviously do not remember the days when a household with a full family did not produce enough waste - packaging - to require anything but a dustbin, and the dustcart was the size of a small flatbed truck with a semi circular topped section, with side lifting doors, for the dustmen to tip the small amount of rubbish, often including the dusty remains of the coal fires!
How I miss those days, and perhaps we must all think of trying to persuade government / industry to put a stop to all the unnecessary packaging crap so all we will need are dustbins again! Trouble is Health & Safety will stop any dustmen lifting what they did in the past! ;)
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In Liverpool in the 50's/60's, our bins were heavy galvanised steel square jobbies that fitted into a metal frame in your back yard wall, so the the opening was in the yard and the lifting handles were in the back alley (the jigger). The bin men would park at the top of the street and walk back and forth with these bins, often weighing more than the contents, on their backs, and then slot them back in when empty.
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Health and safety my arse... Doesn't stop them from rummaging down into the wheelie bins to check them or to remove bags to put into next doors bin so they only need to move one bin. And they'd tell the agency kid with them to do it because they knew it was a) dangerous; and b) forbidden (see a) >:(
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In Liverpool in the 50's/60's, our bins were heavy galvanised steel square jobbies that fitted into a metal frame in your back yard wall, so the the opening was in the yard and the lifting handles were in the back alley (the jigger). The bin men would park at the top of the street and walk back and forth with these bins, often weighing more than the contents, on their backs, and then slot them back in when empty.
Back in the sixties when I was a nipper it was law that all bin men were wiry Glaswegians smelling of booze, with a Woodbine hanging out of their mouth.
They spoke in a dialect unknown to anyone not familiar with Glaswegian drinking pits at 3AM on a Sunday morning.
Lumps of heavy masonary hidden at the bottom of the bin resulted in a never-ending torrent of expletives. :)
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Health and safety my arse... Doesn't stop them from rummaging down into the wheelie bins to check them or to remove bags to put into next doors bin so they only need to move one bin. And they'd tell the agency kid with them to do it because they knew it was a) dangerous; and b) forbidden (see a) >:(
I was referring to H&S in respect of dustman having to lift any modern versions of the dustbin, not just "rummaging down" into bins ::) ::) ::)
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It seems that Burger King have form for 'inappropriate' ads. ;D
https://www.thesun.co.uk/news/8821343/burger-king-racist-advert-vietnamese-chopsticks/
I have written to Burger King and given them my professional observations and opinions. It will probably make sod all difference, but at least I tried to advise as I would have done in days past! ::) :D ;)
Well that was a waste of time... If they actually wanted your opinion they would have paid for it ;D
So you just sit back and take any shit thrown out by these companies; you, yeah sure!! ::) ::)
Any company worth their weight NEED feedback in this very competitive world, and to be fair Buger King actually have a "Feedback" site on the web, which I used. :D ;)
I think you misunderstand how (some) advertising works now. Times have definitely changed. The fact that we are even talking about it means its successful. The fact they receive *ANY* feedback means its successful.
No different from O'Leary saying he'd charge extra for being able to sit on his planes, it was clearly nothing more than (free in his case) advertising. Like many other companies, there is no such thing as bad publicity, and people flock to Ryanair despite the appalling service, because its believed to be the cheapest by many. In the same way, some people only use ebay because they (erroneously) assume its the cheapest.
In the same way that a song now can't have a layered introduction like they did pre mid 90s, and advert has to have an immediate hook. And although I've not seen this ad, I suspect they are trying to get "Whopper" or "Big King" or whatever into current vocabulary like "Big Mac" for a burger.
No, I disagree. Advertising still relies on a good, or even better, cheapest product (as you touch on) and it can be a failure if it does not appeal to the public. Sainsbury's, Waitrose, M&S, Debenhams, even John Lewis, no matter how polished and expensive their offer is it has not won them back sales from the cheapest offerings of Aldi, Lidl, Asda, Tesco, Primark and those firms online. IT is the PRICE that stills wins the day in retailing, as it always did, then comes the level of customer care. The difference is now that people want something for nothing; the cheapest it can be, even if it is crap! McDonalds have had a far better regime of advertising and product range than Burger King, and their unquestionable success shows the results of this. The latest BK adverts will not reverse that trend for the reasons I gave, like insulting,humiliating and treating your customers as stupid. Every business relies still on an ever growing sales trend to survive; kill off the chance of increased footfall, with the linked sales/profit growth and the business dies. ;)
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Without Waitrose, John Lewis would be flourishing...
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No, I disagree. Advertising still relies on a good, or even better, cheapest product (as you touch on) and it can be a failure if it does not appeal to the public. Sainsbury's, Waitrose, M&S, Debenhams, even John Lewis, no matter how polished and expensive their offer is it has not won them back sales from the cheapest offerings of Aldi, Lidl, Asda, Tesco, Primark and those firms online. IT is the PRICE that stills wins the day in retailing, as it always did, then comes the level of customer care. The difference is now that people want something for nothing; the cheapest it can be, even if it is crap! McDonalds have had a far better regime of advertising and product range than Burger King, and their unquestionable success shows the results of this. The latest BK adverts will not reverse that trend for the reasons I gave, like insulting,humiliating and treating your customers as stupid. Every business relies still on an ever growing sales trend to survive; kill off the chance of increased footfall, with the linked sales/profit growth and the business dies. ;)
McDonalds success in the UK was the Happy Meal. Nothing more, nothing less. Even McDonalds acknowledge this. McDonalds don't really represent value for money. KFC wipe the floor on that front. I'd argue that non motorway BKs are cheaper than McDonalds like for like (ie, Big King meal (£4.99, or £2.99 on most days, as there always seems to be an offer on) versus Big Mac meal (£6))
I think any non dreary ad, whether or not it belittles competition, will work. That's how ads work in this current world.
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Without Waitrose, John Lewis would be flourishing...
John Lewis Partnership would certainly being doing better profit wise without Waitrose, and that highlights the very point I was making. Potential Waitrose customers, traditionally seen by many as better off "professionals", are being temped away by the likes of Tesco, and even Aldi along with Lidl. To counteract this, and honouring the JL price match promise, Waitrose are having to try and keep up with the cheaper pricing levels of the competition, and therefore losing out on potential profit margins, when they overall do not attract the tremendous buying power discounts enjoyed by certainly Tesco. They are commiting the sin in the retail trade of "buying sales", with a dramatic effect on profits. But to survive this is what the JL Partnership has to do for now, until it all proves too much. The departmental store side of the business is already under attack from all the players affecting others in that field, and any continuing'loss of profit worth' of the Waitrose side of the business means it will go to save the main departmental stores. No matter how much advertising JLP commit too, the writing is on the wall. :'(
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Without Waitrose, John Lewis would be flourishing...
Nope, with or without Waitrose, JL is struggling. I suspect the Partnership/Associate thing will soon be pulled, and its inevitable that they will shut stores.
No going shopping often really highlights how much JL has gone down the Gary Glitter in the last 5 or 6 years. They don't really sell cock all now. They have lost that uniqueness, which in the days of internet shopping, means they have to compete on price - which is impossible in an online world.
I think there are a lot of parallels with Woolies. In the 70s and 80s, Woolies really were a proper department store, but started struggling against the catalogues, be that Argos or traditional ones. So what did they do? Did away with their own brand Winfield, and dropped all the unique lines, and just became like an overgrown CD/Video shop with a pick'n'mix sideline. Then went up the shitter when it seemed overpriced in an online world.
JL are following the same path - when was the last time anyone saw a Jonelle product - with nothing unique, and an ever shrinking product offering.
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Without Waitrose, John Lewis would be flourishing...
John Lewis Partnership would certainly being doing better profit wise without Waitrose, and that highlights the very point I was making. Potential Waitrose customers, traditionally seen by many as better off "professionals", are being temped away by the likes of Tesco, and even Aldi along with Lidl. To counteract this, and honouring the JL price match promise, Waitrose are having to try and keep up with the cheaper pricing levels of the competition, and therefore losing out on potential profit margins, when they overall do not attract the tremendous buying power discounts enjoyed by certainly Tesco. They are commiting the sin in the retail trade of "buying sales", with a dramatic effect on profits. But to survive this is what the JL Partnership has to do for now, until it all proves too much. The departmental store side of the business is already under attack from all the players affecting others in that field, and any continuing'loss of profit worth' of the Waitrose side of the business means it will go to save the main departmental stores. No matter how much advertising JLP commit too, the writing is on the wall. :'(
As somebody who occasionally shops at Waitrose, they don't really price match. Its John Lewis that price matches (although they are looking at stopping that).
I suspect Mrs TB would shop there if the carpark at our branch wasn't such a pain (I park in the main town carpark and run through the alleys - but then I'm only every going there to get something for lunch), seeing as our Tesco is so utterly hopeless... ...but that's what happens with no competition.
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Without Waitrose, John Lewis would be flourishing...
John Lewis Partnership would certainly being doing better profit wise without Waitrose, and that highlights the very point I was making. Potential Waitrose customers, traditionally seen by many as better off "professionals", are being temped away by the likes of Tesco, and even Aldi along with Lidl. To counteract this, and honouring the JL price match promise, Waitrose are having to try and keep up with the cheaper pricing levels of the competition, and therefore losing out on potential profit margins, when they overall do not attract the tremendous buying power discounts enjoyed by certainly Tesco. They are commiting the sin in the retail trade of "buying sales", with a dramatic effect on profits. But to survive this is what the JL Partnership has to do for now, until it all proves too much. The departmental store side of the business is already under attack from all the players affecting others in that field, and any continuing'loss of profit worth' of the Waitrose side of the business means it will go to save the main departmental stores. No matter how much advertising JLP commit too, the writing is on the wall. :'(
As somebody who occasionally shops at Waitrose, they don't really price match. Its John Lewis that price matches (although they are looking at stopping that).
I suspect Mrs TB would shop there if the carpark at our branch wasn't such a pain (I park in the main town carpark and run through the alleys - but then I'm only every going there to get something for lunch), seeing as our Tesco is so utterly hopeless... ...but that's what happens with no competition.
Perhaps you should read this and get Mrs TB to ask for the Tesco price matching:
"6. Price match
At Waitrose & Partners, we believe that you should be able to shop for a fair price without compromising on either quality or service. We know price is really important, and that’s why we put so much effort into getting it right. We have been regularly checking the prices of some of our competitors since 2006, and since 2010 we have committed to be the same price as Tesco - using them as a benchmark for the supermarket industry - on more than 1,000 everyday branded products, week in, week out, excluding promotions. As you would expect from Waitrose & Partners, there are no gimmicks, no coupons to redeem against a later shop, and no need to check your receipt online. We simply match the prices on the shelf, so you benefit immediately when you pay.
We do this by regularly checking www.tesco.com for the price of branded products that both Tesco and Waitrose & Partners sell. Tesco prices are checked on-line at www.tesco.com for a postcode served by large Tesco stores, so prices checked will exclude Tesco Metro and Tesco Express.
Everyday branded products are selected from our food and drink grocery ranges. For “Price Match” marked products, standard retail prices are matched on identical branded products at www.tesco.com. This excludes own-label lines, multi-buys and temporary promotions or any other special offers. In line with our responsible approach to selling alcohol, we will not price match on any alcohol product where to do so would mean selling below cost. If Tesco has an item on a multi-buy promotion (for example, 'buy one get one free'), we will still match the single unit selling price of the item but not offer the free product. If Tesco reduce the price of a product which is pending temporary promotion within Waitrose & Partners we remove the product from the selection of products on which we price match."
The full Policy can be found at: https://www.waitrose.com/content/waitrose/en/corporate_information_home/corporate_information/legal_notices/terms_and_conditions.html#Pricematch
However, it is recognised in the trade, and by many of Waitrose customers, that Waitrose Price Matching has been scaled back with only the Tesco prices matched, and then (apparently) not all of them.
This highlights exactly what I meant by the trouble they are now in, with a desperate attempt at resurrecting their reduced profit margins. A lost cause, and one that will spell the end of these stores, at l;east in their current form, and the fast deterioration of JLP overall :'( :'(
I personally have loved the John Lewis stores for decades, spending many thousands of pounds across their product range, so I do not look forward to their demise! :'(
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Without Waitrose, John Lewis would be flourishing...
John Lewis Partnership would certainly being doing better profit wise without Waitrose, and that highlights the very point I was making. Potential Waitrose customers, traditionally seen by many as better off "professionals", are being temped away by the likes of Tesco, and even Aldi along with Lidl. To counteract this, and honouring the JL price match promise, Waitrose are having to try and keep up with the cheaper pricing levels of the competition, and therefore losing out on potential profit margins, when they overall do not attract the tremendous buying power discounts enjoyed by certainly Tesco. They are commiting the sin in the retail trade of "buying sales", with a dramatic effect on profits. But to survive this is what the JL Partnership has to do for now, until it all proves too much. The departmental store side of the business is already under attack from all the players affecting others in that field, and any continuing'loss of profit worth' of the Waitrose side of the business means it will go to save the main departmental stores. No matter how much advertising JLP commit too, the writing is on the wall. :'(
As somebody who occasionally shops at Waitrose, they don't really price match. Its John Lewis that price matches (although they are looking at stopping that).
I suspect Mrs TB would shop there if the carpark at our branch wasn't such a pain (I park in the main town carpark and run through the alleys - but then I'm only every going there to get something for lunch), seeing as our Tesco is so utterly hopeless... ...but that's what happens with no competition.
;D ;D ;D
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JL is struggling because it cannot sustain Waitrose losses.
Senior management incompetence only compounds the problem.
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JL is struggling because it cannot sustain Waitrose losses.
Senior management incompetence only compounds the problem.
................and because the John Lewis departmental store business model is unsustainable long term.
In retail "losses" can occur for a number of reasons, but a key one is the cost of operating the store. In the case of departmental stores they are very large, multi-floor units with massive rents. They are also very expensive to staff, requiring a level of employees per floor to provide adequate customer service, meet H&S requirements, let alone good security - most important if a retail company want to limit "wastage" . To cover those costs you MUST generate profits ; if you fail to do that you are running a non-viable business, as Debenhams and House Of Fraser have cruelly found out.
No matter what "management" do, the market is dictating what happens finally to the retail business. No profit = no business. Hence the failures of Woolworth's, BHS, HMV, Maplin, ToysRus, etc, etc. The market rules, with the customer driving it with what they want in terms of price and physical shops, or simply an online site with a massive range all delivered to your door. This is the 21st Century, and the retailing I and my parents once knew, is going fast.
You can be the best manager in the world but you will not buck this trend. It is unstoppable and the only thing the owners / shareholders of these affected businesses can do is to pull out, take the smallest loss possible, and then invest elsewhere. ;)
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I know two people who between them have nearly 40 years invested in JLP. The way it is currently run, it deserves to fold.
That is all I am prepared to say, however much you think you know about it as a firm.
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Without Waitrose, John Lewis would be flourishing...
John Lewis Partnership would certainly being doing better profit wise without Waitrose, and that highlights the very point I was making. Potential Waitrose customers, traditionally seen by many as better off "professionals", are being temped away by the likes of Tesco, and even Aldi along with Lidl. To counteract this, and honouring the JL price match promise, Waitrose are having to try and keep up with the cheaper pricing levels of the competition, and therefore losing out on potential profit margins, when they overall do not attract the tremendous buying power discounts enjoyed by certainly Tesco. They are commiting the sin in the retail trade of "buying sales", with a dramatic effect on profits. But to survive this is what the JL Partnership has to do for now, until it all proves too much. The departmental store side of the business is already under attack from all the players affecting others in that field, and any continuing'loss of profit worth' of the Waitrose side of the business means it will go to save the main departmental stores. No matter how much advertising JLP commit too, the writing is on the wall. :'(
As somebody who occasionally shops at Waitrose, they don't really price match. Its John Lewis that price matches (although they are looking at stopping that).
I suspect Mrs TB would shop there if the carpark at our branch wasn't such a pain (I park in the main town carpark and run through the alleys - but then I'm only every going there to get something for lunch), seeing as our Tesco is so utterly hopeless... ...but that's what happens with no competition.
Perhaps you should read this and get Mrs TB to ask for the Tesco price matching:
"6. Price match
At Waitrose & Partners, we believe that you should be able to shop for a fair price without compromising on either quality or service. We know price is really important, and that’s why we put so much effort into getting it right. We have been regularly checking the prices of some of our competitors since 2006, and since 2010 we have committed to be the same price as Tesco - using them as a benchmark for the supermarket industry - on more than 1,000 everyday branded products, week in, week out, excluding promotions. As you would expect from Waitrose & Partners, there are no gimmicks, no coupons to redeem against a later shop, and no need to check your receipt online. We simply match the prices on the shelf, so you benefit immediately when you pay.
We do this by regularly checking www.tesco.com for the price of branded products that both Tesco and Waitrose & Partners sell. Tesco prices are checked on-line at www.tesco.com for a postcode served by large Tesco stores, so prices checked will exclude Tesco Metro and Tesco Express.
Everyday branded products are selected from our food and drink grocery ranges. For “Price Match” marked products, standard retail prices are matched on identical branded products at www.tesco.com. This excludes own-label lines, multi-buys and temporary promotions or any other special offers. In line with our responsible approach to selling alcohol, we will not price match on any alcohol product where to do so would mean selling below cost. If Tesco has an item on a multi-buy promotion (for example, 'buy one get one free'), we will still match the single unit selling price of the item but not offer the free product. If Tesco reduce the price of a product which is pending temporary promotion within Waitrose & Partners we remove the product from the selection of products on which we price match."
The full Policy can be found at: https://www.waitrose.com/content/waitrose/en/corporate_information_home/corporate_information/legal_notices/terms_and_conditions.html#Pricematch
However, it is recognised in the trade, and by many of Waitrose customers, that Waitrose Price Matching has been scaled back with only the Tesco prices matched, and then (apparently) not all of them.
This highlights exactly what I meant by the trouble they are now in, with a desperate attempt at resurrecting their reduced profit margins. A lost cause, and one that will spell the end of these stores, at l;east in their current form, and the fast deterioration of JLP overall :'( :'(
I personally have loved the John Lewis stores for decades, spending many thousands of pounds across their product range, so I do not look forward to their demise! :'(
And that's why they don't sell much common branded stuff - or at least our one doesn't. Its mostly own brand, unbranded (such as their deli/butcher/etc counters, and loose fruit & veg) or unique to them stuff such as plonk.
Other stores might be different. I aint a supermarket expert, strangely enough (but do have to have my finger on the pulse when it comes to retail, as some here will know, and why).
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oppsit, typed a long reply about why I am one of many not using JL any more, only for either my wifi to 'dangle berries' up, or the web server to disappear, and it lost it.
'dangle berries' to it
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I'm surprised to learn Wimpy are still going :o Last time I even saw one of their outlets[never mind actually going in one] was either late '70s or very early '80s
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I know two people who between them have nearly 40 years invested in JLP. The way it is currently run, it deserves to fold.
That is all I am prepared to say, however much you think you know about it as a firm.
With you not saying more it is hard to make further comment. However, what I can say that working in JL even ten years ago would be very different to now. In any fading retail empire, conditions for the partners would become increasingly hard. I can see that in our local JL departmental store. The signs are all there. With the partners share of the profits hammered for last year, they would be feeling the decline. They have also witnessed the departure of colleagues as the managers try to cut costs and give the P&L account a healthier appearance. As I previously stated they are fighting a losing battle in a costly to run operation. Morale will fall and cause a decline in good customer care and general management standards as the best get going leaving those who cannot find work elsewhere. It is what happens in retail when the situation becomes very difficult. A great shame for what was a great business :'( :'(
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By way of example, the senior HR management team were given the onerous task of making whole swathes of the company redundant, knowing full well that their positions were next having had to plan and implement the restructuring.
There's a saying that you may have come across... Shit floats. This is just as true in once honorable companies as it is in the worst ones. Sadly.
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By way of example, the senior HR management team were given the onerous task of making whole swathes of the company redundant, knowing full well that their positions were next having had to plan and implement the restructuring.
There's a saying that you may have come across... Shit floats. This is just as true in once honorable companies as it is in the worst ones. Sadly.
Yep, been there, done it. In the early 1990's we had to introduce a "flattened management structure", and said goodbye to many colleagues. Not a happy time!! :'(
So, as I implied, many JL colleagues will have disappeared, as I have judged by the lack of available staff in our local store, which is what senior managers have to do to try and save the business from collaspe. They have already gone through hell, and regrettably there will be more to come as they fight to reduce costs. :'(
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Think a lot of our businesses are struggling now , our town centre is dying on its feet, mostly opticians & estate agents now. As for food shopping our Aldis wins easily always busy & I've got to say various items we've purchased from there have been excellent.
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Several things that are making it very difficult for retailers to compete with online sales are that business rates are higher for retail outlets compared to mailorder outlet warehouses & the government is reluctant to change this and many retail premises & retailers are owned by hedge funds whose only interest is how much they can enrich themselves & their investors, before they are getting past their sell by date (often due to zero investment to maximise profits) when they then slice & dice & offload it to the next tier down funds in their game of musical companies & this is repeated until the music stops & they lose part or all their investment along with a creditor bail-ins & government redundancy & underfunded pension liabilities funds (so they all suffer as well), until there is no value left within the business and it folds. Retailers seem to be more prone to this than other types of business. Add on to this the price of fuel & car parking charges & for many items these days it is cheaper to pay P&P or deliver fees.
Food is one of the more immune areas where many still like to select what they want, especially with fresh produce (although most online delivery sales make a loss due to human pickers & deliver drivers), until AI fully automates distribution warehouses for this & drones are used for last mile delivery & then retailers won't be needed apart maybe for those that want to pay a monthly fee to use browsing warehouses for high priced items.
With rising minimum wages, you can see more pressure on fast food outlets, where they are going over to an Argos type system where you order & pay at a terminal, get a receipt & join the queue to pick up your order. Takeaways are being replaced by do all popular food, cooking warehouses and then last mile delivery where a delivery fee is mandatory.