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[ronnyd]

Hope the wife recovers soon, oh and a belated birthday. 

[TheBoy]

Royal oppsing Mail.

Already £12 down, and now can't get the little tinkers to answer the bloody phone.  How come every single company in the whole wide world now is "we are busier than usual".  WTF is the meaning of usual?

[TheBoy]

LOL, and the recorded announcement is warning about abuse to staff.  Well, there is an answer to that!

[STEMO]

They've just been fined £6.5 million for being shite at delivering stuff, which I thought was the whole point of them 

[Doctor Gollum]

Ordered something late Friday, got an email saying confirmed for Monday via Royally Failed.

About an hour later, got another email saying it had been upgraded to a Sunday delivery with regular tracking updates from the sender.

Tracking confirmed as received at Horsham and then out for delivery at 12.19. Afternoon comes and goes and tracking changes to Item on Retention at 15.26.

Next email from sender says item ready for collection at Horsham DO. Of course they're only open 8-10

Get there to be told that they don't deliver to my village from Horsham so I show him the tracking info. Oh yes he says we deliver from here on Sundays. But there's no point me looking because it won't be here.

I says the tracking info suggests otherwise, so off he goes. Comes back ten minutes later saying it's been sent back to Gatwick to be redirected to my village. My next question, some what predictably, was to ask when this month I could expect my parcel. Dunno was the reply.

Got home just as my postie was walking up the drive with it.

Moral of the story... If someone offers an upgrade to a Sunday delivery, politely decline it as it won't happen and you'll just get pissed off for nowt.

[TheBoy]

Well the pointless bint who eventually answered the phone said that there was a problem with the website, and that I should try later.

Me: "How will I know when its fixed"
Bint: "Because the transaction will complete, and you will get your labels"
Me: "And if its still failing, you'll still charge me"
Bint: "Yes, I'm afraid so"


And they wonder why they get so much abuse...

[TheBoy]

But I'm sure its Agile and Transformative, maybe even Lean.  So they can all pat their backs about how crap it is.

[Raeturbo]

They've just been fined £6.5 million for being shite at delivering stuff, which I thought was the whole point of them 

                 You got it arse about tit Stemo, it’s £5.6 million, should have been double though👍

[STEMO]

They've just been fined £6.5 million for being shite at delivering stuff, which I thought was the whole point of them 

                 You got it arse about tit Stemo, it’s £5.6 million, should have been double though👍

Yes, I noticed that afterwards, but cba to change it. As you say they should all be shot in front of their families have received a much bigger fine.

[Kevin Wood]

But I'm sure its Agile and Transformative, maybe even Lean.  So they can all pat their backs about how crap it is.

If we're into wankwords, then all I can offer is Minimum Viable Product. Mostly minus the viable.

[TheBoy]

But I'm sure its Agile and Transformative, maybe even Lean.  So they can all pat their backs about how crap it is.

If we're into wankwords, then all I can offer is Minimum Viable Product. Mostly minus the viable.

I always wondered what the V in MVP stood for

[TheBoy]

Trusted the parcel to Herpes, due to lack of other options short of driving it to it's destination myself....

[countrywoman]

Herpies (evri)destroyed the last item I ordered, good job the ebay seller replaced with no quibble.

[Mr Skrunts]

Royal oppsing Mail.

Already £12 down, and now can't get the little tinkers to answer the bloody phone.  How come every single company in the whole wide world now is "we are busier than usual".  WTF is the meaning of usual?

Simple. they cut thier overheads by reducing the staff levels.

[Sir Tigger KC]

Royal oppsing Mail.

Already £12 down, and now can't get the little tinkers to answer the bloody phone.  How come every single company in the whole wide world now is "we are busier than usual".  WTF is the meaning of usual?

Simple. they cut thier overheads by reducing the staff levels.

Alternatively they are all working from home and are busier than usual on their allotments or walking the dog.