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[05omegav6]

Ok, current PC is an HP Touchsmart 540... rebuilt when Windows 8 came out and now with 2TB memory and uprated processor.

Printer is an HP Officejet Pro 8600+

When Mother upgraded to Windows 10, at first offering of it last year, all was well... (I did express my opinion of the stupidity of this at the time but it was already done )

Following several thousand updates, Windows 10 has deleted all the printer drivers. Tried reinstalling the printer, but it suggests that it isn't compatible with Windows 10.

Suggested solution was to replace the computer to which I pointed out that replacing the printer for a Windows 10 compatible one would be cheaper and easier...

Mother has subsequently been looking at printers, and concluded that something from the HP Envy range would suffice... I actually quite like the Officejet, as although it's a bit of a sledgehammer for home use, it always works as advertised, and will still function perfectly with my Windows 8.1 laptop.

Thoughts please... and if anyone has a legal link to a driver update for that printer/Windows 10, then that would be appreciated

[b4ndit]

have you tried the hp website that's where I had to get my updated drivers from for my hp photosmart 5520 and seems to work ok 

[dbug]

Ok, current PC is an HP Touchsmart 540... rebuilt when Windows 8 came out and now with 2TB memory and uprated processor.

Printer is an HP Officejet Pro 8600+

When Mother upgraded to Windows 10, at first offering of it last year, all was well... (I did express my opinion of the stupidity of this at the time but it was already done )

Following several thousand updates, Windows 10 has deleted all the printer drivers. Tried reinstalling the printer, but it suggests that it isn't compatible with Windows 10.

Suggested solution was to replace the computer to which I pointed out that replacing the printer for a Windows 10 compatible one would be cheaper and easier...

Mother has subsequently been looking at printers, and concluded that something from the HP Envy range would suffice... I actually quite like the Officejet, as although it's a bit of a sledgehammer for home use, it always works as advertised, and will still function perfectly with my Windows 8.1 laptop.

Thoughts please... and if anyone has a legal link to a driver update for that printer/Windows 10, then that would be appreciated

According to HP OfficeJet 8600+ is Win 10 compat - you want the HP "full feature" driver - http://support.hp.com/us-en/product/HP-Officejet-Pro-8600-e-All-in-One-Printer-series---N911/4322914/model/4323658/document/c04658195

Just used this driver to update mate's HP Officejet 7612 after it refused to work with Win 10 update.  Now OK

HTH

[05omegav6]

Thank you for that, will try it and report back

[TheBoy]

The full download that dbug posted looks good. You may get away with just installing the driver section, but that may prevent network scanning etc.

I've not been impressed with Envy printers (or Envy laptops for that matter) for reliability.  If you can run to it, a (semi) business class colour laser might be a better option.

I paid less than £250 (before cashback offers) last summer for an AIO HP LaserJet Pro (473dw I think), bloody brilliant machine if not printing 100s of pages a month (and toner tends not to dry out like ink cartirdges). I would highly recommend this for general home use. There are better photo printers about, there are better general printers about, but this is a good all rounder at a good price point.

[05omegav6]

I texted the link over to Mother and told her to follow the instructions...

Only question so far is whether the printer is connected by USB cable... Could be a long evening lol.

Will pass on observations re Envy printers as that is what she was looking at

[05omegav6]

Update...

After two hours, I have given up

 

Apparently it doesn't acknowledge the presence of the printer

[Mr Gav]

Update...

After two hours, I have given up

 

Apparently it doesn't acknowledge the presence of the printer

If the printer is Windows 10 compatible and the drivers are for Windows 10 the maybe it`s a PC problem.

Are all the chipsets and USB controllers using the latest Windows 10 drivers?

[05omegav6]

Pass... I did suggest uninstalling Windows 10, but that was met with I can't

[Mr Gav]

Looking on the HP website for that model suggests that driver and software is only available up to Windows 7 and I think that may be your problem.

[dbug]

Looking on the HP website for that model suggests that driver and software is only available up to Windows 7 and I think that may be your problem.

Rubbish - the HP site confirms op's printer as Win 10 compat and advises a win 10 driver - look under OfficeJet win 10 compatability 

@OP - you need to totally uninstall any previous printer drivers prior to using new driver.  Unplug printer from usb port, run new driver software, and connect printer (switched on) when prompted.

[05omegav6]

Looking on the HP website for that model suggests that driver and software is only available up to Windows 7 and I think that may be your problem.

Rubbish - the HP site confirms op's printer as Win 10 compat and advises a win 10 driver - look under OfficeJet win 10 compatability 

@OP - you need to totally uninstall any previous printer drivers prior to using new driver.  Unplug printer from usb port, run new driver software, and connect printer (switched on) when prompted.

I shall personally try thay tomorrow hopefully be more straightforward than trying to do it remotely third hand

[Mr Gav]

Looking on the HP website for that model suggests that driver and software is only available up to Windows 7 and I think that may be your problem.

Rubbish - the HP site confirms op's printer as Win 10 compat and advises a win 10 driver - look under OfficeJet win 10 compatability 

@OP - you need to totally uninstall any previous printer drivers prior to using new driver.  Unplug printer from usb port, run new driver software, and connect printer (switched on) when prompted.

I was looking on the website for the PC HERE

[05omegav6]

Should have been clearer... When it was rebuilt, Windows 8 had been out about six months and was installed from scratch...

[Mr Gav]

When it was rebuilt did you use a new motherboard or the original one that came with the machine?