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General Discussion Area / PlayStation Network
« on: 27 June 2021, 18:12:09 »
Has anyone else had verbal dealings with PlayStation and found them difficult?
The other day I had to sort out one of my grandsons PlayStation 4 network non my machine so he can play his Fortnight game. It took 5 phone calls to PlayStation to give me answers as to why I could not change email address to reset the password, and then transfer his game onto mine. With one operative she just said I had not passed security clearance and could not help me!! I told another operator about this and how it was like getting into MI5; she readily agreed and said her colleagues and her said it was like getting into the CIA!! Got very angry, but all sorted in the end!
As I said to them they just do not make it easy to even deal with our own personal information
The other day I had to sort out one of my grandsons PlayStation 4 network non my machine so he can play his Fortnight game. It took 5 phone calls to PlayStation to give me answers as to why I could not change email address to reset the password, and then transfer his game onto mine. With one operative she just said I had not passed security clearance and could not help me!! I told another operator about this and how it was like getting into MI5; she readily agreed and said her colleagues and her said it was like getting into the CIA!! Got very angry, but all sorted in the end!
As I said to them they just do not make it easy to even deal with our own personal information