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Omega General Help / Whats the best way to deal with a garage when they break something?
« on: 02 April 2012, 22:23:36 »
Hi OOF, 
Been off a while, had exhaust problems
got local garage to diagnose problem, needed new "cat" garage supplied and fitted new "cat", so thought all fixed, 
got another problem caused by garage,they broke a manifold bolt 
thats what I mainly want advice on, also had flu 
had mot, failed mot on nearside/offside front lower suspension arms and suprise, 1 advisory,leaking exhaust at manifold 
got parts,fitted parts (struggle) got mot now want to deal with garage that broke my car before they mot'd it,when the new "cat " was fitted
So heres the low down, car was ok but noisy,generally clanking about noise more than exhaust noisy. When the garage looked,they said, needs new "cat" and generally tightening up,bracket missing/broken etc. So went with that,used them before and generally ok,never get the price right, but never had any major problems till now. So they fitted new parts,when I picked it up, they did tell me they broke a manifold bolt,but wasnt too bad, only one, lots of omega's running around with broken manifold bolts,all would be ok. But, after only one day it was noisy, couldnt get back to garage but then mot due,so went down that road. suprisingly they then told me, big job fixing the manifold but as it was only blowing slightly it was only an advisory. I had flu and couldnt be arsed to argue, but thought get the mot then argue, hoping I would be feeling better by then. Well as you can see, it failed and its taken me into the second week to get it fixed,not by the mot garage. Well the exhaust is blowing quite bad now, despite the new "cat",but not from the new cat obviously, but from top end area,cant tell exactly.
Problem may be, only have my word the garage guy said he broke the manifold bolt when they did the exhaust, but not sure if he personally broke it or another guy did and they told him they broke it ?? They know its a bu*&er of a job to do, because they told me that,so obvious they dont want to do it without getting paid for the pleasure. Whats the best way to go here ? any advice helpful im sure
thx
Been off a while, had exhaust problems
got local garage to diagnose problem, needed new "cat" garage supplied and fitted new "cat", so thought all fixed, got another problem caused by garage,they broke a manifold bolt thats what I mainly want advice on, also had flu had mot, failed mot on nearside/offside front lower suspension arms and suprise, 1 advisory,leaking exhaust at manifold got parts,fitted parts (struggle) got mot now want to deal with garage that broke my car before they mot'd it,when the new "cat " was fitted So heres the low down, car was ok but noisy,generally clanking about noise more than exhaust noisy. When the garage looked,they said, needs new "cat" and generally tightening up,bracket missing/broken etc. So went with that,used them before and generally ok,never get the price right, but never had any major problems till now. So they fitted new parts,when I picked it up, they did tell me they broke a manifold bolt,but wasnt too bad, only one, lots of omega's running around with broken manifold bolts,all would be ok. But, after only one day it was noisy, couldnt get back to garage but then mot due,so went down that road. suprisingly they then told me, big job fixing the manifold but as it was only blowing slightly it was only an advisory. I had flu and couldnt be arsed to argue, but thought get the mot then argue, hoping I would be feeling better by then. Well as you can see, it failed and its taken me into the second week to get it fixed,not by the mot garage. Well the exhaust is blowing quite bad now, despite the new "cat",but not from the new cat obviously, but from top end area,cant tell exactly.
Problem may be, only have my word the garage guy said he broke the manifold bolt when they did the exhaust, but not sure if he personally broke it or another guy did and they told him they broke it ?? They know its a bu*&er of a job to do, because they told me that,so obvious they dont want to do it without getting paid for the pleasure. Whats the best way to go here ? any advice helpful im sure
thx
