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[raywilb]

i travelled down to Hampshire on the early hours of boxing day & although it wasnt my first trip I still need the satnav once i turn off the M3. It was bad weather all the way from Nth Yorks to reaching my destination & first of all the cars navigation packed up then a garmin i have wouldnt work to top it all google maps on my phone wasn,t very good. but in a lot of places the water as i drove through it, the waves i created were above the door windows so the weather i presumed was making sattelite reception to be poor. my cars sat nav is not behaving as it should, it keeps turning itself off & i get the DS logo in its place. it will switch on asking if i want to resume navigation. the cars instruction book has no " Fault check " pages & the dealer wants £99 to do a diagnostic check.  i also have been told to update maps that will take them 3 hrs.

[Doctor Gollum]

Is it still under warranty?

[raywilb]

Is it still under warranty?

  i doubt it , its on a 16 plate, less than 28k on the clock,

[Marks DTM Calib]

For info, rain and weather has minimal impact on GNSS signals (GPS, Glonass, Baidu, Galileo).

Does the car have a heated screen and/or heat reflective screen screem as this will impact GNSS reception for devices in the car.

When you say the incar nav struggled, was it failing to maintain position or simply could not route the car?

[Marks DTM Calib]

Also, have you tried entering your VIN on the website to see if there is a map update available as thye should be user installable

https://www.dsautomobiles.co.uk/services/connected-services/map-updates

[raywilb]

For info, rain and weather has minimal impact on GNSS signals (GPS, Glonass, Baidu, Galileo).

Does the car have a heated screen and/or heat reflective screen screem as this will impact GNSS reception for devices in the car.

When you say the incar nav struggled, was it failing to maintain position or simply could not route the car?

it constantly turned off then after a couple of minutes it came on again showing the DS logo ( as it does on initial start up ) then on to the satnav & asking me if i want to resume navigation - press yes - then continue. Then after a very short time it will go to the DS logo page as if i had just turned the ignition on . and yes it does have heated a screen.  could it just want up dating ??

[raywilb]

Also, have you tried entering your VIN on the website to see if there is a map update available as thye should be user installable

https://www.dsautomobiles.co.uk/services/connected-services/map-updates

 
did that too yesterday then again this morning  & got this response . { vehicle not eligble for updates }

[raywilb]

Also, have you tried entering your VIN on the website to see if there is a map update available as thye should be user installable

https://www.dsautomobiles.co.uk/services/connected-services/map-updates

 
did that too yesterday then again this morning  & got this response . { vehicle not eligble for online updates }

should be 

[Marks DTM Calib]

For info, rain and weather has minimal impact on GNSS signals (GPS, Glonass, Baidu, Galileo).

Does the car have a heated screen and/or heat reflective screen screem as this will impact GNSS reception for devices in the car.

When you say the incar nav struggled, was it failing to maintain position or simply could not route the car?

it constantly turned off then after a couple of minutes it came on again showing the DS logo ( as it does on initial start up ) then on to the satnav & asking me if i want to resume navigation - press yes - then continue. Then after a very short time it will go to the DS logo page as if i had just turned the ignition on . and yes it does have heated a screen.  could it just want up dating ??

That sounds more like a systme software stability issue than a navigation fault (the infotainment re-setting mid drive cycle), check the menus and see if there is a reset option, this will lose your personalisation (stored radio stations, phone pairing etc) but, is always the first thing to try. If this does it fix it then it probably needs a software update and this is where you need to play the 'not fit for purpose' card.

The other devices struggling will most likley be down to the heated screen attenuating the GNSS satellite signals.

[STEMO]

For info, rain and weather has minimal impact on GNSS signals (GPS, Glonass, Baidu, Galileo).

Does the car have a heated screen and/or heat reflective screen screem as this will impact GNSS reception for devices in the car.

When you say the incar nav struggled, was it failing to maintain position or simply could not route the car?

it constantly turned off then after a couple of minutes it came on again showing the DS logo ( as it does on initial start up ) then on to the satnav & asking me if i want to resume navigation - press yes - then continue. Then after a very short time it will go to the DS logo page as if i had just turned the ignition on . and yes it does have heated a screen.  could it just want up dating ??

That sounds more like a systme software stability issue than a navigation fault (the infotainment re-setting mid drive cycle).

I'm surprised at this as French cars' electrics are usually very reliable.

[Marks DTM Calib]

Also, have you tried entering your VIN on the website to see if there is a map update available as thye should be user installable

https://www.dsautomobiles.co.uk/services/connected-services/map-updates

 
did that too yesterday then again this morning  & got this response . { vehicle not eligble for online updates }

should be

Ok, so the map updates expire after 3 years, slightly surprised that they do not allow you to either purchase a subscription or download the most recent update that was available to the end of the subscription

[Marks DTM Calib]

For info, rain and weather has minimal impact on GNSS signals (GPS, Glonass, Baidu, Galileo).

Does the car have a heated screen and/or heat reflective screen screem as this will impact GNSS reception for devices in the car.

When you say the incar nav struggled, was it failing to maintain position or simply could not route the car?

it constantly turned off then after a couple of minutes it came on again showing the DS logo ( as it does on initial start up ) then on to the satnav & asking me if i want to resume navigation - press yes - then continue. Then after a very short time it will go to the DS logo page as if i had just turned the ignition on . and yes it does have heated a screen.  could it just want up dating ??

That sounds more like a systme software stability issue than a navigation fault (the infotainment re-setting mid drive cycle).

I'm surprised at this as French cars' electrics are usually very reliable.

You can just imagine how good the 'French' sourced software is when they struggle to get the basics of connecting two points together with a piece of copper wire 

[Marks DTM Calib]

Looks like a known issue on cars running early firmware:

https://www.ds4ownersclub.co.uk/threads/2016-ds4-info-satnav-screen-restart.3419/

[STEMO]

I swore I would never complain about French electrics again after owning my Alfa 166. Jesus, that was a laugh a minute 

[biggriffin]

Will require a new memory card from dealer with latest maps or
https://www.ebay.co.uk/itm/294209961955?chn=ps&norover=1&mkevt=1&mkrid=710-134428-41853-0&mkcid=2&itemid=294209961955&targetid=1278447513107&device=m&mktype=&googleloc=1006886&poi=&campaignid=14727339348&mkgroupid=127909237815&rlsatarget=pla-1278447513107&abcId=9300672&merchantid=6995734&gclid=Cj0KCQiA_c-OBhDFARIsAIFg3ezUJSN_zdF7cSvjxMWETzPpwsKOu9MuN1WpRCGQ7sqw1SR70pogwbcaAtE4EALw_wcB

[Marks DTM Calib]

Will require a new memory card from dealer with latest maps or
https://www.ebay.co.uk/itm/294209961955?chn=ps&norover=1&mkevt=1&mkrid=710-134428-41853-0&mkcid=2&itemid=294209961955&targetid=1278447513107&device=m&mktype=&googleloc=1006886&poi=&campaignid=14727339348&mkgroupid=127909237815&rlsatarget=pla-1278447513107&abcId=9300672&merchantid=6995734&gclid=Cj0KCQiA_c-OBhDFARIsAIFg3ezUJSN_zdF7cSvjxMWETzPpwsKOu9MuN1WpRCGQ7sqw1SR70pogwbcaAtE4EALw_wcB

That wont fix this sadly, as the issue is the base software resetting after short periods of time (probably a memory leak), those are just the map files. 

[raywilb]

Will require a new memory card from dealer with latest maps or
https://www.ebay.co.uk/itm/294209961955?chn=ps&norover=1&mkevt=1&mkrid=710-134428-41853-0&mkcid=2&itemid=294209961955&targetid=1278447513107&device=m&mktype=&googleloc=1006886&poi=&campaignid=14727339348&mkgroupid=127909237815&rlsatarget=pla-1278447513107&abcId=9300672&merchantid=6995734&gclid=Cj0KCQiA_c-OBhDFARIsAIFg3ezUJSN_zdF7cSvjxMWETzPpwsKOu9MuN1WpRCGQ7sqw1SR70pogwbcaAtE4EALw_wcB

That wont fix this sadly, as the issue is the base software resetting after short periods of time (probably a memory leak), those are just the map files. 

  I first got a quote from a DS Dealer & that was £99 to get a diagnosis then the cost on top to fix any issues. they want it for a day & have offered  me a courtesy car for £10 . but appointment is on the 13th. however Evans Halshaw can fit me in on Friday 7th . £20 for diagnostics then if only an update needed £120.

[Marks DTM Calib]

Easy decision then, shame its a Pendragion group dealer (as they are universally shite)

[STEMO]

Easy decision then, shame its a Pendragion group dealer (as they are universally shite)

Yep. Bought a captur for wifey from EH, the sat nav required an upgrade for full postcode entry. They said they couldn't do it because their firewall would not allow their systems to download it. Harratts Renault did it for me and, consequentially, got all future servicing and MOT work.

[Rangie]

I swore I would never complain about French electrics again after owning my Alfa 166. Jesus, that was a laugh a minute 

. 


Alfa Romeo make some beautiful looking cars always fancied one, but have always been put off by other owners experiences with them.

[Andy B]

...
Yep. Bought a captur for wifey .....

what did she do to deserve that? 

[STEMO]

...
Yep. Bought a captur for wifey .....

what did she do to deserve that? 

Pre reg, Andy. List price £18000, we got it for £12700 with seven miles on it.

[Andy B]

...
Yep. Bought a captur for wifey .....

what did she do to deserve that? 

Pre reg, Andy. List price £18000, we got it for £12700 with seven miles on it.

It doesn't matter how much Steve ..... it's a Renault Captur!  Sister in law has a hybrid Captur

[YZ250]

For info, rain and weather has minimal impact on GNSS signals (GPS, Glonass, Baidu, Galileo).

Does the car have a heated screen and/or heat reflective screen screem as this will impact GNSS reception for devices in the car.

When you say the incar nav struggled, was it failing to maintain position or simply could not route the car?

it constantly turned off then after a couple of minutes it came on again showing the DS logo ( as it does on initial start up ) then on to the satnav & asking me if i want to resume navigation - press yes - then continue. Then after a very short time it will go to the DS logo page as if i had just turned the ignition on . and yes it does have heated a screen.  could it just want up dating ??

That sounds more like a systme software stability issue than a navigation fault (the infotainment re-setting mid drive cycle), check the menus and see if there is a reset option, this will lose your personalisation (stored radio stations, phone pairing etc) but, is always the first thing to try. If this does it fix it then it probably needs a software update and this is where you need to play the 'not fit for purpose' card.

The other devices struggling will most likley be down to the heated screen attenuating the GNSS satellite signals.

Agree with Mark on both points above. My daughter had a Peugeot with a heat reflective screen which prevented her Tom Tom from seeing satellites. I plugged an additional aerial in the back of it and placed it on the dash by the black dotted area right in the bottom corner of the screen. It worked fine after that. 
The inbuilt system shutting down and rebooting (hence the DS logo appearing) must be a system software issue.

[TheBoy]

I see a few older Hondas with Satnav are having clock troubles since rolling into 2022, with clocks reseting to 2002.  Though that software glitch smacks of the same signed integer overflow that killed many MS Exchange servers on New Years Day.

My Jag clock is safe from such things, seeing as has no option to automatically sync the time with anything 

[Kevin Wood]

I see a few older Hondas with Satnav are having clock troubles since rolling into 2022, with clocks reseting to 2002.  Though that software glitch smacks of the same signed integer overflow that killed many MS Exchange servers on New Years Day.

My Jag clock is safe from such things, seeing as has no option to automatically sync the time with anything 

.. and if it's anything like mine, can't keep time reliably anyway.

[STEMO]

I see a few older Hondas with Satnav are having clock troubles since rolling into 2022, with clocks reseting to 2002.  Though that software glitch smacks of the same signed integer overflow that killed many MS Exchange servers on New Years Day.

My Jag clock is safe from such things, seeing as has no option to automatically sync the time with anything 

.. and if it's anything like mine, can't keep time reliably anyway.

Time is merely a concept invented to enslave human beings.

[TheBoy]

I see a few older Hondas with Satnav are having clock troubles since rolling into 2022, with clocks reseting to 2002.  Though that software glitch smacks of the same signed integer overflow that killed many MS Exchange servers on New Years Day.

My Jag clock is safe from such things, seeing as has no option to automatically sync the time with anything 

.. and if it's anything like mine, can't keep time reliably anyway.

As a member of a few Shag forums, I'm told there are these big shiny establishments called "dealers" that will set the time for you for a very reasonable £130ph

[Doctor Gollum]

I see a few older Hondas with Satnav are having clock troubles since rolling into 2022, with clocks reseting to 2002.  Though that software glitch smacks of the same signed integer overflow that killed many MS Exchange servers on New Years Day.

My Jag clock is safe from such things, seeing as has no option to automatically sync the time with anything 

.. and if it's anything like mine, can't keep time reliably anyway.

As a member of a few Shag forums, I'm told there are these big shiny establishments called "dealers" that will set the time for you for a very reasonable £130ph

Is that per hour for a 12 hour clock or a 24 hour one?

[Marks DTM Calib]

I see a few older Hondas with Satnav are having clock troubles since rolling into 2022, with clocks reseting to 2002.  Though that software glitch smacks of the same signed integer overflow that killed many MS Exchange servers on New Years Day.

My Jag clock is safe from such things, seeing as has no option to automatically sync the time with anything 

.. and if it's anything like mine, can't keep time reliably anyway.

As a member of a few Shag forums, I'm told there are these big shiny establishments called "dealers" that will set the time for you for a very reasonable £130ph

In Kevins case it needs a BCM update to address the minute loss issue

[STEMO]

Just gaffer tape a £2.99 Chinese digital clock over the jag one, they somehow manage to keep perfect time 

[TheBoy]

Just gaffer tape a £2.99 Chinese digital clock over the jag one, they somehow manage to keep perfect time 

That would cost me £5.98, as it has 2 in the front, a mechanical/analogue type and a digital one.  No idea why.

But the Shag forums say only a dealer could attach a poundland clock, the only thing an owner is allowed to do is polish it.

[ronnyd]

My alleged cheap and nasty Vectra clock updates and works perfectly.  

[TheBoy]

My alleged cheap and nasty Vectra clock updates and works perfectly.  

For a car launched in 2010, its a bit crap that it can't even set the time itself, isn't it.

My fellow Jag forum acquaintances think I'm being picky, because their dealer does it for them every time it goes in for a service/repair/tyre/whatever.

[Andy B]

My alleged cheap and nasty Vectra clock updates and works perfectly.  

For a car launched in 2010, its a bit crap that it can't even set the time itself, isn't it.

My fellow Jag forum acquaintances think I'm being picky, because their dealer does it for them every time it goes in for a service/repair/tyre/whatever.

My ML's clock is a stand alone clock too ... you even have to tell it to go to GMT or BST

[Sir Tigger KC]

I was mightily impressed when I realised my Omega's clock changed from GMT to BST and vice versa automatically and thought I'd arrived! 

None of the cars I have had since do this, so I'm obviously backsliding in life.       

[STEMO]

All Vauxhalls do it, the ones I've owned anyway.

[TheBoy]

My alleged cheap and nasty Vectra clock updates and works perfectly.  

For a car launched in 2010, its a bit crap that it can't even set the time itself, isn't it.

My fellow Jag forum acquaintances think I'm being picky, because their dealer does it for them every time it goes in for a service/repair/tyre/whatever.

My ML's clock is a stand alone clock too ... you even have to tell it to go to GMT or BST

Yeah, crap ain't it.

I've not had a car since the early 90s that can't sync the clock, except JLRs premium saloon launch in 2010.  Progress.