In the case of train compensation, I don't believe its worth the effort, given the pittance you get back.Another day, another compensation claim going into Chiltern
The UK rail service really is crap. And expensive
There is a real scam you can do with that, people buy an open ticket, use it, then look at the actual arrival times of the trains within the ticket window, and claim against the worst ones!
I religiously put in the claims out of principle. Chiltern run a bunch of near 40yr old 165's and they are utterly knackered. If they get enough claims, maybe they might consider retiring that fleet....
TBH, the majority of the rest of their fleet are 168s, and also utterly knackered, but are only around 25yrs old. They are keen to show a £12m refurbishment, but obviously £12m doesn't even cover the seat coverings
