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[Mr Skrunts]

Decided to treat us to a takeaway tonight.

Used the shop before, but last time thier food was overcooked.  So ordered a Cheese burger and a small Pizza & make a point of asking them not to overcook/brown the pizza, order time before delivery was an estimated 45/60 mins 

Ordered at 9.28 (Estimated delivery time:22:45 - 23:05 when order placed)

Order arrived around 10.30pm so not too bad, but I made a point of checking the pizza before he left, and yes it was burnt.  The driver confirmed on the reciept that I had asked DO NOT BURN/BROWN EDGES, he politelty advised to wait a while and then ring the shop and they would send a replacement.

So did as suggested, as soon as they knew it was a complaint the buggers hung up.  Rang them back, spoke to the manager/owber this time and was offered a replacement but I declined that, asked for a refund but was asked to do it via Justeat as the money was delt with through them.

Sorted that via email (Pending) and then went off to find a contact number on google. (No joy)


So I was led to believe the law changed a few years ago and all UK sites had to give Phone contact details.

Plus found this,

https://forums.moneysavingexpert.com/discussion/6128028/just-eat-wont-give-refunds

[deviator]

How did you pay?

Credit card or PayPal, you've got protection, if Just Eat try and avoid it. You do have cover with debit cards, but less so.

[Mr Skrunts]

How did you pay?

Credit card or PayPal, you've got protection, if Just Eat try and avoid it. You do have cover with debit cards, but less so.

Allways pay using Credit Card online.  Justeat, amazon etc 
 
I will give them a few days, things may have improved, if not then I will expect a free meal from the Pizza shop next week, if not then refund on CC and lots of bad rateings for both the shop & Justeat.

Amazon I had to have a few refunds because of non delivery.  95% of the sellers deal with the problem instantly, 5% that wont or are awkward I just ring Amazon and they deal with it.

[Field Marshal Dr. Opti]

If I want  a pizza I take it out of the freezer and put it in the oven.

Not overly difficult.

[Sir Tigger KC]

If I want  a pizza I take it out of the freezer and put it in the oven.

Not overly difficult.

We don't have fancy things like Just Eat round here... 

[Doctor Gollum]

If I want  a pizza I take it out of the freezer and put it in the oven.

Not overly difficult.

We don't have fancy things like Just Eat round here... 

Them city types have no idea...

[STEMO]

We have just eat in little old Barnsley, but I wouldn't put the stuff they deliver in my mouth.

[Field Marshal Dr. Opti]

We have just eat in little old Barnsley, but I wouldn't put the stuff they deliver in my mouth.

Yes......What have teenage delivery boys been touching before they touch your pizza.

[deviator]

We have just eat in little old Barnsley, but I wouldn't put the stuff they deliver in my mouth.

Yes......What have teenage delivery boys been touching before they touch your pizza.

I think you have to pay extra for that.

[Sir Tigger KC]

Anyway seems he's a bit of a fussy bugger our Skruntie eh?   

[Migv6 le Frog Fan]

Swmbos birthday yesterday which we spent on London with Daughter, son and his fiance.
After a long walk around some of the sights Daughter took us to her favourite,  open air rooftop restaurant in trendy Shoreditch.
The food was several platters of bits & pieces of everything and anything. Not bad, but a bit mediocre if Im honest.
A bottle of beer was £6 and the cocktails the girls were drinking were £13 each !
We were allowed the great privilege of having our table for two hours and the bill at the end of this extravaganza was just short of £300 ! 
Tried hard to pay our share, but Daughter wouldnt hear of it and insisted on paying the whole fickin lot.
She has a heart of gold, but daft as a brush, bless her. 

[TheBoy]

but daft as a brush

Where does she get that from, Uncle Albert?

[Migv6 le Frog Fan]

I cant imagine. 

[Rangie]

Would never dream of ordering fast food , I like to cook & so does SWMBO , have seen some of the delivery drivers they use round here that's enough to put anyone off.

[ronnyd]

Would never dream of ordering fast food , I like to cook & so does SWMBO , have seen some of the delivery drivers they use round here that's enough to put anyone off.

Agreed. Think that getting it delivered is just the lazy way out. Sorry Skruntie  . If i fancy a takeaway, fish n chips mostly, i go and get it myself.