Omega Owners Forum
Chat Area => General Car Chat => Topic started by: amba on 23 April 2021, 17:11:31
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Had national Windscreens out today to replace my front screen which had 2 cracks from winter motorway driving.
Pleasant enough guy who seemed to understand how things worked so left him to get on with it .Explained that the last time screen was replaced several years ago the outer trim hadnt been fitted correctly and parted company with the car on the M4 ." Dont worry sir I have fitted loads of the screens over the years and never had a problem " !!
Fatal last words.
Knock on the door some 2 hours later saying all done and was difficult getting old screen out so had to call another fitter to help,but its all done now and will you sign my paperwork that the job is done and pay the excess.
When I looked at it the upright outer rubber trim was about 10mm away from the body work and creased and wrinkled along the edges...Thats not correct I said and Im not happy with that and will not be paying excess of £95 until its corrected.He then told me that it would settle in the heat from the sun and within 24/48 hours it would be flush with the body work.
I questioned him as to what they do when they fit them in the winter as no heat from the sun and was advised they use a heat gun to get it flush,so I sent him away with another ear bashing on poor workmanship and waited for the call from his office.Less that 20 minutes after he had gone got the Manager ringing asking why I hadnt paid the excess and that his fitter had done a proper job .
When I told him I wasnt paying for poor workmanship and parts he then told me he would contact his accounts dept who would persue me for non payment .Needless to say I welcomed any action they wished to bring my way and told him I would be raising my complaint with my Insurance Company who in fairness called me straight back to discuss things fully.
Bottom line is we need to give it the weekend to see if this trim has magically shrunk back to the body work and if not a new screen trim would be ordered and refitted again.
Why dont they just do the job right !!!
Mr very angry from Kent >:(
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I suspect I am a fully qualified windscreen fitter, despite not having a clue, or ever doing on before.
And therein lies your answer.
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Well they have picked on the wrong guy to sod about this time. >:(
Monday morning I will be speaking to insurance company as even rubbing magic bean juice on the trim fitted will not get it flush to the bodywork.
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.... bean juice .....
How much do you need? ;) ;) ;) :y
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.... bean juice .....
How much do you need? ;) ;) ;) :y
Has to pass Brackley on the way to Kentshire, and I'll hijack the wagon.
Did I mention I like Beanz?
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The only way that trim will ever fit is if they remove it and refit it properly :-X
The trouble is, a decent fitter gets all the grief from the fallout of the 'I've been doing this for years and never had a problem" brigade.
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rather gallons to get the trim fitted flush ;D
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Could somebody post up a picture of trim fitted flush so I can point out the error of their ways on Monday .
Can’t do picture of mine as it’s “well fitted slightly wrong !!!”
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I was told exactly the same thing about it settling down flush after a couple of sunny days when mine didnt fit flush.
Like a fool I believed them. Not only did it not settle flush it flew off as I was driving it.
Ive been driving around with no screen trim since, which must be a couple of years ago now.
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https://www.devonwindscreens.co.uk/vauxhall-omega-windscreen/
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Well that arent getting off the hook with me this time..they can either fix it or I will get somebody else to do it properly and they can whistle for payment....Im just fed up with people doing shoddy work >:(
Thanks Al :y