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[Varche]

We have two heads. Carpet cleaner works great on what few carpets we have.

The other general purpose head doesnt rotate so useless on smooth surfaces like floor tiles.

I have had it to pieces times and cleaned it. Bothe bearings run smoothly on the large roller.

There is however resistance when you turn the cross spigot on the end of the assembly that goes inside the blue and red roller. Is that by design or the culprit?

[TheBoy]

Is it an active head, ie with a motor at the back to turn the roller?  I believe most Dyson cordless only use active heads, other than the crevice type tools, but I dont have anything as old as a V6

If it is an active head, check the electrical connections where it joins the extension pipe - you can assume the extn pipe and main unit is OK if other heads work, but I know you can get crap into the electrical connections causing the head motor not to run.

[redelitev6]

Try Mumsnet 

[Varche]

Is it an active head, ie with a motor at the back to turn the roller?  I believe most Dyson cordless only use active heads, other than the crevice type tools, but I dont have anything as old as a V6

If it is an active head, check the electrical connections where it joins the extension pipe - you can assume the extn pipe and main unit is OK if other heads work, but I know you can get crap into the electrical connections causing the head motor not to run.

Yes it is.  Great suggestion. Will have a look tomorrow.