My works laptop has an intermittent problem. HP, so enough said really. That aside, it has a faulty system board, causing it to make poor connection with docking station.
So, because of the company I work for, they don't replace but repair, whereas the company I work for get replacement (yes, who I work for isn't straightforward!)
So an 'Engineer' comes out to replace system board, so he takes laptop away. About an hour later, I get a call from 'Engineer' saying he has ordered a replacement laptop, as he has destroyed mine because it has odd screws and he didn't have the right tools!
He brings it back so I can retrieve my data, the 'odd screws' are normal torx, looks like he has butchered them with a screwdriver.
So, got to spend the next 2 days rebuilding new laptop when it turns up tomorrow