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« on: 04 November 2025, 18:50:40 »
Openreach were due this morning to connect me to full fibre.
Over the last few days I've had e-mails + text messages from them asking me to confirm the appointment, which I have every time.
Appointment was between 08:00 to 13:00.
Didn't arrive, reported it and was told engineer was running late and would be there in the afternoon.
At 15:24 on my security camera, an Openreach van came into the Close, reversed and drove off.
Reported it again and was told he knocked on the door to tell us more work needed to be done.
He didn't even get out of the van, let alone stop.
New appointment now made for the 20th.