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Author Topic: Laptop won't start.  (Read 5280 times)

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Field Marshal Dr. Opti

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Laptop won't start.
« on: 03 July 2021, 14:30:13 »

HP Pavilion 14 inch. Two years old.

On/Off button lights up very briefly before going out......then SFA.

Battery taken out and replaced (put back in) still nothing.


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dave the builder

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Re: Laptop won't start.
« Reply #1 on: 03 July 2021, 14:53:37 »

how far was it thrown and did it hit anything hard ?  ;D
have you checked the power output of the charger with a volt meter ?
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STEMO

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Re: Laptop won't start.
« Reply #2 on: 03 July 2021, 14:53:52 »

You and your laptops  ;D
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Field Marshal Dr. Opti

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Re: Laptop won't start.
« Reply #3 on: 03 July 2021, 14:57:43 »

You and your laptops  ;D

Don't let me keep you. You have a whippet to walk and the ironing to finish when you return.😊
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Field Marshal Dr. Opti

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Re: Laptop won't start.
« Reply #4 on: 03 July 2021, 15:01:13 »

how far was it thrown and did it hit anything hard ?  ;D
have you checked the power output of the charger with a volt meter ?

Battery was 80% charged and then it won't start. I suppose it could be a fault with the on/off switch itself.

Plugged into the mains still nothing.

I hate this f*ucking tablet.😡
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STEMO

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Re: Laptop won't start.
« Reply #5 on: 03 July 2021, 15:07:05 »

how far was it thrown and did it hit anything hard ?  ;D
have you checked the power output of the charger with a volt meter ?

Battery was 80% charged and then it won't start. I suppose it could be a fault with the on/off switch itself.

Plugged into the mains still nothing.

I hate this f*ucking tablet.😡
I've walked my dog and finished the ironing, time for some entertainment with you and your cheap laptops  ;D
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Nick W

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Re: Laptop won't start.
« Reply #6 on: 03 July 2021, 15:09:16 »

how far was it thrown and did it hit anything hard ?  ;D
have you checked the power output of the charger with a volt meter ?

Battery was 80% charged and then it won't start. I suppose it could be a fault with the on/off switch itself.

Plugged into the mains still nothing.

I hate this f*ucking tablet.😡


Have you tried sweet talk? Tell it her them you love them? :)
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dave the builder

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Re: Laptop won't start.
« Reply #7 on: 03 July 2021, 15:10:37 »

the switch would be a momentary push ,not a permanent on or off ,and by  the "On/Off button lights up very briefly before going out" you have proved it to work  :-\
laptop or tablet ?
re-seating the Ram dimms may help ,it's recently been apart to fit a SSD  :-\
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STEMO

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Re: Laptop won't start.
« Reply #8 on: 03 July 2021, 15:11:48 »

how far was it thrown and did it hit anything hard ?  ;D
have you checked the power output of the charger with a volt meter ?

Battery was 80% charged and then it won't start. I suppose it could be a fault with the on/off switch itself.

Plugged into the mains still nothing.

I hate this f*ucking tablet.😡


Have you tried sweet talk? Tell it her them you love them? :)
His wife may think he is talking to SIL on zoom...the laptop really would be kaput then  ;D
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STEMO

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Re: Laptop won't start.
« Reply #9 on: 03 July 2021, 15:12:24 »

And another visit to A&E  ;D
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Field Marshal Dr. Opti

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Re: Laptop won't start.
« Reply #10 on: 03 July 2021, 15:34:27 »

the switch would be a momentary push ,not a permanent on or off ,and by  the "On/Off button lights up very briefly before going out" you have proved it to work  :-\
laptop or tablet ?
re-seating the Ram dimms may help ,it's recently been apart to fit a SSD  :-\


Yes. Removed and replaced both battery and (what I believe to be the SSD)

I'm tempted to say 'f*uck it and buy a new one'
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STEMO

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Re: Laptop won't start.
« Reply #11 on: 03 July 2021, 15:39:51 »

the switch would be a momentary push ,not a permanent on or off ,and by  the "On/Off button lights up very briefly before going out" you have proved it to work  :-\
laptop or tablet ?
re-seating the Ram dimms may help ,it's recently been apart to fit a SSD  :-\


Yes. Removed and replaced both battery and (what I believe to be the SSD)

I'm tempted to say 'f*uck it and buy a new one'
A more expensive one might be better. I bought a Dell for my lad last year, £750 well spent.
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deviator

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Re: Laptop won't start.
« Reply #12 on: 03 July 2021, 15:41:01 »

If it's 2 years old, it's still under warranty. Don't let the supplier of hp tell you otherwise.

The sales of goods act states, an item must be for for purpose and last a reasonable amount of time. 2 years is not responsible for such an item.

Ok, now for suggestions. Remove the battery, don't plug it in, hold the power button down for 10 seconds. Connect to the PSU, then try the power with no battery present.

There are some specific reset methods, but without the exact model number, if be guessing.
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Field Marshal Dr. Opti

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Re: Laptop won't start.
« Reply #13 on: 03 July 2021, 15:54:27 »

If it's 2 years old, it's still under warranty. Don't let the supplier of hp tell you otherwise.

The sales of goods act states, an item must be for for purpose and last a reasonable amount of time. 2 years is not responsible for such an item.

Ok, now for suggestions. Remove the battery, don't plug it in, hold the power button down for 10 seconds. Connect to the PSU, then try the power with no battery present.

There are some specific reset methods, but without the exact model number, if be guessing.

According to the invoice £549.....it is model 14-ce0505sa.

Intel core i7......256 GB SSD

May 2019.



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STEMO

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Re: Laptop won't start.
« Reply #14 on: 03 July 2021, 16:01:17 »

From HP support:

Turn off the computer.
Remove the computer from any port replicator or docking station.
Disconnect all external connected peripheral devices, such as USB storage devices, external displays, and printers.
Unplug the AC adapter from the computer.
Remove the battery from the battery compartment.
Press and hold the Power button for about 15 seconds to drain residual electrical charge from the capacitors that protect the memory.
Put the battery back into its compartment and plug the AC adapter back into the notebook, but do not connect any of the peripheral devices.
Press the Power button to turn on the computer.
On the Options screen, select Continue to open Windows 10.
If a startup menu opens, use the arrow keys to select Start Windows Normally, and then press the Enter.
Reconnect each of the peripheral devices.
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