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Omega General Help / Re: New windscreen fitted using original rubber surrounds
« on: 22 May 2019, 19:11:28 »Well insurance contacted the National Windscreen Manager they usually deal with by them. They sent him the pictures I posted below, he said that the rubber on drivers side, definately is not right, so he contacted Hartlepool manager on our behalf. The manager from Hartlepool, contacted us and said that they will come out tomorrow, to sort out the rubber on drivers side, they will not be doing the bottom one as that is just for cosmetic only, the gap on each side is 1". They will not change the rubbers, because apparently when they get a order, from the insurance companies they don't include in the policy for new rubbers, so they use what is on the car. He said that they aren't happy doing it, but it is the only thing they can do due to the cost to the customer.
So will see what they do tomorrow.
Had mine done on insurance recently . . .all new genuine trims & rubbers requested & duly supplied . The whole saga took weeks to sort though .
Not sure if earlier models are different but I think they are serving you a large portion of bullshit there .