Omega Owners Forum

Chat Area => General Discussion Area => Topic started by: tunnie on 24 October 2006, 19:25:48

Title: Why you must NEVER, NEVER buy ANYTHING from Dixons
Post by: tunnie on 24 October 2006, 19:25:48: Please tell everyone you know about this, for sometime now i wish the DSG (Dixons Store Group) would go bust, awful, awful company.

They own:

Currys
Currys.digital
Dixons
PC World
The Link

When working at my placement for my uni course, i had to order 60 usb cables for a project... i was amazed at the price comparison:

Belkin 3 Meter USB Extension Cable

eBuyer Price online: £1.94 http://www.ebuyer.com/UK/product/57706 (says for iMac but all USB cables are the same)

Dixons price online: £18.99!! :o :o :o :o :o - Wait for it .... standard delivery is £9.99!! :o :o

Do a search on the Dixons website for product: 157205 - http://www.dixons.co.uk - All DSG sites use sh!t sessions, so my link will expire...

So including delivery Dixons want £28.98 for 1 USB extension cable!!!

F*** the DSG group! >:(
Title: Re: Why you must NEVER, NEVER buy ANYTHING from Di
Post by: Marks DTM Calib on 24 October 2006, 19:32:46: You forgot to add 15 quid for the extended warranty
Title: Re: Why you must NEVER, NEVER buy ANYTHING from Di
Post by: tunnie on 24 October 2006, 19:34:39: ;D ;D ;D
Title: Re: Why you must NEVER, NEVER buy ANYTHING from Di
Post by: Markie on 24 October 2006, 19:35:01: yep an awful company that i avoid and always have - you got to wonder how they deliver at 9.99 :o
Title: Re: Why you must NEVER, NEVER buy ANYTHING from Di
Post by: tunnie on 24 October 2006, 19:38:04: Quote
yep an awful company that i avoid and always have - you got to wonder how they deliver at 9.99 :o

And thats not even next day Delivery, also its the same price on any amount. Rang up PC World Business when @ my placement, a £400 wizzy printer still had a delivery charge of £9.99! >:(
Title: Re: Why you must NEVER, NEVER buy ANYTHING from Di
Post by: Auto Addict on 24 October 2006, 19:39:44: Quote
You forgot to add 15 quid for the extended warranty

Worth having though on a USB cable (from Dixons) ::)
Title: Re: Why you must NEVER, NEVER buy ANYTHING from Di
Post by: theolodian on 24 October 2006, 19:46:23: Yeah, they suck and have no interest in serving you. What I don't understand is why there isn't anywhere else I can go to get electronics?!? I mean Coventry isn't small, and Birmingham isn't far away. Where are some decent electronics/computer stores?

www.expansys.co.uk usually has cheap USB cables.
Title: Re: Why you must NEVER, NEVER buy ANYTHING from Di
Post by: Del Boy on 24 October 2006, 20:28:21: Hate dixons always will and always have
Title: Re: Why you must NEVER, NEVER buy ANYTHING from Di
Post by: Taxi_Driver on 24 October 2006, 20:41:52: Im waiting on a reply to an email PC World!

I bought about 2/3 months ago a ADSL modem/router for £70......discounted from £79.99 for being customer returned item.....basically it went wrong and took it back...was told i had to pay £9.99 to exchange it for replacemnt.....i did and sent email to PC World telling em what i thought about it....havent heard back yet >:(
Title: Re: Why you must NEVER, NEVER buy ANYTHING from Di
Post by: CaptainZok on 24 October 2006, 20:44:31: Write to the MD of the group.
I did it some years ago and ended up with a nice apology and a £30 voucher. :D
Title: Re: Why you must NEVER, NEVER buy ANYTHING from Di
Post by: Del Boy on 24 October 2006, 20:45:55: I love ebuyer my i built my son a computer from there top stuff SLI motherboard, AMD 64 X2, graphics card 512MB pci-e hard drive 250GB SATA just over £300 for the lot and a few other little bits i love it :y
Title: Re: Why you must NEVER, NEVER buy ANYTHING from Di
Post by: Tony H on 24 October 2006, 21:46:55: Just off on a slight tangent here folks on the subject of delivery charges SHOPPING CHANNELS GRRR!! send back tv (the name i give to bid up for obvious reasons) advertise the item for say £15 then add £7.99 p&p then add £1.50 for the phone call to order it result £24.49 for an Item that they describe "can be yours for 15 quid!" Should be banned for misselling. RANT OVER.
Title: Re: Why you must NEVER, NEVER buy ANYTHING from Di
Post by: bob.dent on 25 October 2006, 09:28:54: The only one out of the DSG group I've had a good experience with is the Link when I bought a new mobile for son's Xmas present. Found the staff very knowledgeable and helpful :y As for the rest of the group, I wouldn't touch the thieving barstewards with a bargepole [smiley=thumbdown.gif]
Title: Re: Why you must NEVER, NEVER buy ANYTHING from Di
Post by: sounds2k on 25 October 2006, 10:01:33: most retail outlets are the same ... they don't make much money on the hardware - it's made on accessories, warranties and finance. I used to work for a computer retailer a few years ago - they sold printer cables at either £7, bought them in at under £1 each ... mail order is generally the best way to go for the best price, but then you have to wait (and pay) for delivery and then the same again if it goes wrong ... ::)
Title: Re: Why you must NEVER, NEVER buy ANYTHING from Di
Post by: nixoro on 25 October 2006, 12:02:43: Having worked in Dixons warehouse's in Stevenage about 5 years ago when temping never bought from them since bloody awful company to work for and to buy from.
Title: Re: Why you must NEVER, NEVER buy ANYTHING from Di
Post by: TheBoy on 26 October 2006, 22:09:14: With DSG, you're paying for convenience. The stuff has to be held in store, and with the price drops on IT stuff, you have to pay the premium.

Go to the big online cheap places, and be prepared for real grief if something goes wrong...
Title: Re: Why you must NEVER, NEVER buy ANYTHING from Di
Post by: tunnie on 26 October 2006, 22:44:43: so far ebuyer have been excellent, have returned a few things to them... a mate sent his 250GB lacie drive back some time ago due a a fault, they replaced it no problems.

As for the convenience thing...

I ordered a USB KVM from scan.co.uk on a wednesday evening (after 7pm), arrived before 9 the next day on standard delivery!!
Title: Re: Why you must NEVER, NEVER buy ANYTHING from Di
Post by: CaptainZok on 26 October 2006, 22:54:32: Scan can be hard work if you have a problem.
They used to have a habit of not answering the phones on the tech support lines.
Not a prob for me as theyre only a couple of miles away but from the other end of the country could be.
Title: Re: Why you must NEVER, NEVER buy ANYTHING from Di
Post by: TheBoy on 28 October 2006, 22:25:39: Most of the cheap online places you either cannot ring, or have to hold for hours. Personally, I rarely use PC World etc unless they have something at good price (rare, but does happen) or I need fast.

But then, I've learned that when things go wrong, ebuyer, komplett, savastore, scan, bluepoint etc can be a real pain.