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Chat Area => General Discussion Area => Topic started by: geoffr70 on 01 August 2012, 20:07:49

Title: Windows startup problem
Post by: geoffr70 on 01 August 2012, 20:07:49

Hi peeps is there any computer whizz kids out there?

I forced my laptop to turn off whilst it was doing stuff by pressing and holding the power button. Now when I try to turn it on all I get is a black screen with white writing saying: " we apologise for the inconvenience, but windows did not start successfully. A recent hardware of software change might have caused this."

It says other stuff, then counts down 30 seconds, you see the windows icon, then it repeats the process.  Have I buggered my computer?

Thanks peeps

Title: Re: Windows startup problem
Post by: cem_devecioglu on 01 August 2012, 21:34:21

try this  :y
http://windows.microsoft.com/en-us/windows7/Using-Last-Known-Good-Configuration (http://windows.microsoft.com/en-us/windows7/Using-Last-Known-Good-Configuration)

Title: Re: Windows startup problem
Post by: TheBoy on 01 August 2012, 21:48:49

As Cem suggests, start with LKG

Title: Re: Windows startup problem
Post by: geoffr70 on 01 August 2012, 22:53:08

Ok thanks I'll try that!

Title: Re: Windows startup problem
Post by: dbug on 01 August 2012, 23:25:24

F8 key is your friend mate  :y

Title: Re: Windows startup problem
Post by: geoffr70 on 02 August 2012, 10:30:30

The screen that comes up when I press f8 gives me the same options plus a few more, of I don't press f8. Ive tried selecting start windows normally, and using last known good configuration but it's still not having it. Anyone got any ideas?

Not that bothered about the computer, it's some music files (20gb) that I want.

Thanks peeps

Title: Re: Windows startup problem
Post by: cem_devecioglu on 02 August 2012, 11:01:59

now solution is a bit time consuming :-\
http://triplescomputers.com/blog/casestudies/when-last-known-good-configuration-fails/ (http://triplescomputers.com/blog/casestudies/when-last-known-good-configuration-fails/)
 
or else you need to start from scratch and re-install

Title: Re: Windows startup problem
Post by: geoffr70 on 02 August 2012, 11:13:01

Thanks cem but all that stuff is way beyond me! I'll have to get me whizzkid mate to see if he can fix it!  Thanks!

Title: Re: Windows startup problem
Post by: cem_devecioglu on 02 August 2012, 13:51:31

Quote from: geoffr70 on 02 August 2012, 11:13:01

Thanks cem but all that stuff is way beyond me! I'll have to get me whizzkid mate to see if he can fix it!  Thanks!

sorry couldnt help  :-\

Title: Re: Windows startup problem
Post by: freecall666 on 02 August 2012, 16:55:43

mrs is always doing that to her laptop just start it back on network, laptop is not on a network but it allways works and starts up. if fails starts in windows safe startup, has never worked trying last known good. could try that.

Title: Re: Windows startup problem
Post by: TheBoy on 02 August 2012, 18:33:36

LKG only fixes configuration errors. It does not fix corruption or other forms of stupidity that the user tries.

Easy enough to recover the data. Just don't do too much else until someone who knows what they are doing has recovered it.

Looking forward, MAKE SOME rather BACKUPS!!!

Title: Re: Windows startup problem
Post by: geoffr70 on 02 August 2012, 18:43:26

Ok thanks peeps! I have backups but I've got that much music, this 20 gb is just the next bit I've got to make backups of! I'll get me mate to have a look. Boohoo just got by broadband as well