Omega Owners Forum

Chat Area => General Discussion Area => Topic started by: pscocoa on 16 November 2012, 17:02:19

Title: House Insurance - sharp practice once again
Post by: pscocoa on 16 November 2012, 17:02:19
Having sold in-laws house today (following their death)  - I cancelled the house insurance.

some of you may recall the saga of the Post Office who refused to insure the empty property and I took it to the Ombudsman - compensation was settled  last week thankfully.

Now Adrian Fux who provided the empty property insurance at a high premium saying that underwriters will retain 65% of premium for 4 months cover - this is in small print of policy booklet I find but not in main set of papers they sent me early doors. Another Ombudsman job - not so much the money as the principle - such a high retention is a very material term and should be explained up front in my view
Title: Re: House Insurance - sharp practice once again
Post by: Sir Tigger KC on 16 November 2012, 21:19:18
I cancelled a car insurance once because I was going abroad for a while. The policy was about 6 weeks old and I received a pittance of a refund.  >:(  Who was the broker? Adrian Flux!  ::)
Title: Re: House Insurance - sharp practice once again
Post by: STMO123 on 16 November 2012, 21:23:34
Breaking news: Insurance is a con.
I've known them to change details on a renewal and, if I hadn't checked, the policy would have been void.
Title: Re: House Insurance - sharp practice once again
Post by: Nickbat on 16 November 2012, 21:25:11
Having sold in-laws house today (following their death)  - I cancelled the house insurance.

some of you may recall the saga of the Post Office who refused to insure the empty property and I took it to the Ombudsman - compensation was settled  last week thankfully.

Now Adrian Fux who provided the empty property insurance at a high premium saying that underwriters will retain 65% of premium for 4 months cover - this is in small print of policy booklet I find but not in main set of papers they sent me early doors. Another Ombudsman job - not so much the money as the principle - such a high retention is a very material term and should be explained up front in my view

He certainly seems to.  :D ;D
Title: Re: House Insurance - sharp practice once again
Post by: pscocoa on 20 November 2012, 22:26:21
Threat of Ombudsman plus strong arguments meant they offered a settlement tonight which I have accepted - £40 under what I wanted but not worth the further hassle.
Title: Re: House Insurance - sharp practice once again
Post by: jonathanh on 21 November 2012, 11:23:12
 and why do they pay such a paultry amount of you cancel after a short period?  we;; the answer is that they've paid a chunk of your premium to the broker as comission and they cannot get it back.  so you just get a share of the premium net of comission ( and profit margin

not you can guess Adrian Flux don't care as they have your commission in their pocket.....
Title: Re: House Insurance - sharp practice once again
Post by: Kevin Wood on 21 November 2012, 12:15:40
not you can guess Adrian Flux don't care as they have your commission in their pocket.....

They are a big insurer of kit cars and judging from the comments I've read from car owners who've experienced their service the above would seem to be accurate on many levels.