Omega Owners Forum

Chat Area => General Discussion Area => Topic started by: Entwood on 25 November 2012, 20:46:24

Title: Loss of site...
Post by: Entwood on 25 November 2012, 20:46:24
Any one else lose the site for about 20-30 minutes just now ??? Only reason I ask I'm having a lot of problems with t'internet at the moment ... seems to work for 10 minutes, then doesn't, then just starts working again .. :( and I can't find any common fault ...  :(

This one was odd, e-mail worked, some web sites worked, but OOF / BBC/ MetOffice all stopped .. :(
Title: Re: Loss of site...
Post by: symes on 25 November 2012, 20:47:13
Yep 45 mins >:(
Title: Re: Loss of site...
Post by: Elite Pete on 25 November 2012, 20:47:48
Me too :'(
Title: Re: Loss of site...
Post by: TheBoy on 25 November 2012, 20:48:54
Hoped nobody noticed ::)

Server crash, not sure why yet, still looking. Surprisingly, no notifications from anyone, thought nobody had noticed ;D
Title: Re: Loss of site...
Post by: Entwood on 25 November 2012, 20:49:47
Hoped nobody noticed ::)

Server crash, not sure why yet, still looking. Surprisingly, no notifications from anyone, thought nobody had noticed ;D

Don't know how to tell you !!!   :)
Title: Re: Loss of site...
Post by: omega3000 on 25 November 2012, 20:50:00
+3 , i had to go on the frontera forum  :-[
Title: Re: Loss of site...
Post by: TheBoy on 25 November 2012, 20:55:12
Mind you, dunno where the phone is, might have left it in the car ;D
Title: Re: Loss of site...
Post by: Richie London on 25 November 2012, 20:56:34
Any one else lose the site for about 20-30 minutes just now ??? Only reason I ask I'm having a lot of problems with t'internet at the moment ... seems to work for 10 minutes, then doesn't, then just starts working again .. :( and I can't find any common fault ...  :(

This one was odd, e-mail worked, some web sites worked, but OOF / BBC/ MetOffice all stopped .. :(

withdrawal symptoms Mr entwood ?? ;D
Title: Re: Loss of site...
Post by: Tony H on 25 November 2012, 20:57:27
Yep OOf down for a bit  :(
Title: Re: Loss of site...
Post by: 05omegav6 on 25 November 2012, 20:59:18
Mind you, dunno where the phone is, might have left it in the car ;D

Two questions rise from that:

1. Which car?
2. Where is the car?

 ::)
Title: Re: Loss of site...
Post by: TheBoy on 25 November 2012, 21:06:42
Mind you, dunno where the phone is, might have left it in the car ;D

Two questions rise from that:

1. Which car?
2. Where is the car?

 ::)
Be the bullet, and its on the drive.
Title: Re: Loss of site...
Post by: Vamps on 25 November 2012, 21:08:03
Mind you, dunno where the phone is, might have left it in the car ;D

Two questions rise from that:

1. Which car?
2. Where is the car?

 ::)
Be the bullet, and its on the drive.

Just pop it back through the letterbox....... :D :D :D
Title: Re: Loss of site...
Post by: TheBoy on 25 November 2012, 21:08:52
OK, crashed at 19:14, due to a memory issue. Sorry.
Title: Re: Loss of site...
Post by: symes on 25 November 2012, 21:12:00
Mind you, dunno where the phone is, might have left it in the car ;D
Don't have your number? :y
Title: Re: Loss of site...
Post by: feeutfo on 25 November 2012, 21:13:38
Memory issue? Oh yeah? ;D
Title: Re: Loss of site...
Post by: TheBoy on 25 November 2012, 21:15:55
Memory issue? Oh yeah? ;D
Yeah, it ran out  :-[
Title: Re: Loss of site...
Post by: PhilRich on 25 November 2012, 21:17:31
It's not good for your health you know, not being able to access the OOF! ;D
Title: Re: Loss of site...
Post by: Entwood on 25 November 2012, 21:18:03
Any one else lose the site for about 20-30 minutes just now ??? Only reason I ask I'm having a lot of problems with t'internet at the moment ... seems to work for 10 minutes, then doesn't, then just starts working again .. :( and I can't find any common fault ...  :(

This one was odd, e-mail worked, some web sites worked, but OOF / BBC/ MetOffice all stopped .. :(

withdrawal symptoms Mr entwood ?? ;D

To an extent ... :)

but when trying to sort out the weird problems, I've been changing routers / network cards / cables / filters etc etc ..  when you've just changed something and the site you try to get to comes up as "unobtainable" ... the first thought is "what did I just do" ..... :)
Title: Re: Loss of site...
Post by: 05omegav6 on 25 November 2012, 21:53:45
There's a 27page thread in Omega Help that reads a bit like that, MrE :-\
Title: Re: Loss of site...
Post by: symes on 25 November 2012, 22:02:28
Any one else lose the site for about 20-30 minutes just now ??? Only reason I ask I'm having a lot of problems with t'internet at the moment ... seems to work for 10 minutes, then doesn't, then just starts working again .. :( and I can't find any common fault ...  :(

This one was odd, e-mail worked, some web sites worked, but OOF / BBC/ MetOffice all stopped .. :(

withdrawal symptoms Mr entwood ?? ;D

To an extent ... :)

but when trying to sort out the weird problems, I've been changing routers / network cards / cables / filters etc etc ..  when you've just changed something and the site you try to get to comes up as "unobtainable" ... the first thought is "what did I just do" ..... :)
here we go ;D ;D ;D
Title: Re: Loss of site...
Post by: Boggy on 25 November 2012, 22:09:54
I know I'm new here but I noticed the forum was not working, Kinda Ironic that the site had the bonnet up, like most Migs on here, including my Z22 Garden Ornament, most people have gnomes :P
Title: Re: Loss of site...
Post by: cleggy on 25 November 2012, 23:32:25
Memory issue? Oh yeah? ;D
Yeah, it ran out  :-[

Right in the middle of my post, not that I remember ::) ::) ::)
Title: Re: Loss of site...
Post by: Sir Tigger KC on 25 November 2012, 23:35:56
Memory issue? Oh yeah? ;D
Yeah, it ran out  :-[

Right in the middle of my post, not that I remember ::) ::) ::)

Nevermind, it was bound to be a load of old tosh anyway Cleggy!!  ;D ;D ;D
Title: Re: Loss of site...
Post by: Vamps on 25 November 2012, 23:37:00
Memory issue? Oh yeah? ;D
Yeah, it ran out  :-[

Right in the middle of my post, not that I remember ::) ::) ::)

Nevermind, it was bound to be a load of old tosh anyway Cleggy!!  ;D ;D ;D

Just what I was thinking of posting..... :D :D
Title: Re: Loss of site...
Post by: cleggy on 25 November 2012, 23:42:53
Memory issue? Oh yeah? ;D
Yeah, it ran out  :-[

Right in the middle of my post, not that I remember ::) ::) ::)

Nevermind, it was bound to be a load of old tosh anyway Cleggy!!  ;D ;D ;D

Freak Out and listen to your pretty boy band CD's ;D ;D ;D ;D ;D ;D ;D
Title: Re: Loss of site...
Post by: Marks DTM Calib on 26 November 2012, 11:26:52
Any one else lose the site for about 20-30 minutes just now ??? Only reason I ask I'm having a lot of problems with t'internet at the moment ... seems to work for 10 minutes, then doesn't, then just starts working again .. :( and I can't find any common fault ...  :(

This one was odd, e-mail worked, some web sites worked, but OOF / BBC/ MetOffice all stopped .. :(

withdrawal symptoms Mr entwood ?? ;D

To an extent ... :)

but when trying to sort out the weird problems, I've been changing routers / network cards / cables / filters etc etc ..  when you've just changed something and the site you try to get to comes up as "unobtainable" ... the first thought is "what did I just do" ..... :)

Ah, the standard forces approach to repair of WNPC 'willy nilly part changing'  ;D ;D :y
Title: Re: Loss of site...
Post by: Entwood on 26 November 2012, 12:22:59
Any one else lose the site for about 20-30 minutes just now ??? Only reason I ask I'm having a lot of problems with t'internet at the moment ... seems to work for 10 minutes, then doesn't, then just starts working again .. :( and I can't find any common fault ...  :(

This one was odd, e-mail worked, some web sites worked, but OOF / BBC/ MetOffice all stopped .. :(

withdrawal symptoms Mr entwood ?? ;D

To an extent ... :)

but when trying to sort out the weird problems, I've been changing routers / network cards / cables / filters etc etc ..  when you've just changed something and the site you try to get to comes up as "unobtainable" ... the first thought is "what did I just do" ..... :)

Ah, the standard forces approach to repair of WNPC 'willy nilly part changing'  ;D ;D :y

Not quite ... started at the master socket and worked towards the PC, as all diagnostics failed to point to anything specific ...:(
Title: Re: Loss of site...
Post by: Marks DTM Calib on 26 November 2012, 13:38:03
Have you tried using a different DNS?
Title: Re: Loss of site...
Post by: Entwood on 26 November 2012, 13:46:21
Have you tried using a different DNS?

yup, tried auto, TalkTalks own, Google, Open DNS ... all behave the same ..  :(
Title: Re: Loss of site...
Post by: Marks DTM Calib on 26 November 2012, 13:56:55
Connecting via wifi or cable?
Title: Re: Loss of site...
Post by: Marks DTM Calib on 26 November 2012, 13:57:23
Also what are the router/modem logs saying?
Title: Re: Loss of site...
Post by: Entwood on 26 November 2012, 15:33:55
Connecting via wifi or cable?

Both .. no difference over the weekend, although today has been better, very few drop outs, but still some oddities ... :(

First time I go to a site, even OOF, it takes about 30 seconds to fully load the page, but thereafter it is as quick as it should be on a page change or refresh, same happens on virtually every site.

Matters not which browser, IE, Firefox, Chrome all do the same, and I've disabled all the browser add-ons I can find. Even tried it with the antivirus disabled.

Laptop does exactly the same, so I've discounted software and computer hardware, and went for the sequenced connection hardware .... the only common thing left is the router ..... :(
Title: Re: Loss of site...
Post by: Taxi_Driver on 26 November 2012, 17:48:24
Connecting via wifi or cable?

Both .. no difference over the weekend, although today has been better, very few drop outs, but still some oddities ... :(

First time I go to a site, even OOF, it takes about 30 seconds to fully load the page, but thereafter it is as quick as it should be on a page change or refresh, same happens on virtually every site.

Matters not which browser, IE, Firefox, Chrome all do the same, and I've disabled all the browser add-ons I can find. Even tried it with the antivirus disabled.

Laptop does exactly the same, so I've discounted software and computer hardware, and went for the sequenced connection hardware .... the only common thing left is the router ..... :(

I dont suppose the router is set to drop the connection after a period of idle time?  :-\
Make sure the timeout is set to 0.

Would explain my highlighted bit.......
Title: Re: Loss of site...
Post by: Kevin Wood on 26 November 2012, 17:52:31
Connecting via wifi or cable?

Both .. no difference over the weekend, although today has been better, very few drop outs, but still some oddities ... :(

First time I go to a site, even OOF, it takes about 30 seconds to fully load the page, but thereafter it is as quick as it should be on a page change or refresh, same happens on virtually every site.

Matters not which browser, IE, Firefox, Chrome all do the same, and I've disabled all the browser add-ons I can find. Even tried it with the antivirus disabled.

Laptop does exactly the same, so I've discounted software and computer hardware, and went for the sequenced connection hardware .... the only common thing left is the router ..... :(

Sounds like a slow DNS  to me.

EDIT: Or.. is the router configured to drop the ADSL connection after a period of idle? Set it to "Always on" perhaps?
Title: Re: Loss of site...
Post by: TheBoy on 26 November 2012, 18:13:11
Memory issue? Oh yeah? ;D
Yeah, it ran out  :-[

Right in the middle of my post, not that I remember ::) ::) ::)
So it was you who broke it, bloody vandal  >:(

;D
Title: Re: Loss of site...
Post by: TheBoy on 26 November 2012, 18:18:19
Need to see the router logs, as Hornby suggests, to see if its dropping or excessively retraining.

Most tinpot ISPs are struggling with DNS bue to a massive explosion in queries - partly due to growth, partly due to shite routers not using primary/secondary, but send in parallel. Gee, thanks, Netgear, Hauwei and Technicolor.  My DNS platform hit a regular daily peak of over 500,000 queries a second late Spring.
Title: Re: Loss of site...
Post by: Entwood on 26 November 2012, 20:08:24
Router logs say nowt useful IMHO .. a whole load of data when the router is first switched on - which includes 4 attempts at getting a domain  - then blank.

Interesting, in the last couple of hours I've been having a deeper play, which involved a fair bit of furniture moving... got the PC and router near enough the master socket that I could connect everything up directly, no extensions whatsoever ..... and when I connected via network cable it went all odd .... I can connect to the router but no internet connection at all - go to wireless and I can connect to both router and internet.

Spoken to ISP - TalkTalk - who have looked at their logs and confirmed that BB is dropping out at frequent intervals. They are now conducting line checks and will call me back tomorrow, but the guy "thinks" it is possibly "the weather" - wet in a box somewhere - and/or a router that is on its way out.

We await the call :)
Title: Re: Loss of site...
Post by: TheBoy on 26 November 2012, 20:30:47
The one that can't connect, what IP is the piece of trash router giving it?
Title: Re: Loss of site...
Post by: Entwood on 26 November 2012, 20:52:58
The one that can't connect, what IP is the piece of trash router giving it?

Sorry TB, can't answer that now .. it's all back in its normal places and I'm back on wifi.... oddly .. since they ran the circuit tests .. and I watched all the router lights go ballistic as they did it .. it's been pretty stable .....  be interesting what tomorrows call says .. :)
Title: Re: Loss of site...
Post by: feeutfo on 26 November 2012, 21:05:40
Memory issue? Oh yeah? ;D
Yeah, it ran out  :-[
I was thinking more of, which plug is which. ::) ;)
Title: Re: Loss of site...
Post by: VXL V6 on 26 November 2012, 21:05:54
Go to google and type in 'public ip address' and it will tell you.

Can then look to see if there is packet loss.
Title: Re: Loss of site...
Post by: Entwood on 26 November 2012, 21:22:06
I'm now running a  2 hour monitored test through hostmycalls

http://www.hostmycalls.com/tools/

only been running 5 minutes and it's dropped 20% of packets in that time .. :(
Title: Re: Loss of site...
Post by: VXL V6 on 26 November 2012, 22:55:11
I'm now running a  2 hour monitored test through hostmycalls

http://www.hostmycalls.com/tools/

only been running 5 minutes and it's dropped 20% of packets in that time .. :(

Needs to be referred to the carrier.  :y
Title: Re: Loss of site...
Post by: Entwood on 26 November 2012, 22:59:59
Just checked the logs, and suddenly after 40 minutes the packet loss dropped to zero and has stayed there .... I wonder if they've done something at their end ....   :)
Title: Re: Loss of site...
Post by: VXL V6 on 26 November 2012, 23:06:26
Is the connection speed now lower?
Title: Re: Loss of site...
Post by: Entwood on 26 November 2012, 23:19:02
Is the connection speed now lower?

Looks like it is a tad slower .. down from 3.2 the other day to 2.65
Title: Re: Loss of site...
Post by: Vamps on 26 November 2012, 23:28:27
I wish I knew what the heck you were all talking about..... ::) ::) :-[ :-[
Title: Re: Loss of site...
Post by: Marks DTM Calib on 27 November 2012, 08:25:41
Hmmm....the router logs tell you more than you think, it would give us details of what the link is doing and how long its staying up for. We could also see the noise margin via the stats.

I suspect that the local line is not great and its been run with to little noise margin (some ISP's do this to get max bandwidth but it can cause issues on stability). Its a reasonable inference that they might have reset the learning on the line and hence its more stable as its currently running at a lower speed........for now.
Title: Re: Loss of site...
Post by: Kevin Wood on 27 November 2012, 09:33:53
If you're having problems, it's well worth having a look at monitoring what the router is doing. There's almost certainly some monitoring via SYSLOG or SNMP you can enable and you can find free applications that will receive this information from the router and store it. Looking at the logs over a period of a few days will give you a good idea how stable the connection is and it's running at an acceptable noise margin at all times.
Title: Re: Loss of site...
Post by: Entwood on 27 November 2012, 11:25:55
Interestingly, speed this morning is back up to 3.2, and - so far - no drop outs, pages back to loading as they should be, no packet losses in an hour. The only thing I've not yet done is to re-enable the router firewall - had to disable that to run the packet loss tests.

I wonder what they'll say on the "call back" that is booked .. :)
Title: Re: Loss of site...
Post by: Entwood on 27 November 2012, 15:44:55
Call back was only 2 hours late ......  :(

However, according to their tests there is a fault with the line external to the house which has now been passed to BT Openreach, who will be in contact .... nothing else to report ..:(
Title: Re: Loss of site...
Post by: Marks DTM Calib on 27 November 2012, 16:34:58
Call back was only 2 hours late ......  :(

However, according to their tests there is a fault with the line external to the house which has now been passed to BT Openreach, who will be in contact .... nothing else to report ..:(

dam were good!  ;D ;D ;D
Title: Re: Loss of site...
Post by: MaxV6 on 27 November 2012, 17:15:21
Memory issue? Oh yeah? ;D
Yeah, it ran out  :-[

I can remember things for about 5 minutes if it's any help   :-[

Title: Re: Loss of site...
Post by: Taxi_Driver on 27 November 2012, 18:05:25
Call back was only 2 hours late ......  :(

However, according to their tests there is a fault with the line external to the house which has now been passed to BT Openreach, who will be in contact .... nothing else to report ..:(

When BT openreachy bloke turns up.......insist he digs a blooming big hole in the road to fix the wire, instead of taking the easy option of using a spare wire from the cabinet....or else TB wont be happy  ::) ;D
Title: Re: Loss of site...
Post by: Taxi_Driver on 27 November 2012, 18:10:48
BTW is your line speed usually that low  :-\

Even being out in the sticks where you are i would have thought you'd get 6 - 8.

Im on the exchange in the town centre (behind the Wyvern theatre) which is kitted out for 20.

Im quite a way from there and get usually between 12-13  :)
Title: Re: Loss of site...
Post by: TheBoy on 27 November 2012, 18:55:37
I'm now running a  2 hour monitored test through hostmycalls

http://www.hostmycalls.com/tools/

only been running 5 minutes and it's dropped 20% of packets in that time .. :(

Needs to be referred to the carrier.  :y
Bloody Cisco boys. Its called an ISP at the consumer level :P
Title: Re: Loss of site...
Post by: TheBoy on 27 November 2012, 18:57:55
Memory issue? Oh yeah? ;D
Yeah, it ran out  :-[
I was thinking more of, which plug is which. ::) ;)
Nope, I would have noticed it quicker if it was that (as only 2 people could, and we'd notice). It was the Linux server being a, errr, Linux server.

I suspect its related to the subject matter of one of Symes threads at the time ;)
Title: Re: Loss of site...
Post by: TheBoy on 27 November 2012, 19:01:25
Call back was only 2 hours late ......  :(

However, according to their tests there is a fault with the line external to the house which has now been passed to BT Openreach, who will be in contact .... nothing else to report ..:(

When BT openreachy bloke turns up.......insist he digs a blooming big hole in the road to fix the wire, instead of taking the easy option of using a spare wire from the cabinet....or else TB wont be happy  ::) ;D
Its fair to say, if you're getting an earth or a battery fault, water has ingressed a joint somewhere. Now I'm just the stupid kid from the local comprehensive, as you know, but I reckon any pair swapping bodges will only be temporary ::)
Title: Re: Loss of site...
Post by: VXL V6 on 27 November 2012, 22:56:53
I'm now running a  2 hour monitored test through hostmycalls

http://www.hostmycalls.com/tools/

only been running 5 minutes and it's dropped 20% of packets in that time .. :(

Needs to be referred to the carrier.  :y
Bloody Cisco boys. Its called an ISP at the consumer level :P
;D
Title: Re: Loss of site...
Post by: VXL V6 on 27 November 2012, 23:28:47
I'm now running a  2 hour monitored test through hostmycalls

http://www.hostmycalls.com/tools/

only been running 5 minutes and it's dropped 20% of packets in that time .. :(

Needs to be referred to the carrier.  :y
Bloody Cisco boys. Its called an ISP at the consumer level :P
;D
Incidently what are these 'consumers' you speak of?
Title: Re: Loss of site...
Post by: TheBoy on 28 November 2012, 18:55:32
I'm now running a  2 hour monitored test through hostmycalls

http://www.hostmycalls.com/tools/

only been running 5 minutes and it's dropped 20% of packets in that time .. :(

Needs to be referred to the carrier.  :y
Bloody Cisco boys. Its called an ISP at the consumer level :P
;D
Incidently what are these 'consumers' you speak of?
In the business, they are called mugs, PITA, err, "customers"
Title: Re: Loss of site...
Post by: ozzycat on 28 November 2012, 19:52:06
 :D :D have you found your lost site then TB :y :y :y
Title: Re: Loss of site...
Post by: TheBoy on 28 November 2012, 20:20:21
:D :D have you found your lost site then TB :y :y :y
Yeah, was hiding behind the curtains ;D
Title: Re: Loss of site...
Post by: ozzycat on 28 November 2012, 21:11:01
:D :D have you found your lost site then TB :y :y :y
Yeah, was hiding behind the curtains ;D
;D ;D you will have to get some shorter ones then it cant hide so easily :y :y