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Chat Area => General Discussion Area => Topic started by: Terbs on 13 April 2013, 08:58:40

Title: System restore
Post by: Terbs on 13 April 2013, 08:58:40
Hi all....
Until Thursday I was able to plug my phone (Nokia C2) into the front usb on the computer. It registered in 'My Computer, also box appeared stating 'open folder to view images'.
Now, every time I plug the phone in I get a message 'One of the usb devices being used is not being recognized.' I have plugged my Wireless headset into that usb port to charge , and all works ok. Did try the phone in another port, same result
I have reloaded Nokia software but to no avail. I am thinking about a System Restore, but can you tell me whether that restores the 'C' drive only, or does it restore all drives ( I have 5 installed)
System is Windows 7 64bit, 500gb 'C' drive, 8gb ram, 1 gb Nvidia graphics card (9800GT).

I did upgrade the graphic card drivers recently, would that cause it. (the board drivers are old nForce4 ) Would restoring change back the drivers ?
I checked the net, basically only found 'reboot' which does not work......or do you think it is the phone. It works perfect for calls, text, etc. Can they lose connectivity?

Any ideas appreciated, whether they work or not ( except saying 'get another phone !!!! ) :y


Title: Re: System restore
Post by: Plomien on 13 April 2013, 09:19:38
uninstall usb drivers and then reinstall them
Title: Re: System restore
Post by: Terbs on 13 April 2013, 09:25:12
Its an old motherboard, do you mean the drivers that are probably on the m/b cd (if I can find it) :)
Title: Re: System restore
Post by: Plomien on 13 April 2013, 13:07:43
you may find them on the manufacturers website, sometimes uninstalling and letting them install themselves can sort it
Title: Re: System restore
Post by: zirk on 13 April 2013, 13:31:18
Reboot with the Nokia plugged in and switched on ready to go.
Title: Re: System restore
Post by: CaptainZok on 13 April 2013, 14:04:10
Knackered usb cable maybe?
Title: Re: System restore
Post by: dbug on 13 April 2013, 17:20:41
you may find them on the manufacturers website, sometimes uninstalling and letting them install themselves can sort it

+1  :y
Title: Re: System restore
Post by: cem_devecioglu on 13 April 2013, 18:30:32
dont try system restore..
 
"upgrade the graphic card drivers recently, would that cause it. "
 
it can..
 
in any case try another cable (+1), and also try uninstalling+re-installing usb drivers(+1)
 
if that still doesnt work, from bios check IRQ sharing.. and try to remove usb to another one.. you can disable serial port irq.. and use it for usb if mobo allows..
Title: Re: System restore
Post by: dbdb on 14 April 2013, 01:36:40
Device worked last week, fails this week, sounds like 'Patch Tuesday' - second Tuesday of each month Microsoft globally releases patches for auto update. Mine updated on Thursday (I have it on 'manual update').   Check your device manager for conflicts - press the Windows button  and type 'devmgmt.msc' into the search box, then look for yellow exclamation marks against devices.

To be honest though the first thing I would try is restoring back to before Tuesday, no it won't affect your data even if you had it on the same drive (I don't mean a full reinstall, which would delete the lot).  That's the easiest way. Then assuming it works again you can apply updates one by one to see which caused it. Type 'rstrui.exe' into the search box.

That's assuming bloody Windows has kept the restore point you need.
Title: Re: System restore
Post by: dbug on 14 April 2013, 17:39:04
System restore not noted for being particularly robust in Windows - only use as last resort.  Have had to rebuild a lot of customers systems where system restore has corrupted something.
Title: Re: System restore
Post by: cnj on 14 April 2013, 17:56:25
have you tried a soft reset on the phone, eg take the battery out and replace it again shortly after, might work !
Title: Re: System restore
Post by: STMO123 on 14 April 2013, 18:51:42
Lots of random suggestions on here, so.....have you tried giving it a damn good hiding?
Title: Re: System restore
Post by: dbdb on 14 April 2013, 19:03:04
only problem I have had with system restore (quite often) is that either there is no restore for the date you need or the restore operation fails.  It has never caused corruption.  It is widely thought of as the first resort, which was what it was designed for.   
Title: Re: System restore
Post by: cnj on 14 April 2013, 19:07:47
ref to stemo's comment, I did drop a nokia 6150 in a puddle for at least 15 mins , took it home dried it out worked well, even when the ex wife bounced it off the tarmac. so beating it might just work !!
Title: Re: System restore
Post by: cem_devecioglu on 14 April 2013, 22:18:02
 ::)
 
I think life and humans packed together is the primary cause of controversy ;D
 
imo we have to learn living with that :P
Title: Re: System restore
Post by: dbug on 14 April 2013, 22:24:54
only problem I have had with system restore (quite often) is that either there is no restore for the date you need or the restore operation fails.  It has never caused corruption.  It is widely thought of as the first resort, which was what it was designed for.

If you had built and repaired as many pcs as me you wouldn't rely on system restore - it often causes system corruption, believe me. You may well have been lucky, but any IT professional will tell you it is flaky, unless it was Bill Gates of course.

Not to be recommended as first option on a "repair", rather a last resort.  The OPs problem would be best approached by removing mobo usb drivers and reinstalling in first instance, as recommended by myself and others ;)
Title: Re: System restore
Post by: dbdb on 14 April 2013, 23:08:29
dbug I'm sure you are avery nice person but you do talk some crap.
Title: Re: System restore
Post by: Broomies Mate on 14 April 2013, 23:23:08
As an IT expert (so they say), I would also suggest that 'System Restore' is as much use as a chocolate teapot.

Terbert;  Anyone with any knowledge of Windoze would have given you the correct way forward.  So far, all I've seen is pish.

Check online and find out which driver your phone uses (probably common drivers from Nokia) and delete them from your system.  Search for them and get rid.

Then reboot and re-install your Nokia Software (if you use it).  If you dont use any of the features of the Nokia software, don't bother using it.  Just allow Windows to see your phone as a removable storage device.


Note: When you removed the Nokia software, it wouldn't have completely removed everything.  Windows is good at being shit.
Title: Re: System restore
Post by: Terbs on 14 April 2013, 23:33:23
Thanks for the replies......

I am working through all the 'tips' you have given me, not finished yet, but so far, still the same result :(

However, I shall continue, and when fixed, will let you know which of your recommendations worked :y :y
Appreciated :y

(Broomies mate).... I did not use the Nokia software (PC Suite) originally......thought it rather good how windows just picked my phone up. I put it in yesterday, but no joy. Went to device manager at the start, and had the yellow icon :(

Lastly, fellas....don't quarrel about it....its only a phone ;) :y
Title: Re: System restore
Post by: Broomies Mate on 14 April 2013, 23:39:00
Please dont bother re installing your M/B USB drivers - It's proven your USB ports are working as they should.  It's just Windows now doesn't recognise your phone anymore.  That is likely to be because of a conflict.

You could use msconfig to disable anything 'Nokia' related on boot (I bet Nokia software is loading on boot) and It'll be just dandy!
Title: Re: System restore
Post by: dbug on 14 April 2013, 23:44:18
dbug I'm sure you are avery nice person but you do talk some crap.

Why is it you're the only guy that doesn't talk crap, when all about you, not just me, disagree with you?  30+ years in IT - you haven't learnt much have you? 
Title: Re: System restore
Post by: Terbs on 14 April 2013, 23:45:20
As I said earlier, m/b is old and no support drivers for Windows 7. I think there are Vista drivers on their site. Which brings me to a question....I originally had XP Pro on this board, then wiped and installed Windows 7 64 bit. I must have put the original CD in to get the Ethernet to work.....I assume it must have put usb drivers in too....or is that a windows thing.
Sorry for ignorance :-[
Title: Re: System restore
Post by: dbug on 14 April 2013, 23:50:22
If you installed Win7 from scratch, likely it installed generic drivers for USB, and ethernet too (assuming ethernet working ok) ;)
Title: Re: System restore
Post by: Terbs on 14 April 2013, 23:55:35
You are probably right, dbug. Ethernet works perfect. Can't say I remember putting in the CD, just assumed I did.
Title: Re: System restore
Post by: dbug on 15 April 2013, 00:03:56
In fairness to Windoze7, contains a lot of drivers working well with older hardware.  Glad its working for you.
Title: Re: System restore
Post by: Broomies Mate on 15 April 2013, 22:30:13
You are slating your Hardware Terbert, but cant see your M/B being that old if it is running a 64Bit processor!  :y
Title: Re: System restore
Post by: Terbs on 15 April 2013, 23:24:40
M/B is an Elite Group (ECS) Nforce4M-A  (v1) :y