Omega Owners Forum
Chat Area => General Discussion Area => Topic started by: cleggy on 16 July 2013, 14:15:51
-
My lad delivered his laptop this morning with the comment " Dad it's stopped working" and then buggered off.
It is a Dell Latitude D620 running XP Pro.
When booting up it gives you the option of PF2 or PF12 and then just stops, it won't boot up. In safe mode it goes through System32 Drivers and just stops at avg logx.sys.
The only restore disk I have is for Windows 7 which gives Boot Manager Missing message, which I believe doesn't exist in XP.
I am guessing I need an XP restore disk or a reinstall of the Op Sys neither of which I have. I have tried installing Windows 7 but it won't load .
I am guessing the Hard Drive is FUBAR.
ANY IDEAS? or do I pull my fine head of hair out and hit my son over the head with the bloody thing and tell him to get a new one ;D
-
Dell from that era will likely have a Dell recovery partition.
Google the keypress required to activate it for that laptop. Additionally, you may need to repair the Dell recovery partition.
http://www.goodells.net/dellrestore/fixes.shtml
-
Dell - usually CTRL and F11 together :y
Checked and on your model its F8 - press as soon as you turn on else it may try to go into safe mode. You should get a repair option on screen. (All assuming HD is ok and recovery partition intact and not corrupt)
-
I don't know specifically about Dell, but with many laptops there is a way of getting codes as a series of bleeps, and the bleep sequence can tell you the problem. This doesn't work if it's an OS problem only if it is to do with the laptop hardware.
-
CTRL + F11 have no effect, tried all the options on F8 as stated stops on last System32 Driver, no repair option. :(
So I assume no recovery partition, and the HD is FUBAR
-
Is there a scandisc option when you press F8 ?
-
CTRL + F11 have no effect, tried all the options on F8 as stated stops on last System32 Driver, no repair option. :(
So I assume no recovery partition, and the HD is FUBAR
Try hitting F8 as soon as you turn lappy on - thats the keypress for accessing Dell recovery on a Dell D620 - if you get as far as the Windows logo, either you pressed it too late or you have no recovery partition. Worth trying again IMO, but you have to be very quick ;)
-
It has to be immediately at switch-on, when the large Dell logo is on the screen (usually for only a second or 2 at boot).
If that fails, try the DSRFix link I posted earlier.
-
CTRL + F11 have no effect, tried all the options on F8 as stated stops on last System32 Driver, no repair option. :(
So I assume no recovery partition, and the HD is FUBAR
Try hitting F8 as soon as you turn lappy on - thats the keypress for accessing Dell recovery on a Dell D620 - if you get as far as the Windows logo, either you pressed it too late or you have no recovery partition. Worth trying again IMO, but you have to be very quick ;)
Tried that, it just goes into the Windows Advanced Options Menu non of which get any further than Widows drivers before grinding to a halt, so I am thinking definitely no recovery partition.
-
It has to be immediately at switch-on, when the large Dell logo is on the screen (usually for only a second or 2 at boot).
If that fails, try the DSRFix link I posted earlier.
Tried the link to no avail I'm afraid :(
-
hmm, I wondering weather your Ram is buggered.
-
That's illegal in Notts.
Not in Wales though. :D
-
That's illegal in Notts.
Not in Wales though. :D
Muffing the Mule. In Ireland.
-
Won't even load the Windows 7 recovery disk now when you select boot from CD, so I guess an XP recovery disk ain't going to help nor will trying to install a new Op Sys. Something is really FUBAR, now it was an IBM 370 no problem for me, but these toys and novelties ::) ::)
-
hmm, I wondering weather your Ram is buggered.
Is that likely?
Worth while removing and reseating the memory module(s) just in case I suppose.
The last time I saw such a dramatic refusal to boot it turned out that the heat sink had fallen off the processor and was lying at the bottom of the case. The processor managed to keep it's cool long enough to get half way through the boot sequence.
Given the hot weather I wonder if your cooling fan is inoperative :-\
-
Coming down to the old Software v's Hardware when the Hardware Engineers blamed the Software and the Systems Programmers the Hardware. I always played the diplomatic ::) piggy in the middle as a Senior Systems Consultant ;D ;D (It was a long time ago :o ::) ) Always fixed it in the end. :y :y
I am coming down on hardware in this case, trouble is which bit ??? If a Tape Drive or Disk Drive went down the Engineer would always request that the one next to it was put offline, he would then put his scope on the failed Drive and swap bits from the good Drive until he found the fault and replace the duff part. Mind you he would then disappear into his office and fix the failed card not just order a full PCB, they were usually ex RAF Electricians so were pretty useful. :y :y
-
hope you don't mind my tupence worth but my sons laptop done something similar and not sure but similar to earlier post on start up as soon as pressed power key hold ctrl alt and keep pressing fastly its either f9 or f10 should come to hard drive menu as such.
hope this helps :D
you can also search for windows 7 recovery download disc free on internet i believe there is a iso file and download to other computer on to disc and try using that on the laptop.
-
hope you don't mind my tupence worth but my sons laptop done something similar and not sure but similar to earlier post on start up as soon as pressed power key hold ctrl alt and keep pressing fastly its either f9 or f10 should come to hard drive menu as such.
hope this helps :D
you can also search for windows 7 recovery download disc free on internet i believe there is a iso file and download to other computer on to disc and try using that on the laptop.
http://lifehacker.com/5384714/windows-7-recovery-discs-gets-your-system-out-of-tight-spots
-
hope you don't mind my tupence worth but my sons laptop done something similar and not sure but similar to earlier post on start up as soon as pressed power key hold ctrl alt and keep pressing fastly its either f9 or f10 should come to hard drive menu as such.
hope this helps :D
you can also search for windows 7 recovery download disc free on internet i believe there is a iso file and download to other computer on to disc and try using that on the laptop.
http://lifehacker.com/5384714/windows-7-recovery-discs-gets-your-system-out-of-tight-spots
Grateful for all ideas and suggestions TA :y
-
hmm, I wondering weather your Ram is buggered.
Is that likely?
Worth while removing and reseating the memory module(s) just in case I suppose.
The last time I saw such a dramatic refusal to boot it turned out that the heat sink had fallen off the processor and was lying at the bottom of the case. The processor managed to keep it's cool long enough to get half way through the boot sequence.
Given the hot weather I wonder if your cooling fan is inoperative :-\
Its possible and worth checking, the Boot is not going to get very far if the Ram has failed, had a couple in the past that have done this now.
I would recommend any Laptop, Notebook gets treated to a covers off and a gentle brush and Hoover at least every six months, especially around the fan area, you be surprised how much dust and fluff builds up inside, overheating is probably one of the bigger killers of these machines.
-
hmm, I wondering weather your Ram is buggered.
Is that likely?
Worth while removing and reseating the memory module(s) just in case I suppose.
The last time I saw such a dramatic refusal to boot it turned out that the heat sink had fallen off the processor and was lying at the bottom of the case. The processor managed to keep it's cool long enough to get half way through the boot sequence.
Given the hot weather I wonder if your cooling fan is inoperative :-\
Its possible and worth checking, the Boot is not going to get very far if the Ram has failed, had a couple in the past that have done this now.
I would recommend any Laptop, Notebook gets treated to a covers off and a gentle brush and Hoover at least every six months, especially around the fan area, you be surprised how much dust and fluff builds up inside, overheating is probably one of the bigger killers of these machines.
And not just laptops :D ::) ;D ;D ;D ;D
This one is fairly clean the problem I have is the hardware fault diagnosis, there are some good videos on You Tube on how to take it all apart and replace specific parts but how do I know what has failed ???
-
Pm sent .
-
Pm sent .
And replied to.... THANK YOU :y
-
If you were nearer, I'd say pop it round. But its 160 mile round trip.
-
If you were nearer, I'd say pop it round. But its 160 mile round trip.
That's very kind of you. :y Now he's on about buying a new one, then the little bugger will want me to rescue his music file from the HDD, think I'll charge him a case of Peroni for a USB IDE/SATA adapter. ;D ;D ;D
Know doubt I'll find out one way or T'other when he either moans that I've not fixed it or comes round showing off his new 'un ;D ;D ;D
-
I've fixed it, the HDD was completely Fubar, did a bit of part swapping with another laptop, so new drive and an Op Sys rebuild :y :y :y
So my lad can either get a new one and put a new Op Sys on it or buy a new laptop. Either way he's lost all his data, BACKUP ? far too busy isn't he ;D ;D ;D
THANKS for all the help and suggestions :y :y :y